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Grand Bahia Principe Tulum

5.5 km from Akumal centre
  • Free Parking
  • Pool
  • Beachfront
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1 room, 2 adults, 0 children
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Crta Chetumal - Cancun km 250, Akumal 77760, Mexico
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11,693 Reviews from our TripAdvisor Community

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Showing 7,767: English reviews
Vancouver, Canada
Reviewed 14 April 2014

our entire family went on this trip and we just got back a few days ago. It was a lovely resort. Friendly people, great service and very good food. The beach was beautiful, the service was excellent and the shows were entertaining. the only thing that upset me was the Dolphinaris. I paid over $80 to be with a small...

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Helpful?
3Thank Rose C
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Rose: We take this opportunity to thank you for the review you have written for the benefit of the TripAdvisor community. We are happy to see that there are elements of the hotel that you quite enjoyed, however we are very concerned to read that your experience with us did not live up to our usual level of service....

Minneapolis, Minnesota
Reviewed 14 April 2014

We spent a week at this resort with a group of 14 including 6 graduating seniors. The parents felt it was a clean, safe place to let our kids shuttle back and forth to the other properties or just hang out where they wanted at Tulum. The pools and beaches were fabulous. The staff was incredibly efficient and friendly. We...

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Helpful?
2Thank LizMontgomery5
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Liz: We take this opportunity to thank you for the review you have written for the benefit of the TripAdvisor community. There is immense pleasure of having a guest such as your self speak in such high regard for our Bahia Principe Riviera Maya. We thank you for your support and above all your recommendation that makes our team...

Regina, Canada
Reviewed 14 April 2014

I am a pretty easy going traveler. If you take a look at my other reviews you will see that I have been to a lot of places with many good things to say. This was my 6th time to Mexico. Unfortunately, there was some troubling events that occurred on this trip that makes me warn others about this resort....

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7Thank treetopshot999
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member: Thank you for taking the time to share your feedback on TripAdvisor of your stay with us. I would like to apologize for situation described referring the service, as a company we greatly value the feedback which we receive from our guests as we constantly strive to maintain consistently high standard of service. We will do our...

St Austell, United Kingdom
Reviewed 14 April 2014

Fantastic hotel we were a party of 16 as it was our wedding. The day was perfect and Jazmin our wedding coordinator was amazing and the day went without a hitch. Our wedding meal was superb and the added extra of being in our own Marque was beyond our expectations. It was the extra little touches like breakfast in bed...

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3Thank Chris P
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Chris: Thank you for choosing the Bahia Principe Riviera Maya Resort for celebrating your wedding. It is an honor to serve you during such a unique event and to know that we have made your stay a memorable experience. Jazmin and her team are very important assets to our staff. Making our guests feel pampered and forgetting their everyday...

Ottawa, Canada
Reviewed 13 April 2014

We just returned today from the GBP Tulum, beautiful place, great staff that work their butts off, so those that have difficulty in saying thank you, merci or gracias to these people should be a shame, we saw lots :( We stayed at the diamond section and unhonestly not much of a difference except for being less busy. I'm not...

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4Thank Offwego180
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Thank you for choosing Bahia Principe Riviera Maya Resort for your vacation, that means a lot to us. We are happy to see that there are elements of the hotel that you quite enjoyed, however we are very concerned to read that your experience with us did not live up to our usual level of service. We have already...

Ottawa, Ontario, Canada
Reviewed 13 April 2014

What a wonderfully designed set of 'casitas' with lush gardens and walkways. The layout and range of services suits singles (like me, a woman in my 60s), couples and families - of all ages. Many staff, all professional and welcoming. Many areas to sit and read, watch, swim, walk - have a great massage. Quiet areas or entertainment areas there...

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1Thank dennise_11
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Denisse: Thank you very much for your review on your recent trip to our hotel. At the Bahia Principe Riviera Maya Resort we take pride in offering our guests comfortable accommodations. Your review is motivating as it reflects that we continuously exceed our guest’s high expectations. All of our associates are appreciative when they receive complimentary comments like yours,...

London, United Kingdom
Reviewed 13 April 2014 via mobile

I couldn't recommend this hotel enough! Everything about it is 5 star, many people we had meet had been several times it is that good! The staff are helpful and so polite, the beach is stunning and the food is extraordinary. Help to go in attractions outside he resort is also very helpful! Although you can snorkel and see a...

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5Thank CloCussans
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member: It sounds great that you had enjoyed yourselves during your visit to Bahia Principe Riviera Maya Resort and that you had left behind for a while the bustle of everyday life. Thank you for the time you took to add your opinion at this website and for staying with us and we look forward to be able...

Canada
Reviewed 13 April 2014

Seven great days !! As everyone mentions this is a large resort, which I personally don't mind. I like the variety and many options available. Unlike some of the other large resorts, this one is stretched along the beach, so all rooms are very close to beach, many with a sea view, close to the lobby, restaurants and pools. We...

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5Thank dar485
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Dar: Thank you for your kind review which you have shared with other travelers. We appreciate that you took the time to remember us and taking the time to write your impressions and suggestions, to improve the service we are offering. It is our priority to provide excellent customer service throughout the entire stay and be ensured we will...

Reviewed 13 April 2014 via mobile

Just returned, really no major complaints. Great food, amazing staff, very well maintained resort. Best all inclusive steak I've ever had was at the Brazilian a la carte. What you may want to consider if you are picky: -No true ocean front rooms -hard to get a beach/pool chair unless you are early or 'privilege club' -cement barriers in the...

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3Thank Ryanmeadows
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Ryan: First of all thank you very much for staying in the Grand Bahia Principe Tulum Resort and taking the time to write your impressions and suggestions. It is comments like yours who motivate our staff and service to improve everyday. We certainly however will be seeking for excellence and we are looking forward to welcoming you back here...

London, United Kingdom
Reviewed 12 April 2014

We spent two lovely weeks at Tulum. Beautiful hotel, amazing pools, fantastic food, excellent service, however the beach is just poor. Stones and some kind of barricades making the sea side really ugly. I was disappointed when I saw the beach for the first time. You can easily hurt yourself. There is actually just very small part of the beach...

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Helpful?
1Thank Peter M
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Peter: Thank you for your kind review which you have shared with other travelers. We appreciate that you took the time to remember us. The fact that we continue to receive positive reviews from our guests is proof of our commitment to consistent and quality service. As we love to receive the positive comments, we also are taking notes...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Crta Chetumal - Cancun km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: €165 - €399 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Tulum 3.5*
Number of rooms: 960
Reservation Options:
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Riviera Maya, Mexico - Akumal
Hotel Style:
#6 Family Hotel in Akumal
#6 Top resorts Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
#7 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Tulum staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms toward the beach around building 24 have a sewer smell issue. Mid range to close to lobby is preferrable.”
 of 5 bubbles Imready4avacation, 25 Feb 2017 | Read review
“Try to get a room closest to where you will be spending most of your time.”
 of 5 bubbles jeremymV8195HM, 23 Feb 2017 | Read review
“Choose your villa carefully!”
 of 5 bubbles zbethnj, 23 Feb 2017 | Read review
“They moved us to a top floor with ocean view and was perfect. pool bars 100 feet away lol”
 of 5 bubbles cpalson, 22 Feb 2017 | Read review
“The property is huge, so pick the area of the resort you'll use most and get a room there. Reception will probably be uncooperative.”
 of 5 bubbles ClancyCat202, 21 Feb 2017 | Read review
5 of 5