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Grand Bahia Principe Tulum

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#8 of 23 Hotels in Akumal
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Bahia Principe Tulum
Grand Bahia Principe Tulum
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11,679 Reviews from our TripAdvisor Community

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Showing 7,758: English reviews
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Reviewed 2 days ago NEW

We have been to the Mayan Riviera many times, this was our first time to this resort. We went with a large group of us so we booked as a group with Air Canada. I was with my wife and 2 sons ages 6 and 8. Rooms: we were in building 46 room 4016. Rooms are super dated! Not that...

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Helpful?
1Thank Jeremy M
Norristown, Pennsylvania
Reviewed 2 days ago NEW

We just returned from a wonderful 4 night stay. We had read the reviews, and my husband couldnt' believe how many complaints there were. Service was friendly, check in was easy. Food, bars, bathrooms seemed to be everywhere we looked. We stayed in Villa 21, a very easy walk to tram stop, La Gran Tortuga, the small pool, dolphin area,...

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3Thank zbethnj
Crowsnest Pass Alberta
Reviewed 3 days ago NEW

The room, the view, the staff, the incredible beaches,the fabulous service made for the very best vacation we'd ever had. The only complaint was the seal on the shower door made the water leak all over the floor & they didn't seem to care. Or maybe there was a language barrier? not sure. Didn't in any way mar our sincere...

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1Thank Laura J
Reviewed 3 days ago NEW

The resort is massive, probably the biggest resort I will ever experience in my life. I really enjoyed the walking and shuttle service. For the most part everything was great. Some negatives was there is just too many people and understaffed. The food overall was just ok. The Italian restaurant Portofino was by far the worst Italian restaurant I've ever...

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1Thank Stefan L
Reviewed 3 days ago NEW

This was our 15 year going to Tulum two reeks each year. It is the best. We know many of the staff and are treated like family, their great. We had special treatment from Samantha Ceballos Guest Service Manager, can not say enough about her. IF you are looking for a GREAT vacation go to Grand Bahia Principe Tulum. The...

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2Thank James P
Dryden, Ontario
Reviewed 3 days ago NEW

we went there last year and had a blast , found the staff and guests always in a great fun mood ! food was ok and location was nice , we said we were going back there this year but stayed in playa , but we will go back one year.

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Thank cpalson
Reviewed 4 days ago NEW

The hotel is amazing. Very clean, very quiet. The room is nice, the bed very confortable. 5 stars. We lost time to find a table, for dinner, lunch and supper. Very slow service. A lady got mad on me because I asked for 2 napkins...they speak only spanish. 3 stars food and restaurant. Entertainment ZERO. The shows are below any...

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1Thank Mihela M
Saint Louis, Missouri
Reviewed 4 days ago NEW

Have been to Mexico 50+ times over the past 30 years so know a great resort from a poor resort. Grand Bahia Principe is a HUGE, inefficiently run resort. Rooms aren't available until 3:00 pm on day of check-in which is understandable. But, it's a real hassle since the resort doesn't have a secure room or claim check system for...

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1Thank ClancyCat202
Reviewed 4 days ago NEW

Having stayed their for 11 days recently has convinced us that they do not care about their guests. Small gripes include: 1) Rock hard bed and pillows. 2) Dead animals that staff refuse to remove so they just stink up the area. 3) Beach not very nice. BIG ISSUES: 1) Rental car representative was initially let onto the resort property...

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1Thank Caleb C
Ontario
Reviewed 4 days ago NEW

Just got back from a week at Grand Bahia Principe Tulum and we had a great time. The weather was awesome, not once did we get rained on. We travelled with Air Canada Vacations and that too worked very well; some good perks at the resort with Air Canada (free bus trip to Playa del Carmen). Getting out of the...

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4Thank shadow0966

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Crta Chetumal - Cancun km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: €166 - €396 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Tulum 3.5*
Number of rooms: 960
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Riviera Maya, Mexico - Akumal
Hotel Style:
#6 Family Hotel in Akumal
#6 Top resorts Hotel in Akumal
#7 Romantic Hotel in Akumal
#7 Spa Hotel in Akumal
#7 On the Beach Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Tulum staff and other travellers.
1,954 questions
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Questions? Get answers from Grand Bahia Principe Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room closest to where you will be spending most of your time.”
 of 5 bubbles jeremymV8195HM, 23 Feb 2017 | Read review
“Choose your villa carefully!”
 of 5 bubbles zbethnj, 23 Feb 2017 | Read review
“They moved us to a top floor with ocean view and was perfect. pool bars 100 feet away lol”
 of 5 bubbles cpalson, 22 Feb 2017 | Read review
“The property is huge, so pick the area of the resort you'll use most and get a room there. Reception will probably be uncooperative.”
 of 5 bubbles ClancyCat202, 21 Feb 2017 | Read review
“Ask for a room close to the main buildings or you will be walking a lot; away from backing snack bar”
 of 5 bubbles krystalnameth, 20 Feb 2017 | Read review
5 of 5