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Grand Bahia Principe Tulum

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Traveller (15115)
Pool & Beach (3651)
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Overview
  • Excellent58%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“don pablo”(953 reviews)
“diamond club”(178 reviews)
“hacienda section”(208 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Offers from Grand Bahia Principe Tulum
Special Offer: SAMANA, YOUR PARADISE
Offers from Grand Bahia Principe Tulum
Special Offer: SAMANA, YOUR PARADISE
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Reviews (13,346)
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8,729 results
Traveller rating
4,818
2,353
964
362
232
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4,818
2,353
964
362
232
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All reviewsdon pablodiamond clubhacienda sectiontequila restaurantsnack bara la carte restaurantsthomas cookfishgbp tulumbahia principe tulumtulum ruinsmain buffetdolphin poolbreakfast and lunchshow tablemain poolsmaller pool
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11 - 15 of 8,729 reviews
Reviewed 1 week ago via mobile

My family and friend had a good time at the Bahia Principe Tulum, the facilities are well maintained and there are many people trying to make you feel welcomed, bring watershoes as the beach is very rocky and full of seaweed, we were told that...More

4  Thank Alejandra S
Management response:Responded 6 days ago

Dear Guest: First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. It is a pleasure to...More

Reviewed 1 week ago via mobile

My family, which was a group of 15, stayed here from April 4th-11th. When we got there, the check-in process went relatively smoothly. The villa I stayed in was villa 9. I would say the room we stayed in was better than the average hotel...More

4  Thank Noah S
Management response:Responded 6 days ago

Dear Guest: First of all thank you for visiting our hotel and for sharing your point of view. It is rewarding for us to know what you spent a wonderful days of holidays in the resort. We would like to express our appreciation for your...More

Reviewed 1 week ago

Check-in: Unfortnately, the main lobby is under construction and will be for some time. This means that the check in process occurs at small desks to the side of the bar, and the process was lengthier than expected. They needed all of our individual passport...More

4  Thank sshelt0n
Management response:Responded 1 week ago

Dear Guest : It is with great pleasure that we were reading your valuable review about your stay at our hotel. It is a pleasure to know that you enjoyed your holidays, In reference to the lobby building maintenace, we would like to inform you...More

Reviewed 1 week ago

While I was away an housekeeping person opened my safe and stole 2500 euros. The same evening, before I left my room to go to dinner I opened the safe to take some money in case I wanted to buy something at the haciendas. Once...More

4  Thank Mariano N
Management response:Responded 6 days ago

Dear Guest: First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. Regarding the situation described, we...More

Reviewed 1 week ago

This was my 4th visit to this resort and it did not disappoint. I visited with my family and stayed for 2 weeks. The whole resort is beautiful and there is a lovely, calm and laid-back atmosphere from the moment you arrive. The staff go...More

9  Thank PinkPrincess161
Management response:Responded 1 week ago

Dear Guest; We would like to express our gratitude for choosing our hotel once again for your vacations. It is an honor for us to host you for one more time and to know that you feel at home here. Our aim is to get...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Beachfront
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Room Service
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Concierge
Multilingual Staff
Babysitting
Room Service
Airport Transportation
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Spa
Casino and Gambling
Hot Tub
Golf course
Outdoor pool
Details
Price range
US$155 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Akumal
#4 Family Hotel in Akumal
#7 Romantic Hotel in Akumal
#7 Top resorts Hotel in Akumal
#11 Spa Hotel in Akumal
#12 On the Beach Hotel in Akumal
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$155 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Akumal
#4 Family Hotel in Akumal
#7 Romantic Hotel in Akumal
#7 Top resorts Hotel in Akumal
#11 Spa Hotel in Akumal
#12 On the Beach Hotel in Akumal
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (15115)
Pool & Beach (3651)
Room & Suite (1590)
Dining (1094)
Family and Play Areas (139)
Business Centre & Event Rooms (82)
Amenities (73)
Questions & Answers
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Samantha P
23 April 2018|
Answer
Response from funinthesun | Reviewed this property |
You can use beach but not chairs or their bar ..
0
Votes
mnathan00
22 April 2018|
AnswerShow all 4 answers
Response from Steve C | Reviewed this property |
Hi the complex is quite big so to get to the middle of everything is quite difficult. I stayed in 2003 which is near to the beach about a 5 minute walk. The main pool from here is about a 10 minute walk I think the Akumal... More
0
Votes
Shelleykm2016
20 April 2018|
AnswerShow all 2 answers
Response from Greg M | Reviewed this property |
we were in 1400 block stayed there 5 years ago as well and liked it, close to quiet pool,24 hour snack bar great to get morning coffee, and off to the right is a smaller breakfast buffet which in the evening is a ala... More
0
Votes
Room Tips
"We were in Villa 39 which is close to a quieter pool and the beach. Still not a far walk from the main pool..."
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"Property is quiet our room was the back row of villas backing onto the jungle no ocean view though."
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"Pick a differnt hotel. They are all NOISY. Walls are paper think. Floors go clunk. And you will hear that..."
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"Don’t get sucked into taking an upgraded room they are all the same (with the exception that some suckers..."
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