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Secrets Akumal Riviera Maya

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Traveller (5049)
Pool & Beach (1350)
Room & Suite (811)
Overview
  • Excellent80%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“preferred club”(418 reviews)
“seaside grill”(250 reviews)
“market cafe”(195 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
All hotel details
Additional information
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,318)
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3,576 results
Traveller rating
2,826
536
164
29
21
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2,826
536
164
29
21
Show reviews that mention
All reviewspreferred clubseaside grillmarket cafeel patiosea turtlespool conciergecoco cafepreferred roomtropical viewroom serviceescargotunlimited vacation clubmexican chocolatesecrets propertyentertainment staffpool basketballsecret box
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1 - 5 of 3,576 reviews
Reviewed 2 days ago

We just spent the most amazing week in Secrets Akumal where the staff attended our every imaginable need with a sunny smile and excellent standard of service. The location is stunning and the resort is right on the beach making it so easy to ditch...More

Review collected in partnership with this hotel
2  Thank silverdarcy
Response from SecretsAkumal, Director de Relaciones Públicas at Secrets Akumal Riviera MayaResponded 2 days ago

Dear silverdarcy, We congratulate you for your honeymoon celebration and we thank you for choosing our Secrets Akumal Riviera Maya for such a special occasion. We are happy to learn that your stay was a very pleasant one from beginning to end, thanks to our...More

Reviewed 2 days ago via mobile

We have just returned from a two week honeymoon at Secrets Akumal and all I can say is WOW!!! Upon arrival we stepped off the coach following a very long journey from England and were immediately blown away by the grounds and the customer service....More

1  Thank Cathy S
Response from SecretsAkumal, Director de Relaciones Públicas at Secrets Akumal Riviera MayaResponded 2 days ago

Dear Cathy S, For us it is truly a pleasure to be able to read your fantastic comments and we greatly appreciate your choosing us to celebrate your honeymoon and the time it has taken to share every detail of your experience. We were delighted...More

Reviewed 2 days ago

We stayed at Secrets Akumal in August 2018 and it was the best vacation of my life! One thing that I really enjoyed about the resort was the layout of the pools. There were 3 different pools that each had their own vibe. The pool...More

2  Thank dwm02b
Response from SecretsAkumal, Director de Relaciones Públicas at Secrets Akumal Riviera MayaResponded 2 days ago

Dear dwm02b, Thank you for choosing Secrets Akumal Riviera Maya, and for taking the time to write a review about your recent experience. We were delighted to read that you enjoyed your stay at Secrets Akumal Riviera Maya. We appreciate your wonderful comment about the...More

Reviewed 3 days ago

Our room overlooked the Caribbean and the native greenery. The view was spectacular There were 3 pools and we spent our time at the "quiet" pool reading and enjoying the sun. Food was excellent as was the service. Maid service did a great in cleaning...More

3  Thank Suite3427
Response from SecretsAkumal, Director de Relaciones Públicas at Secrets Akumal Riviera MayaResponded 3 days ago

Dear Suite3427, We would like to thank you for the lovely review you shared following your recent visit to Secrets Akumal Riviera Maya and we are delighted to read that we were able to meet your expectations. We are happy to learn that your stay...More

Reviewed 3 days ago via mobile

We have just arrived home after the most incredible 2 week honeymoon at Secrets Akumal. We had researched so many different hotels when finally we decided to book here, it definitely did not disappoint. The hotel rooms are huge and we had the most beautiful...More

3  Thank kerrylh2014
Response from SecretsAkumal, Director de Relaciones Públicas at Secrets Akumal Riviera MayaResponded 3 days ago

Dear kerrylh2014, We congratulate you for your honeymoon celebration and we thank you for choosing our Secrets Akumal Riviera Maya for such a special occasion. We take a lot of pleasure in making each of our guests' visits an unforgettable experience. We are happy to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$315 - US$678 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Akumal
#2 Luxury Hotel in Akumal
#2 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$315 - US$678 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Akumal
#2 Luxury Hotel in Akumal
#2 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (5049)
Pool & Beach (1350)
Room & Suite (811)
Dining (568)
Amenities (158)
Business Centre & Event Rooms (28)
Family and Play Areas (17)
Questions & Answers
Ask a question
JeNel L
6 August 2018|
AnswerShow all 7 answers
Response from happygilmore10 | Reviewed this property |
Our travel agent booked us through Olympus, very good.
1
Vote
medstudent92
5 August 2018|
AnswerShow all 14 answers
Response from yassie9 | Reviewed this property |
I was a bit sceptical also, and kept valaubles to a minimum. No one bothered our stuff and we did go scuba diving and swimming. Lots of people had their bags left on lounge chairs. There is staff on the beach to ensure non... More
0
Votes
Nick H
3 August 2018|
AnswerShow all 7 answers
Response from MandyB59 | Reviewed this property |
No need, save the room in your case as hotel provides floats. Enjoy your holiday😎
1
Vote
Room Tips
"The oceanfront rooms are amazing and well worth the extra $$$"
chrisgQ1932IH
2 million years ago
Read review
"Choose a Swim Out Suite, they are amazing !"
loulouflo
2 million years ago
Read review
"Do the swim out- well worth it! "
Culture543
2 million years ago
Read review
"Even the cheapest rooms are very nice."
gvfarns
2 million years ago
Read review
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