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Grand Sirenis Mayan Beach Resort & Spa

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Grand Sirenis Mayan Beach Resort & Spa
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2,700 Reviews from our TripAdvisor Community

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Showing 2,255: English reviews
Reviewed 3 days ago NEW

I booked this hotel for a quick stay in Mexico with friends. First it was advertised that the hotel offered 24/hrs airport shuttle, when I contacted the hotel to make arrangements I was told that they didn't have shuttles. Secondly, when I arrived I found out that the wifi wasn't included in the all-inclusive package...it was extra charges ( never...

1Thank foxy86_love
Reviewed 3 days ago NEWvia mobile

Our stay is booked from Feb. 3 to 10. When I phoned the resort to ensure there would be a king size bed in our room rather than two doubles, the staff indicated they would put a note on our file and the room would be assigned upon checkin. I was then transferred to a staff member named Issac Santiago...

1Thank KLLAlta
South Jordan, UT
Reviewed 4 days ago NEW

Grounds were beautiful and well maintained. Beach was nice but there is really no true swimming out there as the water is pretty rough. Lots of swimming pools. Never felt crowded and we were here in the high season. Room was nice and clean. (Housekeeping does a great job.) Glad it was just the two of us as the window...

1Thank SouthJordan
Kelowna, Canada
Reviewed 1 week ago NEW

I visited from Jan 7 '17 to Jan 14 '17, Although I have visited that area of Mexico several times I have never visited the Grand Sirenis before and my first concern after arriving after nine pm and checking in was if I would be able to find something to eat after a long flight and hour plus ride from...

4Thank Howie V
Ottawa, Canada
Reviewed 1 week ago

Travel Dec 24th - Jan 1st We arrived at the Grand Sirenis Mayan Beach on Dec 24th for the first time and began relaxing right away! Resort is huge so you should definitely ask for a tour around to avoid taking the wrong path if you plan to walk. Once you get your bearings you are set. Shuttles are readily...

1Thank tazi3946
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi tazi3946, On behalf of all our team, I would like to thank you for considering Grand Sirenis Mayan Beach your second home and giving us the opportunity to be a little part of your memories. I am happy to know that you enjoyed so much your stay in our resort, especially having the opportunity to celebrate Christmas and New...

Airdrie, Canada
Reviewed 1 week ago

We arrived February 28, 2016 for an 8 day stay through Transat Holidays. So a little about me: I travelled as a couple with my boyfriend. We are both avid beach lovers and scuba divers. Always use Canada Transfers for transportation needs. We have travelled to the Maya Riveria and Cabo San Lucas in the past, staying at Bahia Principe...

2Thank oceanseeker2017
Vancouver BC Canada
Reviewed 1 week ago

The resort is very well designed so walking to everywhere is good. We upgraded to a third floor ocean view room but it wasn't necessary. We still didn't get a room with a glass partition between the bathroom and bed area, nor much of a view. Our room was large enough but it certainly needs refurbishing. Furniture is very worn...

Thank Donna J
Winnipeg, Canada
Reviewed 1 week ago

My boyfriend and I just returned last night from this resort and travelled with Air Transat, we travelled with about 20 of our friends ages 25-35 January 3-10. During our stay we attended a friends wedding that was at this resort and it was beautiful! The whole resort was very nice, well kept grounds! Overall my stay was pretty great...

4Thank Kaylynnmc
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi Kaylynnmc, I am grateful for your previous review published on Trip Advisor, it is really important for us to receive positive feedback as yours, and I am glad to know that we exceeded your expectations during your recent stay at Grand Sirenis Mayan Beach Resort & Spa. It is a pleasure to know that you enjoyed so much the...

Reviewed 1 week ago

This is the second time we have visited this resort. The first time was 10 years ago. It is showing its age. The rooms are nice but it is time for new mattresses and maybe an upgrade to flat screen tvs. But we were not there for the tv. My kids were looking forward to towel animals but we did...

2Thank Taryne M
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi Taryne M, Thank you for taking the time to remark on your stay at Grand Sirenis Riviera Maya. I feel so happy to read that you had a great time enjoying our large variety of meals as well as the excellent service of all the staff. I am also very gratefull reading about how much you liked snorkeling at...

Nottingham, United Kingdom
Reviewed 1 week ago

Had a great stay returning home on the 10th January 2017.A word of warning take great care of your blue towels which the hotel loan you in exchange for cards each day. It was a problem on the complex because if your towel or card go missing you have to pay 20 dollars.My tip is leave your cards in your...

1Thank 188June
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi 188June, I would like to send you my warmest appreciations for taking the time to write a review about your recent stay at Grand Sirenis Riviera Maya. I am very glad to know how much you enjoyed our resort, especially being part of our daily activities and entertainment shows, including the one at the Dolphin’s site. It is also...

2,658 photos of this hotel

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All Traveller Photos (2658)
Room/Suite (246)
View from Room (73)
Pool/Beach Area (852)
Hotel & Grounds (557)
Bathroom (46)
Dining (150)
Business Centre/Function Rooms (5)
Family/Play Areas (35)
Other (694)
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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities

Additional Information about Grand Sirenis Mayan Beach Resort & Spa

Address: Carretera Federal Cancun-Tulum, | Zona Costera, km 256,3, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: €193 - €607 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Sirenis Mayan Beach Resort & Spa 4*
Number of rooms: 456
Also Known As:
Grand Sirenis Mayan Beach Resort And Spa
Grand Sirenis Mayan Beach Hotel Akumal
Grand Sirenis Mayan Beach Resort & Spa Riviera Maya, Mexico - Akumal
Hotel Style:
#11 Top resorts Hotel in Akumal
#12 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sirenis Mayan Beach Resort & Spa staff and other travellers.
47 questions
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Questions? Get answers from Grand Sirenis Mayan Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floors can be a bit more noisy.”
 of 5 bubbles SouthJordan, 18 Jan 2017 | Read review
“The rooms near the beach are closer to most of the amenities.”
 of 5 bubbles howiev882, 15 Jan 2017 | Read review
“#2534 was away from the theater and noise... The higher the floor, the better the view.”
 of 5 bubbles tazi3946, 13 Jan 2017 | Read review
“Ask for 3rd floor ocean view room. Bathroom with full wall.”
  • This is our Air Transat Ocean View room
 of 5 bubbles oceanseeker2017, 12 Jan 2017 | Read review
“Initially, we were in Building 29 and then upgraded to Building 27 the next day, but find that 29 is just a little closer to amenities.”
 of 5 bubbles 226DonnaJ, 11 Jan 2017 | Read review
5 of 5