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Secrets Akumal Riviera Maya

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Traveller (5359)
Pool & Beach (1380)
Room & Suite (838)
Overview
Hotel website
Carretera Federal 307 Km 254 + 600, Akumal 77760 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Secrets Akumal Riviera Maya
Hotel deals
Reviews (4,575)
Filter reviews
3,733 results
Traveller rating
2,971
546
166
29
21
Traveller type
Time of year
LanguageEnglish
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2,971
546
166
29
21
Show reviews that mention
All reviews preferred club seaside grill market cafe el patio sea turtles pool concierge coco cafe preferred room tropical view room service unlimited vacation club escargot mexican chocolate secrets property entertainment staff secret box pool basketball
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1 - 5 of 3,733 reviews
Reviewed yesterday via mobile

I’m writing this review front the hotel. This is our 3rd time staying in this hotel but we also stayed twice on Secrets The Vine , Dreams Cancun, Dreams La Romana and Zoetry Isla Mujeres so we know very well the standards of these hotels...More

1  Thank humbeyneyda
Reviewed yesterday via mobile

Ok this place is absolute luxury, it’s paradise! We cannot fault it. A perfect welcome and check in. We had a swim out room which was such a treat, a jacuzzi bath, THE most comfortable bed ever and the room and maid service was spot...More

2  Thank Wrenevieve
Response from SecretsAkumal, Director de Relaciones Públicas at Secrets Akumal Riviera MayaResponded yesterday

Dear Wrenevieve, We thank you for sharing your opinion about your stay at Secrets Akumal . It is wonderful to hear that we were able to make a memorable stay,we were delighted to read that you have enjoyed all the details we take pride in...More

Reviewed yesterday

Words cannot describe how wonderful this hotel is. We were blown away, from the fabulous grounds to the amazing rooms and the wonderful staff - This place is PARADISE! The grounds are like a tropical oasis, full of foliage, palm trees and beautiful plants, all...More

4  Thank Gemma B
Response from SecretsAkumal, Director de Relaciones Públicas at Secrets Akumal Riviera MayaResponded yesterday

Dear Gemma B, First and foremost we would like to thank you for the praising review you shared following your recent visit to Secrets Akumal Riviera Maya and are delighted to read that we were able to make an unforgettable experience. We were delighted to...More

Reviewed yesterday

Not so much to say, beautiful beaches, that´s all. bad service, too much money for that kind of service, regular food, sometimes cold. I think it was very long trip and I feel so disappointed. I wish they were not always asking for tips (I...More

1  Thank c45cloport
Response from SecretsAkumal, Director de Relaciones Públicas at Secrets Akumal Riviera MayaResponded yesterday

Dear c45cloport, On behalf of the staff and Management of our resort, we would like to offer you an apology for not completely fulfilling your expectations. We are deeply sorry for the inconveniences you encountered. Our mission is to make every stay as close to...More

Reviewed 2 days ago via mobile

This hotel is simply stunning, you will not regret coming here, special shout out to Edgar in the preffered club lounge he makes the most amazing cocktails & David in the himitsu restaurant he was so friendly and accommodating, also cannot forget about Alfonso at...More

1  Thank lclaura
Response from SecretsAkumal, Director de Relaciones Públicas at Secrets Akumal Riviera MayaResponded yesterday

Dear Lclaura, We would like to thank you for the lovely comments you shared following your recent visit and we appreciate your wonderful words about the staff and our property. We will share your feedback with the Operations staff, especially with Edgar, David and Alfonso,...More

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About
Description
Secrets Akumal Riviera Maya is ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal. This brand new, adults-only resort offers a truly magical More UnlimitedLuxury(R) experience starting with 434 elegant suites, many with stunning ocean views, an expansive infinity pool along with 11 smaller pools, all located nearby the centuries-old Mayan sites of Tulum and Coba. Indulge in 24-hour room service, daily refreshed mini-bar, limitless gourmet dining and top-shelf spirits six à la carte restaurants, one international buffet, a café and a grill, seven bars and lounges, pool and beach wait service, nightly entertainment and more. Spend a night out with the Sip, Savor & See dining experience at nearby sister properties or wind down with a specialty treatment at the exquisite Secrets Spa by Pevonia(R). Enjoy the natural beauty of Akumal - meaning "Place of Turtles" in Mayan - by snorkeling off the coast, visiting nearby underwater rivers, or simply basking on the pristine beach. A whole new world awaits at the all-new Secrets Akumal Riviera Maya. - Idyllic. Striking. Nature. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Adult pool
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
On the Beach
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
434
Price range
US$308 - US$729 (Based on Average Rates for a Standard Room)
Also Known As
Secrets Akumal Riviera Maya Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
On the Beach
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
434
Price range
US$308 - US$729 (Based on Average Rates for a Standard Room)
Also Known As
Secrets Akumal Riviera Maya Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Photos
Traveller (5,359)
Pool & Beach (1,380)
Room & Suite (838)
Dining (601)
Amenities (158)
Business Centre & Event Rooms (27)
Family and Play Areas (19)
Nearby
Nearby HotelsSee all 23 nearby hotels
Hotel Akumal Caribe
491 reviews
.16 km away
Las Casitas Akumal
147 reviews
.39 km away
Akumal Bay Beach & Wellness Resort
5,809 reviews
.56 km away
The Sian Ka'an at Grand Tulum
155 reviews
.98 km away
Nearby RestaurantsSee all 39 nearby restaurants
Taverna Akumal
515 reviews
.38 km away
Turtle Bay Bakery & Cafe
1,814 reviews
.40 km away
Loncheria Akumalito
225 reviews
.30 km away
Imelda's Ecocina
146 reviews
.39 km away
Nearby AttractionsSee all 50 nearby attractions
Akumal Beach
12,397 reviews
.31 km away
Cenote Santa Cruz
612 reviews
1.02 km away
Centro Ecologico Akumal
478 reviews
.30 km away
Half Moon Bay
474 reviews
1.47 km away
Questions & Answers
Ask a question
angelfaceskincarellc
15 October 2018|
AnswerShow all 3 answers
Response from donna b | Reviewed this property |
Hi yes all very close and within walking distance.
0
Votes
NICOLA G
14 October 2018|
AnswerShow all 3 answers
Response from natashashel2n | Reviewed this property |
Hi Nicola, yes there was seaweed every morning however the hotel teams had this cleared by mid morning so it was clear the rest of the day! The sea itself no it was very clear perfect for snorkelling.
1
Vote
NICOLA G
14 October 2018|
AnswerShow all 7 answers
Response from darryl t | Reviewed this property |
Yes there is seaweed, but they have it under control very well. not a reason not to visit.
0
Votes
Room Tips
"Swimup suite by far the best"
286lauriem
5 days ago
Read review
"Buildings 1 and 3 I know for sure are close to the beach with amazing view of the ocean from one side. The..."
mistyt8805
5 days ago
Read review
"Room was perfect. "
Emilywhitton
1 week ago
Read review
"bottom floor swim up pools to the rooms were very nice."
bentleyrose82
1 week ago
Read review
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