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Grand Palladium White Sand Resort & Spa

2,994 reviews
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Traveller (3508)
Pool & Beach (978)
Room & Suite (626)
Overview
  • Excellent57%
  • Very good26%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“ribs”(209 reviews)
“imperial suite”(21 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from Grand Palladium White Sand Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,994)Write a Review
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11 - 15 of 1,701 reviews
Reviewed 3 weeks ago via mobile

We stayed at the White Sands in a family suite December 24-31 2017. Check in was fast, although we were offered an "upgrade" upon arrival. We had booked a family suite in the White Sands (one room with a king bed, and another room with...More

3  Thank Natalie K
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 3 weeks ago

Dear Natalie, Thank you for making us your chosen Hotel for your Christmas holidays. It was lovely welcoming you with your family and we are thrilled to know that you enjoyed your days by the beach, by the relaxing White Sand pool and the many...More

Reviewed 3 weeks ago

everything is there, spectacular! Amazing live music entertainment all day long! Food and restaurants' choices are wonderful! Very friendly staff, easy to get around even though hotel is huge. Great sport complex and activities/sports. Great place for all ages! Landscaping is beautiful, water everywhere, palm...More

Thank lotburg
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 3 weeks ago

Dear Guest, Thank you for sharing with future travelers your impressive experience in our Grand Palladium White Sand. Your words mean the world to us and all the hard work of our staff to make this trip unforgettable for you, is completely rewarded, when we...More

Reviewed 3 weeks ago

we ended up leaving in a panic thanks to our travel agency... can somebody please tell barman Christian Coba Mena at the white sands lobby bar I'm sorry for not saying goodbye! he's the best, leave him some huge tips! Senior Ricardo at the Colonial...More

Thank tylergirbav
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 2 weeks ago

Dear Tyler, Thank you so much for staying with us in Grand Palladium White Sand. Be assured that your kind words will be shared with Christian and Ricardo, whom we are very proud of for making your stay so great. On the other hand, we...More

Reviewed 3 weeks ago via mobile

We arrived on the 19th December ...... to paradise Immaculate room that slept 5 room 5403 ..... close by the main lobby and walking distance to the pools and breakfast area. A lovely quiet hotel with great entertainment throughout the day The lobby buggies are...More

Thank 200jasminet
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 3 weeks ago

Dear 200jasminet, Thank you so much for bringing your family to our Hotel to spend a Caribbean Christmas! We are thrilled to know that you created fabulous memories, from all the fun moments of entertainment, to enjoying a great Christmas Eve dinner and even watching...More

A TripAdvisor Member
2
Reviewed 4 weeks ago via mobile

Currently having the best Christmas at the White Sands, staff are so friendly and helpful. Food and drinks are abundant and no queues. Big thumbs up to Oscar on the entertainment side at White Sands. What ever he is on I want some! Thanks to...More

Thank A TripAdvisor Member
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 3 weeks ago

Dear Tony, Thank you so much for taking part of your Christmas vacation time, to share with other travelers the experience in our Grand Palladium White Sand Hotel. We are very satisfied to read that you are tasting our premium drinks, the variety of food...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Beachfront
Room Service
Free Internet
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$262 - US$537 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
#8 Luxury Hotel in Akumal
#10 Family Hotel in Akumal
#12 Romantic Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$262 - US$537 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
#8 Luxury Hotel in Akumal
#10 Family Hotel in Akumal
#12 Romantic Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (3508)
Pool & Beach (978)
Room & Suite (626)
Dining (461)
Hotel & Grounds (1999)
Family and Play Areas (64)
Bathroom (52)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Georgiawilliams1985
20 January 2018|
AnswerShow all 2 answers
Response from nurse2709 | Reviewed this property |
Free I think
0
Votes
Angela A
14 January 2018|
Answer
Response from annoncapecod |
I gave my daughter a massage for her birthday recently. She loved it. Don't book at the spa. Look for the reps that walk around and negotiate.
-2
Votes
familywills
13 January 2018|
Answer
Response from annoncapecod |
It is best to bring pesos. You can order them from home. Ask for 20 & 50 peso bills if possible. You will get better value using pesos and if you tip it's more convenient for the staff if you use pesos. Generally speaking I... More
-1
Votes
Room Tips
"Kantenah for families."
Read review
"There are 4 different hotels at this property. The White Sands was "1 level down" from the most..."
Read review
"Unit 57/58"
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"Royal Sands rooms are the nicest of the 3 resorts."
Read review
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