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Grand Bahia Principe Tulum

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#8 of 22 Hotels in Akumal
Certificate of Excellence
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11,263 Reviews from our TripAdvisor Community

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Showing 7,536: English reviews
Darlington, United Kingdom
Reviewed 14 November 2013

Mexico was on our tick list for places we wanted to visit in our lifetime ,so when my sister in-law asked us if we'd like to go we jumped at the chance .we were worried about the long flight but that seemed a breeze .our travel dates were 17/09-2/10 2013 we had just missed the hurricane that had hit Mexico...

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Helpful?
1Thank Suzie H
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Estimated Suzie: We take this opportunity to thank you for the review you have written for the benefit of the Trip Advisor community. There is immense pleasure of having a guest such as your self speak in such high regard for our Hotel. We appreciate that you have allowed us the honor of serving you. Your evaluation is of special...

Toronto, Canada
Reviewed 14 November 2013

We visited this resort in Nov 2013. Just got back! Very friendly staff, regardless if you tipped them or not! Everything was spotless, from the Restaurants, to the rooms, to the Lobby Bar. The seats in the chairs in the lobby are in need of cleaning or replacing.The main problem is the Snack Bar area, as there are quite a...

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Helpful?
4Thank NorthernSpirit
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: The nice notes like the one you kindly posted on the Trip Advisor webpage are very appreciated by us. Thank you for taking some time to express your impressions during your stay at the Bahia Principe Riviera Maya Resort. We appreciate that you took the time to specify the highlights of your trip. We are happy to...

Reviewed 14 November 2013 via mobile

Stayed from 29th Oct to 12th Nov 2013. The only down side we found at this hotel was that we had to come home. It offered everything that we wanted from a holiday. The hotel is great and offers something for all age ranges. We stayed in the Hacienda section room 3913 at Tulum. The room was cleaned every day...

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Helpful?
4Thank Maltbywhite
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: We are honored to have had the opportunity to serve you. Your generous words are greatly appreciated as we are certain your review will prove invaluable to other travelers. Being a three hotel complex gives Bahia Principe Riviera Maya Resort the opportunity to have several options to offer to our guests. We are glad to read that...

Edson, Canada
Reviewed 13 November 2013

Everything was just OK. No !WOW! factor with anything. Room was really good but AC didn't work very well. Thank god for the ceiling fan. Entertainment is generally mediocre, repetetive, and dry. The fire show in Hacienda was the best show by far. MJ show was OK. The common areas were noisy and busy, and the service was slow in...

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Helpful?
2Thank Kevin F
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Kevin: Thank you for giving us your feedback about the time you had at the Bahia Principe Riviera Maya Resort and the activities that you had enjoyed. I believe that your suggestions will be very useful for other readers. We are concerned to learn about your experience and are sorry to hear that we could not fulfill your expectations...

Novi, Michigan
Reviewed 13 November 2013

Just returned from a glorious 10 days at the Grand Bahia Principe Tulum resort in the diamond/hacienda club. The staff was incredible from the housekeeper (Rosa--who had the most beautiful smile whenever you saw her and made lovely towel art), to the diamond club staff (Mariano, who went out of his way to be helpful and gracious with infinite patience;...

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Helpful?
1Thank jckwixom
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Trip Advisor Member: We fell so happy to read that you have enjoyed yourselves and that you took the opportunity to admire the natural surroundings of the Grand Bahia Principe Tulum Resort. We would like to thank you for your positive review about our services and for recommending our resort, it is for guests like you that our resort...

Reviewed 13 November 2013 via mobile

My boyfriend and I are just back from spending 10 days here. I was celebrating my 30th birthday and thought this place looked lovely. It was very beautiful but didnt feel like my birthday :( When we checked in,we were given silver bands..no explaination of what that meant?! We visited Coba on the 3rd day and was told they were...

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Helpful?
5Thank Misshellcat
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: Thank you for your kind review which you have shared with other travelers. We appreciate that you took the time to remember us. The fact that we continue to receive positive reviews from our guests is proof of our commitment to consistent and quality service. As we love to receive the positive comments, we also are taking...

Washington DC, District of Columbia
Reviewed 12 November 2013

Went here 3 years ago and the resort was stunning. Lush grounds maintained meticulously. Food was good and plentiful and many choices. My only drawback on returning to this resort is my own limitations. I love walking all resorts I go to from corner to corner the first day or so to get the lay of the land so to...

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3Thank Ti L
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: We feel much honored to read your kind remarks in regards of your second visit to our hotel. On behalf of all the staff of the Bahia Principe Riviera Maya Resort, we want to express our appreciation for the time you took to write and describe your appreciations of the service we provide. We sincerely hope to...

Essex
Reviewed 12 November 2013

We stayed here about 5 years ago and never usually return to a place but it was chosen as ideal for 3 birthdays and in total there were 18 of us both friends and family aged from 26 to 65. We were upgraded to the Diamond area in Tulum which was great and had it's own breakfast and lunch restaurant...

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Helpful?
1Thank Essex5
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: We feel much honored to read your kind remarks in regards of your second visit to our hotel. On behalf of all the staff of the Bahia Principe Riviera Maya Resort, we want to express our appreciation for the time you took to write and describe your appreciations of the service we provide. You can be assured...

Stoney Creek
Reviewed 12 November 2013

We arrived at our Hotel Grand Bahia Tulum, Novemeber 2, 2013 at approximately 8:30 p.m. Greeted by staff with lots of smiles and a cool beverage. hmmm!!! We have been to the the Tulum resort before so the greeting was still wonderful. One small glich the room request was not ready for us, but one night was not too bad!...

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Helpful?
1Thank Donna B
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Donna: Thank you for the time you took to add your opinion at this website and for staying with us and we look forward to be able to welcome you back. We are proud in creating memories that last a lifetime, give unforgettable experiences to our guests and pleased to see that we have reached our goal. Have a...

Grimsby, United Kingdom
Reviewed 12 November 2013

We stated here from 24/0-8/10. We had a Hacienda room. I had emailed about 4 werks before going asking for a second floor room with a sea view if possible & that's what we got! Was lovely waking up each morning to see the sun rise or watching it set on an evening. The private check in was quick &...

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4Thank cazzamiller
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: On behalf of the staff and management of the Bahia Principe Riviera Maya Resort, we would like to thank you for letting us know that we have exceeded your expectations. At the Bahia Principe Hotels & Resorts we take pride in offering our guests comfortable accommodations and the very best in food and beverages. We consider it...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Crta Chetumal - Cancun km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: €166 - €422 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Tulum 3.5*
Number of rooms: 960
Reservation Options:
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Riviera Maya, Mexico - Akumal
Hotel Style:
#6 Family Hotel in Akumal
#6 Top resorts Hotel in Akumal
#7 Spa Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Tulum staff and other travellers.
1,707 questions
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Questions? Get answers from Grand Bahia Principe Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to stay in the room minimum time. Don't waste your time slipping and watching TV.”
 of 5 bubbles 51drago, 9 Dec 2016 | Read review
“Say it is your honey moon”
 of 5 bubbles 867matteoa, 7 Dec 2016 | Read review
“If you get to choose your room, some have an ocean view. Trees may be in the way but still a very beautiful view.”
 of 5 bubbles jerrya733, 7 Dec 2016 | Read review
“I stayed in room 1622 which had lovely garden views and the sea in the distance”
 of 5 bubbles X9919KGstevef, 7 Dec 2016 | Read review
“NOT SURE but I have faith”
 of 5 bubbles ChrisG98, 6 Dec 2016 | Read review
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