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Grand Bahia Principe Coba

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#11 of 23 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Coba
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12,639 Reviews from our TripAdvisor Community

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Showing 9,012: English reviews
Reviewed 9 June 2013 via mobile

This was our first time to cancun we had never been but we went to gran Bahia based on the resort chain that we went in Jamaica in 2007. First of all this is huge huge property bring good walking shoes, flip flops and water shoes for the beach because it is rocky. Food is excellent considering you are catering...

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Helpful?
1Thank Jamaicagold
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear "Jamaicagold" We would like to express how much we appreciate that you had trust again in our chain for your first time in the Riviera Maya, one of our main objective is to assist our guest so you can have an excellent holidays we are very happy to read that with you we did it, particularly Roger at the...

Bognor Regis, United Kingdom
Reviewed 9 June 2013

We stayed here from 14th May to the 28th May. Our first impressions were, what a fantastic place. Our room was a junior suite, which was nice, plenty of space, separate seating area, nice bathroom with whirlpool bath. As I'm on the subject of the room, the maid was average to say the least, doing the bare minimum. We always...

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Helpful?
1Thank Martin C
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Martin, First of all we would like to thank you for sharing your experience with us, it is a delight to know that you were pleased with your room please not that the maid is not in charge of restocking the minibar or the coffee, we are very sorry to read that we did not approach your expectations and...

Edmonton, Alberta
Reviewed 9 June 2013

This was our second trip in the last 2 years to this region, love the location, lots to see and do in the area, and your only about a 1/2 hour to Playa del Carman and the ferry to Cozumel. We spent 10 nights at the Gran Bahia Princpe Coba in March, and i needed to sit back and let...

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Helpful?
Thank Dale_A_Oiler-Fan
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, Thank you for sharing your 10 days experience during March here in the Grand Bahia Principe Coba, we are very sorry to read that we did not approach your expectations, we have already review your observations with our Reception Manager in order to improve and reinforce were it is necessary, please remember that the room request are...

Loudon, Tennessee
Reviewed 8 June 2013

I stayed at this hotel in February and it was like a different hotel, I called it the best I had ever stayed at in Mexico, but it was like we were at an entirely different place. If you want to find chairs at the beach, forget it, they never had enough. The service in the buffets for drinks was...

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Helpful?
4Thank kbvols56
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear "kbvols56", First of all we would like to thank you for had chosen our resort for your second visit to the Riviera Maya. We are truly sad that this time we did not approach your expectations, we have discuss all your observations with the Management of the hotel, we really appreciate your opinions as it help us to improve...

kaka12345
Reviewed 7 June 2013

Grand Bahia Principe uses deceptive and misleading practice by ranking themselves as a 5 star resort, 5 starts next to the name. Resort has no basic amenities of a true 5 star resort. I have been to many 3 star resorts and GBP is one of them and should not claim to be a 5 star resort. Even airlines and...

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Helpful?
8Thank kaka12345
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear kaka12345, We are very concerned to learn about your disappointing experience and are sorry to hear that we could not fulfill your expectations even the efforts of several members of our team, particularly Public Relations and Guest Service Managers. Some of the problems you mentioned are totally under our standards and we have already taken action in order to...

Norwich, United Kingdom
Reviewed 7 June 2013

We stayed at coba from 11th -26th may.What can i say,it was wonderfull,dont understand any of the bad reveiws.Rooms were spacious clean and tidy,grounds were so well maintained.The pool was amazing,pool partys were good fun,we traveled with 2 children 10-7,they loved the water park.They also spent time in the kids club,they realy liked Jimeus.We loved Gil the entertainer he was...

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Helpful?
5Thank sarahrogeradams69
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Sarah, Thank you very much for choosing our resort for your family holidays, we are very content to know that your children enjoyed the water park and the activities in the Mini club, we have discuss your observations regarding our animation team with the Animation Manager in order to reinforce the service. On behalf of the Grand Bahia Principe...

St. John's, Canada
Reviewed 7 June 2013

I've been to this particular resort twice now and I loved it even more the second time than the first. The resort is clean, safe and picturesque. It was a relaxing and enjoyable trip. The restaurants we went to were excellent and there is such a diverse selection. The buffet has so much selection that anyone would find something that...

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Helpful?
3Thank Meghan D
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Meghan D, First of we would like to express how much we appreciate that for recent visit to the Riviera Maya, you had chosen Grand Bahia Principe Coba for the second time. We are always happy to know that we have approach the expectations of our guest, thank you for sharing your nice comments and observations with us we...

Toronto
Reviewed 6 June 2013

Three of my girl friends and I stayed at the beautiful Coba resort for 7 nights at the end of May. Being the ages of 19 and 20, the goal of our trip was of course to meet new people our age, party, and have a good time. We hoped that this resort was a good pick, It most DEFINITELY...

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Helpful?
5Thank Magdalena O
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Magdalena, First of all we would like to thank you and your friends for choosing Grand Bahia Principe Coba for your holidays, we are very happy to know that we approach you expectations and that you had and excellent time here enjoying our facilities, grounds, services but particularly the kindness and spirit of service of our team members, pleased...

Buxton
Reviewed 6 June 2013

A fabulous resort. We flew virgin and the flight and transfer were fantastic. The staff are wonderful, especially Andre who served our breakfast every morning in the coba restaurant, and Jesus who made our cocktails at the pool bar...lovely, lovely people. Mexican people are so lovely and extremely friendly. We loved learning bits of Spanish too during our stay! The...

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Helpful?
2Thank sunnyBuxton
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear "sunnyBuxton", We would like to express how grateful we are for taking part of your holidays to share with us your experience here in Grand Bahia Principe Coba, it is a delight to read that you and your family were pleased with our facilities, the Tao Wellness Center but over all the hospitality and kindness of the members of...

London, Canada
Reviewed 6 June 2013

My family and I spent 10 days at the Pincipe Coba from May 26 - June 5. The Staff here are 2nd to none! Very friendly and very accommodating. The grounds are very well kept and there is an abundance of pools and bars. With that being said, some of the rooms had an extremely strong musty smell. Coba is...

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Helpful?
1Thank Steve S
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Steve, It is a delight for the Grand Bahia Principe Riviera Maya team, to know that you were pleased with our hospitality and spirit of service and our Animation team performances. Furthermore we are very sorry that we have not fulfil your expectations, we have send your observations to our management board, so that they can consider your comments...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Internet
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Casino and Gambling
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facilities and services 2 lake-style pools 3 Jacuzzis Large sun terrace and gardens with sun umbrellas and loungers Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, basketball court, bicycles Motorised sports (additional charge) Water activity centre Entertainment amphitheatre WiFi access in the lobby (1h per day free of charge) Buffet restaurant 4 a la carte restaurants 7 Bars 2 Snack bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed Sitting area with sofa Fully-equipped bathroom with hydromassage bath tub, shower, wash basin, magnifying mirror and hair dryer Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar Coffee-making facilities Safe (additional charge) Ironing set Terrace Wifi Family Junior Suites and Master Family Suites the perfect choice for families, including: All the facilities and services of a Junior Suite Bathrobes and slippers for all the family for use during your stay Children's bath kit Welcome basket with sweets Mini-bar with juices, shakes, milk and soft drinks for children Two fully independent connecting rooms (Master Family Suites) Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Coba

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: €152 - €402 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Coba 3.5*
Number of rooms: 1080
Reservation Options:
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Also Known As:
Gran Bahia Principe Coba Akumal
Hotel Gran Bahia Principe
Bahia Principe Coba Mexico
Gran Bahia Coba
Gran Bahia Principe Resort Coba
Gran Bahia Principe Coba Hotel
Gran Principe
Gran Bahia Principe Mexico
Bahia Coba
Grand Bahia Principe Coba Riviera Maya, Mexico - Akumal
Hotel Style:
#7 Family Hotel in Akumal
#8 Romantic Hotel in Akumal
#9 Spa Hotel in Akumal
#9 On the Beach Hotel in Akumal
#9 Top resorts Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Coba staff and other travellers.
2,328 questions
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Questions? Get answers from Grand Bahia Principe Coba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“After reading reviews on here we requested the top floor room as not to hear people above us walking around.”
 of 5 bubbles nicolesciabica, 19 Feb 2017 | Read review
“Probably right in the middle of the resort would be best”
 of 5 bubbles wrldtvler, 17 Feb 2017 | Read review
“Depending on where you want your room, you can request by email a couple of weeks before going, We got exactly what we requested.”
 of 5 bubbles K9188VGjuliel, 15 Feb 2017 | Read review
“Go on the third floor if you can to avoid the noise”
 of 5 bubbles YYCguy91, 13 Feb 2017 | Read review
“Choose the premier locations - better service and locations!”
 of 5 bubbles Elaine36538, 13 Feb 2017 | Read review
5 of 5