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Grand Palladium White Sand Resort & Spa

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Overview
  • Excellent57%
  • Very good26%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“ribs”(211 reviews)
“imperial suite”(21 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Grand Palladium White Sand Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium White Sand Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,078)
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1,747 results
Traveller rating
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1 - 5 of 1,747 reviews
Reviewed today

Overall the resort is lovely - quite large to figure out how to get to the other hotels via walkways. However, loads of mini buses to take you around. My concern is losing money in my room. We reported it didn't work - and was...More

1  Thank jpbird
Hotel's Favourite
Reviewed 12 February 2018

We had a great time for our 6 days at this resort. The overall experience was wonderful. Let me bullet point the top things I feel are important 1) Food was excellent in all the buffets and the Ala carte. 2) The bathrooms in main...More

5  Thank RayYuzhnoSakhalinsk
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 13 February 2018

Dear RayYuzhnoSakhalinsk, Thank you for staying in our Hotel Grand Palladium White Sand and for sharing your kind remarks. It makes us really proud to know that the result of your overall stay was wonderful and we trust you took home many great memories, of...More

Reviewed 3 days ago

Myself, my husband and my 13 year old daughter stayed at the Grand Palladium White Sands resort and spa for two weeks over Easter 2018. What a wonderful time we have had. This is our first visit to Mexico and we arrived at the magnificent...More

7  Thank MOLLYMOO1
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded yesterday

Dear MOLLYMOO1, Thanks for the wonderful privilege of being your chosen hotel during your first visit to Mexico, it has been a real honor to receive you and your family in this beautiful paradise of the Riviera Maya during your vacations. It was a pleasure...More

Reviewed 3 days ago

We use trip advisor on almost every occasion we chose a holiday; so good to give back. We try hard to achieve adult only resorts but we took our daughter and grandson on this trip and he is 8 years old. Everyone had a really...More

3  Thank Harry W
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded yesterday

Dear Harry, Thank you so much for your excellent review and for deciding to stay in our Grand Palladium White Sand during your family holidays. It gives us great pleasure to read that your stay was an excellent opportunity to relax and have a good...More

Reviewed 4 days ago

I will go into details below about the many wonderful things the Grand Palladium does well. Before I do, I must say this place is HUGE. I knew it was spread out when I booked but I thought it was what you had to do...More

Thank Dagny49
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 2 days ago

Dear Dagny49, Thank you for your great review regarding your recent stay in our Hotel. We appreciate your comment and feel glad to know that you and your girls made the most of your time, enjoying the nature and wildlife, the food in our restaurants,...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Beachfront
Room Service
Free Internet
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$244 - US$487 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
#8 Luxury Hotel in Akumal
#10 Family Hotel in Akumal
#12 Romantic Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$244 - US$487 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
#8 Luxury Hotel in Akumal
#10 Family Hotel in Akumal
#12 Romantic Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3607)
Pool & Beach (996)
Room & Suite (693)
Dining (462)
Amenities (289)
Family and Play Areas (67)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
DeanG92
18 April 2018|
Answer
Response from annoncapecod |
The resort brings in vendors every night either to the Colonial or White Sand lobby. If you want more shopping you can use the local colectivo system or a taxi to go to Playa del Carmen or Akumal.
-1
Votes
DeanG92
18 April 2018|
Answer
Response from Bill M | Reviewed this property |
Any of the three would be good. I would just go with the best deal. Once you get there and figure how to get around their facilities are all easily accessible. We stayed at the White Sands which was beautiful and had very... More
0
Votes
bevandchrise2309
17 April 2018|
AnswerShow all 3 answers
Response from annoncapecod |
The hotel is very large (4 resorts) with lots to do. If you want to leave the resort you'll want to Catch a colectivo or taxi to nearby attractions
0
Votes
Room Tips
"The Villa Junior Suite is delightful - rooms in the 52-53 section."
Read review
"The family villas overlook the beautiful lake but will come at a cost."
Read review
"There are 3 resorts, The White Sands is probably the quietest."
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"Ask for room close to pool or beach...cut down on walking"
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