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Grand Sirenis Mayan Beach Resort & Spa

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2,729 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sirenis Mayan Beach Resort & Spa
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Showing 2,277: English reviews
Cadiz, Spain
Reviewed 10 July 2012

We decided to book a week in riviera mayo in the grand sirienes after reading some good reviews on trip advisor, I read one excesivly long negative report which seemed to OTT with the negativity so decided to ignore it(Thankfully)The hotel in general is top notch the customer service is excellent you are made too feel like your important and...

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1Thank viajero410
Perth, United Kingdom
Reviewed 10 July 2012

My partner and I travelled to the Grand Sirenis in mid June. The hotel is lovely, with good sized rooms and generally nice surroundings. All the staff were very helpful and friendly and work really hard. The only negative point about the hotel is the food. In our view, it was extremely average. The a la cartes were actually worse...

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1Thank SusiePerth_12
Toronto, Canada
Reviewed 9 July 2012

Just got back from this resort two weeks ago. It had been an amazing experience for me, my husband and my two kids. We have wonderful time. The room is clean and tidy. I like the minibar a lot. My kids like the lazy river. They can stay there all day long. My husband and I like the beach the...

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Thank Toronto_CanadaAnita
Parsippany, NJ
Reviewed 9 July 2012

We have been to the Grand Sirenis in Akumal twice and we are planning our third trip. The rooms are beautiful and the staff are just incredible.

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Thank MizCalNJ
Denver, Colorado
Reviewed 9 July 2012

Very beautiful property. By day the resort looks like mayan pyramids, and by night it looked like a space ship. The pools were very nice, the rooms were spacious and clean. Perfect for two adults, one teenager, and a ten year old. We had plenty of room. I liked having a concierge in the building, as walking to the main...

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Thank jhmarkey4
Woodbridge
Reviewed 9 July 2012

We stayed at Grand Sirenis for 7 days and LOVED IT! We are a family of 5 and had a Jr. Suite. The rooms were spacious, clean and new. No issues with the bathroom...The layout of the hotel is spacious, and we loved the lazy river, the ice cream shop, the coffee shop, etc. We snacked ALL DAY LONG at...

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Thank Cris S
Southend-on-Sea, United Kingdom
Reviewed 8 July 2012

The resort is beautiful! Thoroughly enjoyed our holiday and couldn't have asked for more. The staff were always smiling and the entertainment team were fantastic! After reading some reviews we naturally had doubts but upon arrival we were pleasantly surprised and remained this way for the two weeks following! Pools - constantly cleaned / always sunbeds available / staff always...

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2Thank malteser88
UK
Reviewed 8 July 2012

Had a lovely time at the Grand Sirenis - no issues with time share hassle as mentioned by others nor any issues over different tier levels. Overall a great hotel but it really isn't 5 star ... not even vs other Mexico hotels let alone world wide. It just looks tired in parts and some things didn't work. Toilet would...

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Thank s8grn
lindadavis10
Reviewed 8 July 2012

This is our 3rd trip to the GS and we stayed on the Riviera side in Bldg 18/19. There were 15 in our party. The main reason we love the Sirenis is due to the staff who are all incredible. There are a few staff members that made our trip stand out: Jesus A at the lobby buffet: Jesus was...

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Thank lindadavis10
Manchester, United Kingdom
Reviewed 8 July 2012

Our first trip to Mexico. Really nice hotel. Our room in the 1700's block was a bit tired looking. The glass doors to the ground floor balcony would not lock on our arrival. However a maintenance man arrived very quickly and repaired it. Could have done with a few other things doing - the plug in the whirlpool bath was...

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2Thank jonathansmum

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities

Additional Information about Grand Sirenis Mayan Beach Resort & Spa

Address: Carretera Federal Cancun-Tulum, | Zona Costera, km 256,3, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: €202 - €475 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Sirenis Mayan Beach Resort & Spa 4*
Number of rooms: 456
Also Known As:
Grand Sirenis Mayan Beach Hotel Akumal
Grand Sirenis Mayan Beach Resort And Spa
Grand Sirenis Mayan Beach Resort & Spa Riviera Maya, Mexico - Akumal
Hotel Style:
#11 Top resorts Hotel in Akumal
#12 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sirenis Mayan Beach Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Sirenis Mayan Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think there are poor rooms”
 of 5 bubbles edpuckett, 24 Feb 2017 | Read review
“3rd floor is quiet, no passing people or carts.”
 of 5 bubbles Horrice123, 20 Feb 2017 | Read review
“Ask for a King bed - they default to 2x double beds”
 of 5 bubbles , 19 Feb 2017 | Read review
“3rd floor ocean view furthest from the pools”
 of 5 bubbles Ronni55, 12 Feb 2017 | Read review
“Higher floors have less noise from the carts driving by.”
 of 5 bubbles benmary2017, 12 Feb 2017 | Read review
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