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Grand Bahia Principe Tulum

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#8 of 23 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Tulum
Grand Bahia Principe Tulum
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11,678 Reviews from our TripAdvisor Community

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Showing 7,758: English reviews
Nottingham, United Kingdom
Reviewed 3 February 2014

We loved this hotel! It's one of the best maintained hotels we have ever stayed in! It was recommended to us & we certainly were not disappointed. The hotel is part of a very large complex with 3 other hotels situated in a beautiful Eco resort. Guests can visit any of the hotels and make use of all of the...

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Helpful?
6Thank Roxy048
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Roxy: Thank you for your kind review which you have shared with other travelers. We appreciate that you took the time to remember Bahia Principe Riviera Maya Resort. The fact that we continue to receive positive reviews from our guests is proof of our commitment to consistent and quality service. As we love to receive the positive comments, we...

Sheffield, United Kingdom
Reviewed 3 February 2014

I know that this is a really late review but, is been a busy 6 months or so since we got back from our holiday.. My family and I booked a holiday to Mexico and stayed at the Grand Bahia Principe Akumal and we were not disappointed the 2 week break was amazing, we did have a few teething problems...

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Helpful?
6Thank Dee S
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Dee: We take this opportunity to thank you for the review you have written for the benefit of the TripAdvisor community. There is immense pleasure of having a guest such as your self speak in such high regard for our Bahia Principe Riviera Maya. The fact that we continue to receive positive reviews from our guests is proof of...

Phoenix, Arizona
Reviewed 3 February 2014

This was our 5th visit to this resort, and for sure not the last one. Previously we stayed at Coba and Sian Kaan, this year was our first time at Tulum. Originally we booked our room at Coba, but it seems they become more a family oriented hotel and it was way too noisy for us. We requested transfer to...

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5Thank Sylvia M
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Sylvia & James: We feel much honored to read your kind remarks in regards of your fifth visit to our hotel. On behalf of all the staff of the Bahia Principe Riviera Maya Resort, we want to express our appreciation for the time you took to write and describe your appreciations of the service we provide. The fact that...

Terrace
Reviewed 3 February 2014

I am just echoing my sister, Jane Garner's, response of the tremendous vacation we enjoyed at this resort Jan 21-28, 2014. Three sisters and our 84 year old dad were pampered and treated to the lush surrounding, tranquil setting, easygoing pace, and by far the most outstanding was the personal service from ALL staff. We stayed at the Club Diamond...

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3Thank shcTerrace
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Sonja: We are honored to have had the opportunity to serve you again! Your generous words are greatly appreciated as we are certain your review will prove invaluable to other travelers. Thank you for highlighting Gabriel, Alfredo, Roberta, Liz, Fernando, Yaneth and Laura treatments. It is important for us to know that our associates efforts are appreciated by our...

York, United Kingdom
Reviewed 2 February 2014

We returned today after 2 great weeks staying at Grand Bahia Prinipe Tulum. Before we went we studied the reviews on Trip Advisor, took the advice and emailed to request a 3rd floor bedroom with a sea view and restaurant bookings for the 2 weeks. The restaurant bookings were confirmed and Tulum Guest Services said they would do their best...

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Helpful?
10Thank Nicola042
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Nicola: Thank you for your kind review which you have shared with other travelers. We appreciate that you took the time to remember us. The fact that we continue to receive positive reviews from our guests is proof of our commitment to consistent and quality service. As we love to receive the positive comments, we also are taking notes...

Calpe, Spain
Reviewed 2 February 2014

We stayed in the Tulum from the 8-1-14 / 23-1-14 our party consisted of myself and my husband, 3 children aged 22, 17, 15, another 22 yr old (daughters boyfriend) and a 16yr old friend..... the rooms were very spacious with tv, coffee making facilities and a fridge, which was stocked everyday with pop, beer and a small chocolate bar...

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Helpful?
9Thank Julie M
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Julie: We are glad to know that Bahia Principe Riviera Maya Resort was a good host during your vacation. Thank you very much for taking the time to write your positive impressions. Thank you for the good publicity to family, friends and other future travelers and hope to see you back soon in Grand Bahia Principe Tulum. Best Regards,...

Hamilton, Canada
Reviewed 1 February 2014

We returned last night from the Grand Bahia Principe Tulum resort hotel and are sorry to be home! this was the best vacation I have been on in years, and the best facility I have stayed in. As in most of the reviews, the staff, the food and the facilities were absolutely 5 star quality, with friendly people and constant...

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6Thank LRWontario
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear LRWontario: It sounds great that you had enjoyed yourselves during your visit to Bahia Principe Riviera Maya Resort and that you had left behind for a while the bustle of everyday life. Thank you for the time you took to add your opinion at this website and for staying with us, we look forward to be able to welcome...

Helsinki, Finland
Reviewed 1 February 2014

We stayed in GBP Tulum Hacienda (Diamond Club) 16th-30th January. Before booking we read a lot of these Tripadvisor reviews and found them very useful. We knew what to expect. Hotel area: It is huge. It’s easy to use the trains if you don’t want to walk. We visited the Coba and Akumal sites also and we preferred that Tulum...

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9Thank Tri A
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Tri: On behalf of all the hotel staff; thank you for your informative review. We were delighted to hear that you had a wonderful vacation with us. At the Bahia Principe Riviera Maya Resort we take pride in offering our guests good accommodations and the very best in food and beverages. The comments and suggestions we receive from our...

Lake Saint Louis, Missouri
Reviewed 1 February 2014

We just returned from a 5 night stay at the Tulum property. We've traveled many times to Cozumel, Playa del Carmen, etc. Never made it quite this far down the coast. We've stayed in boutique hotels, dives and a number of all inclusive resorts. Here's what we thought of the Grand Bahia Principe Tulum... Pros: * Beautiful resort and grounds....

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3Thank twwcda
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear twwcda: First of all please receive greetings from the Grand Bahia Principe Tulum Hotel; we would like to take this opportunity to thank you for choosing our hotel to enjoy your holiday. The comments and suggestions we receive from our customers are very important to maintain quality and service in the Gran Bahia Principe Riviera Maya Resort. We hope...

Chichester, United Kingdom
Reviewed 31 January 2014

The first thing is that the complex is huge. All three hotels are accessible and you can use, set and relax in all three, tulum, akumal and coba. The staff are helpful and friendly, always smiling and saying hola. The hotel is clean and the grounds attended to daily, such care you rarely see in a European hotel or resort....

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Helpful?
9Thank ginger2514
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear ginger2514: We consider it to be a great honor to have had the opportunity to have served you and the fact that you endorsed our property highly, is very motivating our managers and staff to keep on going the extra mile. On behalf of all the staff, we thank you for letting us know your observations regarding the Public...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Crta Chetumal - Cancun km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: €166 - €396 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Tulum 3.5*
Number of rooms: 960
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Riviera Maya, Mexico - Akumal
Hotel Style:
#6 Top resorts Hotel in Akumal
#6 Family Hotel in Akumal
#7 Romantic Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Tulum staff and other travellers.
1,953 questions
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Questions? Get answers from Grand Bahia Principe Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room closest to where you will be spending most of your time.”
 of 5 bubbles jeremymV8195HM, 23 Feb 2017 | Read review
“Choose your villa carefully!”
 of 5 bubbles zbethnj, 23 Feb 2017 | Read review
“They moved us to a top floor with ocean view and was perfect. pool bars 100 feet away lol”
 of 5 bubbles cpalson, 22 Feb 2017 | Read review
“The property is huge, so pick the area of the resort you'll use most and get a room there. Reception will probably be uncooperative.”
 of 5 bubbles ClancyCat202, 21 Feb 2017 | Read review
“Ask for a room close to the main buildings or you will be walking a lot; away from backing snack bar”
 of 5 bubbles krystalnameth, 20 Feb 2017 | Read review
5 of 5