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Grand Sirenis Riviera Maya Resort & Spa

15,131 reviews
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Traveller (15656)
Pool & Beach (4010)
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Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“lazy river”(2,652 reviews)
“mayan beach”(381 reviews)
“health bar”(253 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (15,131)Write a Review
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12,347 results
Traveller rating
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1,657
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5,814
3,947
1,657
541
388
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951 - 955 of 12,347 reviews
Reviewed 22 May 2017

Tony and I vacationed at Riviera Maya from May 5 - 12th. Our week was outstanding ..... and made so by a number of employees. This was our first time travelling at the platinum level. From the limo ride to the resort to the limo...More

3  Thank Shirley S
Response from Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Riviera Maya Resort & SpaResponded 23 May 2017

Hola Shirley S, Thank you so much for taking the time to tell us of your amazing stay here with us at Grand Sirenis. On behalf of all the staff I would like to wish you and your husband a big congratulations on celebrating your...More

Reviewed 22 May 2017 via mobile

We stayed from 24th for 2 weeks, was looking forward to our visit as we'd been 4 years ago and thought it worth a 2nd visit. Check in - we were greeted with a drink along with a an upgrade option that we were'nt really...More

4  Thank eyorkstiger
Response from Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Riviera Maya Resort & SpaResponded 23 May 2017

Hola eyorkstiger, Thank you for taking the time to share your comments with us. It is always such a pleasure to welcome repeat guests back to the resort and we are pleased that you enjoyed your stay as much as your last! We are delighted...More

Reviewed 22 May 2017 via mobile

We came here mid-May. The resort is massive in size. You will not feel "at home" as you would in smaller sized resorts. Prepare to spend a significant time of your vacation either walking or waiting for shuttles. The food is your typical 3-4 star...More

1  Thank saugacity
Response from Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Riviera Maya Resort & SpaResponded 25 May 2017

Hola saugacity, Thank you for taking the time to share your comments with us. We at Grand Sirenis treat all guest feedback with high importance and are constantly striving to improve the service we offer at the resort. We are sorry to hear that certain...More

Reviewed 22 May 2017 via mobile

The hotel was brilliant, staff always cleaning and doing their best to make your stay as good as possible. The restaurant choices were good but we weren't made aware when booking the hotel you could only reserve 6 over a 2 week stay, would definitely...More

2  Thank jobennett2
Response from Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Riviera Maya Resort & SpaResponded 23 May 2017

Hola jobennett2, Thank you for taking the time to tell us of your wonderful holidays here with us at Grand Sirenis. It is always such a delight to hear that our guests have spent a relaxing few days in our Mexican Paradise. We are so...More

Reviewed 22 May 2017

Ernesto our concierge was fantastic. He booked all our evening meals in the various resturants around the site, we only used the buffet twice for evening meals. He phoned us every day to make sure all was good with our room and any minor issues...More

1  Thank Peter1686
Response from Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Riviera Maya Resort & SpaResponded 25 May 2017

Hola Peter1686, Thank you for taking the time to tell us of your amazing stay here with us at the Grand Sirenis Riviera Maya Resort & Spa. It is always such a pleasure to hear that guests have enjoyed their time here and that our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$180 - US$372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#10 Luxury Hotel in Akumal
#11 On the Beach Hotel in Akumal
#11 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$180 - US$372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#10 Luxury Hotel in Akumal
#11 On the Beach Hotel in Akumal
#11 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (15656)
Pool & Beach (4010)
Room & Suite (1943)
Dining (1057)
Amenities (270)
Family and Play Areas (175)
Business Centre & Event Rooms (45)
Questions & Answers
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Larraine T
20 February 2018|
Answer
Response from MamaT115 | Reviewed this property |
You can book lots of excursions from the hotel. Check with your airline rep to get the good deals. But you must do this within your first 24hours to get the deals. But they can be booked anytime during your trip..
0
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Larraine T
20 February 2018|
Answer
Response from MamaT115 | Reviewed this property |
The beach is small. It is nice. The water however is rocky.
0
Votes
davyboy9
20 February 2018|
AnswerShow all 4 answers
Response from sktngirl | Reviewed this property |
Best to check with your travel agent or online
0
Votes
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Room Tips
"Get the new rooms"
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"all the refurbished rooms are lovely"
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"High rooms with a jungle view are best if you want to see wildlife - monkeys, toucans etc."
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"Best views block 1 and 2"
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