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Grand Bahia Principe Coba

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#12 of 23 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Coba
Grand Bahia Principe Coba
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12,913 Reviews from our TripAdvisor Community

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Showing 9,216: English reviews
edmonton
Reviewed 13 March 2014

Nice place but massive, room was run down, disorganized, and FAR from the beach. 7500 guests at this place. Constantly got lost. Nice staff but too big for them to maintain properly. My fridge and some lights didn't work in my room and toilet was tilted and ran all day and night. Grounds are beautiful. Pools are nice. Weather was...

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Helpful?
3Thank jakefroggie
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear JaKe, We would like to thank you for the time that you took to share your opinion. We are really delighted that you spent your holidays with us. It is great to know that you enjoyed our facilities. We would like to comment that the areas of opportunity which were described have been reviewed by our management team and...

Edmonton, Canada
Reviewed 12 March 2014

This was our third stay at this resort in the past 5 years, all for weddings or family functions. We have found the service drop on each stay. Booked in the "Golden" section we found this to be even more disappointing. Unattended bars/station where not uncommon...attitude of bar attendants ranged from uninterested to ok. The buffet staff was great! Rooms...

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Helpful?
5Thank douglas r
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Douglas, We really appreciate your review about your holidays. It is a pleasure to read that you have visited us before and you keep enjoying our facilities. We would like to comment that the areas of opportunity which were described have been reviewed by our management team and they are taking corrective actions where is necessary. We would like...

Brampton, Canada
Reviewed 11 March 2014

This is the third year in a row that I have visited this resort - the first time I had to change rooms five times #1- someone else's room, #2 - room with two double beds...I was alone with my husband and NO kids, #3 no room at Coba so had to go to Akumal for the night #4 water...

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Helpful?
8Thank Mclouis37
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, First and foremost, we would like to thank you for taking the time to share your feedback. We are happy to read everyone’s opinion. Regarding the described issues, we are very sorry that you left our facilities with a wrong impression since this has never happened in the hotel before. Therefore, we would like to inform you...

Elliot Lake, Canada
Reviewed 11 March 2014

Above all, I needed someplace where I relax and I found it here at the Coba. Checking in was a breeze the gentleman at the front desk was very informative and helpfull. The resort is very large, and the small trains make it easy to get around. After we settled in, the map of the property that as given to...

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Helpful?
3Thank Justinmyview
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, First of all we would like to thank you for sharing your comments. It is very pleasant that you had enjoyed your time at Bahia Principe Hotels & Resorts. We are very happy that you had a relaxing vacation with us. We will send your compliments to the staff as a testimonial of their great effort, especially...

Hudsonville, Michigan
Reviewed 11 March 2014

This was our 1st resort vacation and also our 1st time in Mexico. The Gran Bahia Principe Coba was wonderful. Starting with the staff let me say they all had smiles and nice things to say all the time. The grounds were well taken care of and everywhere we went was very clean. I'm not a pool person but I...

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Helpful?
5Thank dale r
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, We would like to thank you for choosing us to spend your holidays. We appreciate all your comments about your stay since they are our best reward. It is delightful that you had enjoyed your time here and we fulfilled your expectations. It will be a pleasure to welcome you back. Sincerely, Bahia Principe Hotels & Resorts,...

Berlin, New Jersey
Reviewed 11 March 2014

This is my second stay at this resort, both times were for 4 day excursions booked through Apple. The staff is very friendly and professional. The food buffets are excellent, the Tulum dinner buffet is the best one I have ever seen, choices were amazing. The grounds are very beautiful and manicured. The beach was excellent, we tended to go...

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2Thank sweenman85
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, Thank you very much for the time you took to write a valuable point of view of everything that you experienced during your recent stay at Bahia Principe Hotels & Resorts. We are committed to make, every stay, the best experience. Therefore, knowing that you are pleased with our efforts makes us feel happy. Your suggestions are...

Toronto, Canada
Reviewed 10 March 2014

Incredible, Incredible, Incredible - Food, accommodations, and staff. Too bad the beach does not have the soft sand. Some areas very grainy but overall was excellent. Flew with Air Transat. Great service, newer and comfortable flight.

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7Thank Pat W
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, First of all we would like to thank you very much for choosing Bahia Principe Hotels & Resorts to spend your holidays. Our main aim is to fulfill our guests’ expectations. These nice comments about us make us feel we have reached this goal. It would be a pleasure to welcome you back. Best Regards, Bahia Principe...

Vernon, Canada
Reviewed 10 March 2014

We had a wonderful time. The resort met all our needs and especially with dining. The room was great. Wished I would have asked for a mattress pad on bed though. The pools and beach were wonderful. The service was amazing wherever you were on the resort.

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5Thank anita k
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Anita, Thank you very much for this kind review regarding your stay at Bahia Principe Hotels & Resorts. We truly appreciate it. We are pleased that your expectative was fulfilled. The goal of all the services we offer is to make our guests feel comfortable and satisfied. We are proud of reaching it. It would be an honor to...

Kelowna, Canada
Reviewed 10 March 2014

1. When checking in I was informed that my passport was not entered into the system as Canadian so the check-in had to call into transat to change it. Told it was incorrectly booked wrong in the system which took a extended amount of time for her to call and get everything sorted we had to stand in line a...

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6Thank ladymeesh
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, We would like to thank you for the time you took to share your comments. We are glad to read that you enjoyed our facilities. We are sorry regarding the inconvenience reported. Nevertheless, it is important to comment that the airline is a third party outside our enterprise. However, we will forward your comments to this enterprise...

Shingletown, California
Reviewed 9 March 2014

This was the first time my wife and I have been on a resort vacation. It was everything we were looking for. The resort was very good; clean rooms, good food, excellent staff and lots of great ammenities. We booked the trip thru Apple vacations and their concierge at the hotel did a wonderful job listening to what activities we...

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Helpful?
2Thank oddballtraveler
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, We would like to thank you for the time that you took to share your opinion. We are really delighted that your holidays were an amazing experience. It is great to know that you enjoyed your vacations. We are very glad that Bahia Principe Hotels & Resorts pleased. It would be a pleasure to welcome you back....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Casino and Gambling
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
Facilities and services 2 lake-style pools 3 Jacuzzis Large sun terrace and gardens with sun umbrellas and loungers Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, basketball court, bicycles Motorised sports (additional charge) Water activity centre Entertainment amphitheatre WiFi access in the lobby (1h per day free of charge) Buffet restaurant 4 a la carte restaurants 8 Bars 2 Snack bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed Sitting area with sofa Fully-equipped bathroom with hydromassage bath tub, shower, wash basin, magnifying mirror and hair dryer Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar Coffee-making facilities Safe (additional charge) Ironing set Terrace Wifi Family Junior Suites and Master Family Suites the perfect choice for families, including: All the facilities and services of a Junior Suite Bathrobes and slippers for all the family for use during your stay Children's bath kit Welcome basket with sweets Mini-bar with juices, shakes, milk and soft drinks for children Two fully independent connecting rooms (Master Family Suites) Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Coba

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: €137 - €316 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Coba 3.5*
Number of rooms: 1080
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Also Known As:
Gran Bahia Principe Coba Akumal
Hotel Gran Bahia Principe
Bahia Principe Coba Mexico
Gran Bahia Coba
Gran Bahia Principe Resort Coba
Gran Bahia Principe Coba Hotel
Gran Principe
Gran Bahia Principe Mexico
Bahia Coba
Grand Bahia Principe Coba Riviera Maya, Mexico - Akumal
Hotel Style:
#7 Family Hotel in Akumal
#8 Romantic Hotel in Akumal
#9 Top resorts Hotel in Akumal
#10 On the Beach Hotel in Akumal
#10 Spa Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Coba staff and other travellers.
2,531 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 25 - 30 best location; Premium Lobby is more quiet, cappuccino plus you can have breakfast at the buffet attached to this lobby.”
225cecilel, 23 Apr 2017 | Read review
“You will be charged a fee for an outside photographer. Make sure you budget for that if you plan to go this way.”
Hilat88, 23 Apr 2017 | Read review
“If you have little ones request a room near the water park! Just makes playing the towel game a little easier!”
m0ns85, 21 Apr 2017 | Read review
“If Royal Gold ask for Bldg. 28 next to lobby, you'll get the free wifi range in your room.”
300michelinel, 20 Apr 2017 | Read review
“Building 31 closest to everything”
  • Two extra beds set up for kids
68dominiques, 20 Apr 2017 | Read review
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