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Grand Sirenis Riviera Maya Resort & Spa

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Grand Sirenis Riviera Maya Resort & Spa
Grand Sirenis Riviera Maya Resort & Spa
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10,463 Reviews from our TripAdvisor Community

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Showing 8,455: English reviews
Reviewed yesterday NEW

Firstly I would like to say me and my partner (both in our twenties) had an absolutely fantastic two weeks here! The hotel is brilliant with loads to do and great beach. Upon travelling two days from Scotland and eventually finding our Thomson bus with no rep and the sky becoming dark at 6pm we really didn't have high hopes!...

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2Thank Joanne W
Reviewed 2 days ago NEW

We just got home from having a wonderful holiday at this beautiful resort. Went as a guest of my Daughter and Hubby who are share holders. We also took my 3 Grandkids with us 8,6,6 This place is the best- very clean,our housekeeper was great and the room was beautiful. All staff there work very hard to see that you...

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2Thank Lynn M
Huddersfield, United Kingdom
Reviewed 2 days ago NEWvia mobile

I have very mixed feelings about this resort so will try and keep this review as fair as possible. We are a couple in our early 40s and have been to Mexico before. We booked through Thomson and got a good deal for an 11 night break. We had read the mixed reviews and pretty much agree with everything written....

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4Thank doublejd-coke
Reviewed 2 days ago NEW

A wonderful hotel where the staff are so happy to help and cannot do enough for you The pools are all kept clean as is the beautiful beach,we enjoyed snorkelling and going out on the kayaks when we could drag ourselves away from the amazing lazy river! The jungle walks and the wildlife around the complex sets this hotel apart...

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2Thank Zebedee85
Carmichael, California
Reviewed 2 days ago NEW

Obviously leaving a cold climate to go to a Beautiful, Tropical location is Awesome...BUT We have not traveled to this resort and took advantage of an amazing offer by BookVIP.com (yes, I'll give them the plug)! We were greeted by a very nice young man at the airport, holding a sign with my name, so I knew that he was...

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2Thank ssme2017
Phoenix, Arizona
Reviewed 2 days ago NEW

The rooms we had were somewhat dated, bed was OK but the pull out bed was poor. Large, spread out resort requiring a lot walking. Meals were good, especially the theme restaurants if you can get in. Drink service was OK around the pool, somewhat slow on the beach. Check out left something to be desired as they rush you...

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Thank rayprov
Tinley Park, Illinois
Reviewed 2 days ago NEW

I had visited the Riviera area over a dozen times and then we found a resort to settle at, The Grand Sirenis Riviera Maya Resort & Spa. We visited many resorts including Iberostar, Valencia, RIU, Palaces, etc. but we finally settled on the Sirenis chain and became Jr. Presidential Owners. Its true the owners are treated very well but we...

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Thank Walt V
High River, Alberta, Canada
Reviewed 3 days ago NEWvia mobile

Family of three stayed here Jan 7 to 14. We stayed in block 22. Rooms are large. Be warned that a cut out glass separates the bathroom from bedroom. Not soundproof or completely private if travelling with teenagers. We called 8 times asking for pop to be restocked in our room fridge and wasn't done till we continued to go...

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3Thank Heather M
Reviewed 3 days ago NEWvia mobile

Great service at the pool bar from cali all week. Also Jesus at the lobby bar was awesome. had a great time all around. The best food was the wings at the taco bar on the beach. Snorkeling was good there was a turtle there but never got to see him. The fish were good around the reef. And the...

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Thank Randy P
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi Randy P, Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and am happy you had a great vacation at Grand Sirenis Riviera Maya. It is a pleasure to know how much you liked our bars, meals and being at the beach, especially snorkeling, enjoying our BBQ’s and having a great party night! Receiving...

Reviewed 3 days ago NEW

Exceptionally clean resort with a very friendly staff. All kinds of activities for active folks, and the pool bar is the best I've seen. The beach is one of a kind, the island is so cool with the little stone structure. Not sure if that's a fishing house or what it was used for. Make sure to make your dinner...

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Thank David S
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi David S, First of all, congratulations for your wedding and thank you so much for taking a moment of your time to share your feedback about your recent vacation at Grand Sirenis Riviera Maya. I am pleased to know that you had a very good time in our resort. The fact that we continue to receive positive reviews from...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more   less 

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: €235 - €563 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sirenis Riviera Maya Resort & Spa 5*
Number of rooms: 948
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com and Hotels.com so you can book your Grand Sirenis Riviera Maya Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Mexico - Akumal
Hotel Style:
#10 Family Hotel in Akumal
#10 Luxury Hotel in Akumal
#10 On the Beach Hotel in Akumal
#10 Spa Hotel in Akumal
#10 Top resorts Hotel in Akumal
#10 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sirenis Riviera Maya Resort & Spa staff and other travellers.
2,298 questions
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Newcastle upon Tyne, United Kingdom
7 months ago

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Questions? Get answers from Grand Sirenis Riviera Maya Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I believe there are charges for beach view, we got free pool facing room.”
 of 5 bubbles joannew454, 17 Jan 2017 | Read review
“we were in Makale 2838 3rd floor. Quiet, sunny and a great view”
 of 5 bubbles T6762OKlynnm, 16 Jan 2017 | Read review
“Use the collectivos to get to close by places such as Tulum and Playa Del Carmen-cheap and frequent”
 of 5 bubbles Zebedee85, 16 Jan 2017 | Read review
“Request a 3rd Floor Ocean View Room, if available”
  • Beautiful Sunsets
  • looks right out to the ocean and great ocean breeze
 of 5 bubbles ssme2017, 16 Jan 2017 | Read review
“building 17 was very convenient to much of the resort”
 of 5 bubbles LarissaM876, 15 Jan 2017 | Read review
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