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The Royal Suites Yucatan by Palladium

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#3 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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The Royal Suites Yucatan by Palladium
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2,112 Reviews from our TripAdvisor Community

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Tennessee
Reviewed 2 days ago NEWvia mobile

This was our first time going to an All Inclusive and we were on our honeymoon! We chose the royal suites because we wanted to relax and not hear kids screaming. We did have to contact them to get a car from the airport to the hotel which was a little concerning but we got it taken care of and...

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Helpful?
Thank tnsweet
Vancouver, Canada
Reviewed 2 days ago NEW

Adults only accomodation with its own adults only pool, bar, restaurant and golf carts. I felt like alot of the staff were trying too hard to make your stay go without a hitch, probably to reduce the amount of bad reviews on social media! That being said we had a wonderful time and were totally spoilt. We stayed in a...

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Thank alplan
Toronto, Canada
Reviewed 5 days ago NEW

Now that a month has elapsed, allowing for the opportunity for forgotten micro-details to be recovered from the cerebellum and all empirical data to be parsed by sober second thought, (although “sober” and “all-inclusive resort” seem to be strange bed-fellows) I shall, in my usual extensive and overly detailed manner, recount my thoughts and observations in regards to our recent...

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2Thank AsTheCrowesFly
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear AsTheCrowesFly, Thank you for writing one of the most interesting reviews we have received about our resort. We feel very honored that guests like you that are frequent travelers chose Royal Suites Yucatán as their Anniversary destination at beautiful Riviera Maya, we are so happy that you could enjoy the many amenities in your room and exclusive areas and...

Sunderland, Massachusetts
Reviewed 5 days ago NEW

My only complaint is that I had to leave and could not stay longer! Needless to say, I will be back...soon! I loved being in the adults only world of the Royal Suites, but beyond that area were so many amazing areas to see, explore and relax. I travel often and have been to many all inclusive resorts. I will...

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Helpful?
Thank BetterTogether09
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear BetterTogether09, Your holiday experience is what we strive to achieve for every single guest we have, thank you for this delightful description of your time at Royal Suites Yucatán. It is comforting to know that not only you enjoyed the exclusive services of Royal but also you explored all areas, and loved our sandy beach, delicious food at restaurants...

Crewe, United Kingdom
Reviewed 1 week ago

The Royal Suites are the only way to travel to the Palladium Resort at Riviera Maya if you have no children to travel with. The ambience is really relaxed and the staff are very accommodating, with excellent food and drinks always on hand with little treats to be had during the day around the dedicated pool area's like fruit cocktails...

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Helpful?
2Thank Elaine J
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Elaine J, We are so glad to know that you enjoyed your holiday getaway in our adult only resort Royal Suites Yucatán. Thank you for mentioning by name some outstanding staff members who helped to making sure you had the vacation you dreamed of, we will congratulate them as well for their dedicated attentions during your visit. It’s with...

Wisconsin
Reviewed 1 week ago via mobile

We have stayed at the Palladium resort in the Kantenah section before, but after a very difficult year, we decided to splurge by staying at the adults only "royal suites". We very much enjoyed our stay. We spent our days at the beach in one of the Bali beds in the roped off adults only area which were very nice....

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2Thank s-lee-70
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear s-lee-70, Thank you so much for believing in us and for making Grand Palladium your favorite destination during these years in the Riviera Maya, we are glad that you and your husband decided to experience in this occasion the Royal Suites Yucatán. It is truly important for us the feedback that we can get from our repeat guests as...

Sarnia, Canada
Reviewed 3 weeks ago

FOOD: There was a wide variety of food at the various buffets and also many excellent restaurants to choose from. Staff were attentive. Excellent cleanliness standards. Loved the food. OUTSTANDING FOOD: Best meal was at Chang Thai - absolutely delicious. STAFF: All were kind and very helpful. The one exception being the lady who checked us in (we were staying...

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4Thank karenchurchill2017
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear karenchurchill2017, Thank you so much for your nice review on your holiday experience at Royal Suites Yucatán. We are thrilled you enjoyed every aspect of your stay, having a great time with all the exclusive amenities and facilities, but we are also very proud to know that there were some outstanding staff members who helped to making sure you...

Reviewed 3 weeks ago via mobile

We had a great time at The Royal Suites Yucatán! The staff was amazing and we felt like royalty! The pools, rooms, activities and beaches were all wonderful! It was great being able to use all of the adjoining Palladium resort facilities! The Segway tour was a lot of fun as well! Would highly recommend this resort!

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2Thank Sara S
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Sara S, We really appreciate your time to share such a wonderful review about your stay at our Royal Suites Yucatan, and we feel honored that you gave us the unique opportunity to be your Anniversary destination choice. Thank you for your kind recommendations for other travelers that are looking to have the same pampering experience that you had...

Sydney, Canada
Reviewed 3 weeks ago

This was our 7th all inclusive holiday, the first at a Palladium Resort. We were prepared for some R & R after being involved in some devastating floods and mudslides in Peru during a humanitarian mission. The experience at the Grand Palladium left us barely lukewarm unlike the other resorts that we thoroughly enjoyed. At no time did the resort...

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3Thank Aafia
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Aafia, Thank you for taking the time to share your review with us about your vacation experience at Royal Suites Yucatan. We feel very honored that guests like you that are frequent travelers select us as their holiday destination at beautiful Riviera Maya. It is important for us as a hotel to know how and where we fall short...

Napa, California
Reviewed 3 weeks ago

Four of us spent last week at the Royal Suites section of the expansive Palladium Resort. We booked online, which was advertised to include free transfer service from the airport and late check-out. We had an issue with the transfer service, as the hotel representative told me that it was private service and Destination Experts (third party operator) told me...

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4Thank napasunseeker
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear napasunseeker, We so much appreciate you taking the time to share this review about your recent stay at the Royal Suites Yucatán. We appreciate you bringing these issues to our attention, as we are always looking for opportunities to address any areas of improvement and growth opportunities. We will let the people you’ve mentioned here know that you took...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Yucatan consists of 130 luxurious rooms located in an exclusive area within the Grand Palladium Resort & Spa in the Mayan Riviera. Guest may enjoy first class facilities that include a private lobby with a bar, exclusive swimming pool with Jacuzzi, unlimited dinner reservations at the theme restaurants, private bar with premium beverages, room service, free Internet connection, bar service to the pool sun beds and an exclusive restaurant. For adults only. ... more   less 

Additional Information about The Royal Suites Yucatan by Palladium

Address: Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: €265 - €875 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Yucatan by Palladium 4.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
The Royal Suites Yucatan By Palladium Hotel Puerto Aventuras
Royal Hotel Puerto Aventuras
The Royal Suites Yucatan By Palladium Riviera Maya, Mexico - Akumal
Hotel Style:
#1 Green Hotel in Akumal
#1 Romantic Hotel in Akumal
#2 Top resorts Hotel in Akumal
#3 Luxury Hotel in Akumal
#3 Spa Hotel in Akumal
#3 On the Beach Hotel in Akumal
#4 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Yucatan by Palladium staff and other travellers.
255 questions
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Questions? Get answers from The Royal Suites Yucatan by Palladium staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in the ground floor end suites in building 71. The entrance is right opposite the pool & closest to the lobby, bar and restaurant.”
alplan, 22 Apr 2017 | Read review
“Make any special requests by e-mail, ONE week prior to arrival.”
AsTheCrowesFly, 19 Apr 2017 | Read review
“Some of the rooms face North which isn't great for the hot tub on the balcony to enjoy at sun set”
ElaineJ272, 15 Apr 2017 | Read review
“Find out where the shows are and avoid rooms near there.”
canadianchris, 29 Mar 2017 | Read review
“We stayed on the upper (3rd) floor,so there is no one above us.The Royal Suites section is adults only.”
JeffreyK43, 28 Mar 2017 | Read review
5 of 5