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Grand Palladium White Sand Resort & Spa

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Traveller (3870)
Pool & Beach (1030)
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Overview
  • Excellent57%
  • Very good26%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“ribs”(210 reviews)
“imperial suite”(21 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
Additional information
Offers from Grand Palladium White Sand Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium White Sand Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
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Reviews (3,249)
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1,814 results
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526
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101
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Show reviews that mention
All reviewsribsthe salt water poolimperial suitefishcolonial poolel doradoa la carte restaurantspunta emiliaadult pooltravel clubone bedroom suitebeach barkids clubriviera sectioncolonial buffetsegway tourcolonial kantenah
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1 - 5 of 1,814 reviews
Reviewed yesterday

Exceptionally friendly staff and willing to go out of their way to help you. Very nice and very large resort. Easy to get lost if you choose to walk. Trams plentiful and frequent. Drivers friendly and helpful. I agree with a previous reviewer, the signage...More

Thank Lynn C
Hotel's Favourite
Reviewed 22 June 2018 via mobile

Just returned from a 10 night stay at White Sands & have had the best holiday here. We stayed in a Junior Suite ( 5727) which was extremely spacious & spotlessly clean, it was well equipped with a hair dryer,iron & ironing board,mini bar, safety...More

11  Thank Tina C
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 22 June 2018

Dear Tina, Thank you for sharing your amazing review with other Trip Advisor readers. We are glad that we have made your rest enjoyable in our well-equipped rooms, as well as delight your palate with our All Inclusive. It is also great to know that...More

Reviewed 4 days ago

Overall its a good resort. The resort complex is massive. We took a segway tour around resort which we liked it a lot and it was very interesting. It shares restaurants and amenities with other two palladium resort in the complex. The rooms don't have...More

Thank zolga1804
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded yesterday

Dear zolga1804, Thank you for sharing your amazing family vacation with other travelers. We are delighted to know that you and your kids enjoyed everything that our resorts have to offer you to make every day a wonderful experience in this paradise. Our staff will...More

Reviewed 5 days ago via mobile

This year my girlfriends and I decided to go to the Palladium White Sands Resort and Spa in Maya Riviera for a week. Overall we had a wonderful time but we did have a VERY bumpy start. We checked in on a Sunday (August 22,...More

3  Thank msjohn11
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded yesterday

Dear msjohn11, Thank you for deciding to make this Friends trip to our beautiful destination and for choosing Grand Palladium White Sand as your Hotel. We are very pleased to know that despite the situations experienced at check in, this was a successful girls trip...More

Reviewed 1 week ago

The Grand Palladium White Sands resort is just an average all-inclusive resort. The food was below average with few choices The pools were good. the bar service was EXTREMELY Slow. Most bars only have one maybe two bar tenders. Being at an all inclusive you...More

Review collected in partnership with RCI
1  Thank reesear
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 1 week ago

Dear reesear, Thank you for making Grand Palladium White Sand your chosen Hotel for your Caribbean holidays. We appreciate you extending your concerns regarding the service at our bars and your opinion about our restaurants options, your feedback have been sent to the departments involved...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Beachfront
Room Service
Free Internet
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$227 - US$520 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#7 Luxury Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
#10 Family Hotel in Akumal
#12 Romantic Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$227 - US$520 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#7 Luxury Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
#10 Family Hotel in Akumal
#12 Romantic Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3870)
Pool & Beach (1030)
Room & Suite (704)
Dining (495)
Amenities (289)
Family and Play Areas (71)
Business Centre & Event Rooms (14)
Questions & Answers
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Allibib
13 August 2018|
AnswerShow all 3 answers
Response from Michal R | Reviewed this property |
USD tipping PESSOS departure tax
0
Votes
Google Translation
Alieson
12 August 2018|
Answer
Response from annoncapecod |
The Mayan suites are lovely and on the lagoon. They are adult only. You can see prices on the Palladium Hotel Group site.
-3
Votes
diesel991
11 August 2018|
AnswerShow all 4 answers
Response from jtthomasRaleigh_NC | Reviewed this property |
With all recent violence we chose not to leave resort. Excursions are for sure safe but bar hopping and being out at night, we decided against. There are many excursions and things to see. There will be a desk to buy... More
0
Votes
Room Tips
"We had 5203, 5201, 5210. Worst building I think you can be in with the busy road IMMEDIATELY behind your..."
Read review
"All the rooms have a quiet peaceful feel to them"
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"White Sand has good size rooms, White Sand rooms are also very quiet"
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"Make sure that the bathtub is in a separate area that is closed off from the main sleeping area"
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