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4/2/2018 5/2/2018
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    TRS Yucatan Hotel

    Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
    011 34 971 92 64 86
    Hotel website
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    4/2/2018 5/2/2018
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     72 people are viewing this hotel
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    Traveller (3940)
    Room & Suite (1084)
    Pool & Beach (813)
    • Excellent77%
    • Very good16%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “royal section” (134 reviews)
    “royal pool” (197 reviews)
    “el jardin” (380 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
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    Offers from TRS Yucatan Hotel
    Special Offer: EXTRA SAVING:10%OFF!
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,276)
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    1 - 5 of 1,177 reviews

    Reviewed 2 days ago

    Our first night we stayed in the Kantenah Mayan Suite. While beautiful, we had expected a Mayan Suite in the White Sands close to the adult only pool (error made by our travel agent). Flory at the front desk was very helpful in giving us...More

    2  Thank LauraEeg
    Response from Rosa R, Director de Relaciones con Clientes at TRS Yucatan HotelResponded yesterday

    Dear Laura, Thank you for taking that fantastic decision to upgrade and stay in one of our TRS Yucatán Junior Suites. Comments as enriching as yours are a reflection of our interest in providing our all our guests with memorable experiences in each area of...More

    Reviewed 3 days ago

    First time in Mexico, the resort was spotless. Our room was beautiful and well stocked with liquor, and if you didn't like it they would trade it out. We stay at the TRS. Room service was good, we enjoyed the lobster delivered to our room....More

    2  Thank roro1667
    Response from Rosa R, Director de Relaciones con Clientes at TRS Yucatan HotelResponded 2 days ago

    Dear Guest, Thanks for the wonderful privilege of being your chosen hotel during your first visit to Mexico, it has been a real honor to receive you in this beautiful paradise of the Riviera Maya during your vacations. We feel so happy to read that...More

    Reviewed 3 days ago

    The TRS Yucatan has wonderful restaurants, very accommodating staff and is just fantastic. We have been to many Palladium resorts and this one is on the top of the list. It is a totally renovated area of the over 400 acre resort and just lovely....More

    1  Thank guardmom18
    Response from Rosa R, Director de Relaciones con Clientes at TRS Yucatan HotelResponded 2 days ago

    Dear Guest, We are delighted to know that your stay was so fantastic, specially thanks to the amazing upgrade we gave you to the beautiful Signature Residence that you and your family enjoyed. Thank you for locating us on the top of your list of...More

    Reviewed 6 days ago via mobile

    We are 4 days into a 12 day visit here. It’s not been the greatest experience so far. We are very well traveled and having worked in the high end service industry are fully versed in what is expected of a resort of this calibre....More

    6  Thank Helen_Mandelieu
    Response from Rosa R, Director de Relaciones con Clientes at TRS Yucatan HotelResponded 4 days ago

    Dear Helen, First, we would like to thank you for your trust in allowing us to be your hosts during your stay in this beautiful paradise of Mexico. It is an honor to have you and our husband in our TRS Yucatán Hotel, and as...More

    Reviewed 6 days ago via mobile

    I just returned from a very fun and rejuvenating girls weekend at TRS. Loved it and hope to return soon. Highly recommend for adults in search of a relaxing trip in a gorgeous setting. The property was recently renovated and it is so clean, well...More

    1  Thank Christine C
    Response from Rosa R, Director de Relaciones con Clientes at TRS Yucatan HotelResponded 5 days ago

    Dear Christine, We are indeed thrilled to read that you were able to enjoy a quiet and relaxing getaway with your friends in our Hotel. Your recommendation for other travelers to stay in our TRS Yucatán is the best reward for all the outstanding staff...More

    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    • Price range
    • US$298 - US$554 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Akumal
    • #2 Top resorts Hotel in Akumal
    • #4 On the Beach Hotel in Akumal
    • #4 Luxury Hotel in Akumal
    • #4 Spa Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 454
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Travelocity, HotelsforEveryone, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your TRS Yucatan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • The Royal Suites Yucatan By Palladium Hotel Puerto Aventuras ,
    • Royal Hotel Puerto Aventuras ,
    • TRS Yucatan Hotel Riviera Maya, Mexico - Akumal
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    Traveller (3940)
    Room & Suite (1084)
    Pool & Beach (813)
    Dining (344)
    Hotel & Grounds (2005)
    Bathroom (58)
    Family and Play Areas (42)
    Business Centre & Event Rooms (6)
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    Ask a question
    Questions & Answers
    H k
    19 January 2018|
    Response from annoncapecod | Reviewed this property |
    TRS guests have free use of the spa, the jacuzzi, pool, sauna, vapors. If you wish to purchase a massage I suggest you negotiate it with the rep that walks around. I believe we got a price of 35% off booking through the rep.
    We have been to the RSY 2 times, and are returning in May,2018. Since we have not been since renovations, we used to have breakfast buffet at El Jardin, which is no longer there. Can you tell me where you had a buffet breakfast. Also, can you tell me what is what is located where El Jardin was. There used to be a beautiful patio located next to "old" Royal lobby and bar, what is there now, is it still a patio? What replaced the "old" Royal lobby. This is for Staff-we stayed in Bldgs. 69 and 71 on previous trips. Would like to be there again. Have rooms in those buildings been renovated and do they still have Jacuzzi on outside balcony. Loved the feel of the old Royal lobby, small intimate, since the renovation how is the check-in compared to the old check-in. Does it still feel p ersonal, not big hotel feel. They used to have a lunch BBQ next to old Royal pool, and fantastic food ordered from menu poolside
    19 January 2018|
    Response from annoncapecod | Reviewed this property |
    There is a restaurant off the Royal lobby (used to be the Riviera lobby) , Capricho,which is open for breakfast & lunch. There are "tasting stations" of various items. i.e. juices, pastries, cheeses, etc but you order your... More
    H k
    19 January 2018|
    AnswerShow all 3 answers
    Response from H k |
    Thank you. What about the food in the hotel how would you rank it ?
    Room Tips
    "If you stay in the Royal Suites we recommend you request building 68."
    Read review
    "New buildings 60-67 will have one side garden, one side beach view from top floors"
    Read review
    "Recommend top floor with an ocean view."
    Read review
    "Upper Floor"
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