We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Oasis Tulum

Overview
Carret. Chetumal - Pto. Juarez Km 252, Akumal 77776 Mexico See on map
AMENITIES
Wifi
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Airport Transportation
3.5 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Reviews (2,658)
Filter reviews
1,383 results
Traveller rating
463
418
219
122
161
Traveller type
Time of year
LanguageEnglish
More languages
463
418
219
122
161
Show reviews that mention
All reviews calm resort dos lunas smart car piano bar white box jean paul noeli gomez maki ocean front fish garden view sushi bar free snorkeling infinity pool taco swim up bar ceviche
FilterEnglish
Updating list...
1 - 5 of 1,383 reviews
Reviewed 2 days ago

So I was very worried about coming here based upon the reviews and went as far as contacting BA to see about moving/cancelling. They informed me having spoken to the hotel there was nothing to fear and all restaurants would be open. So, on arrival...More

Date of stay: December 2018
Thank Olive P
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded yesterday

Dear Guest, Thank you very much for your feedback and positive comments, we are pleased to know that you have spent a good stay at our hotel and that both our service and the facilities have met your expectations, we will also share your feedback...More

Reviewed 1 week ago via mobile

Lovely holiday rooms excellent facilities excellent food great overall a brilliant place would recommend weather great no mosquitoes housekeeping very good 1st time in Mexico would definitely return at a later dateMore

Date of stay: November 2018
Thank lynneoxford
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 6 days ago

Dear Lynne, We appreciate so much each word you have shared with us, we are so thrilled your first time in Mexico was with us and that everything turns out to be positive. Hopefully you can give us another opportunity in the future to welcomen...More

Reviewed 1 week ago

Stayed at this hotel for a friend's wedding. We arrived on a Friday at 2:30pm and were given room 4221 after a little wait, because they told us check-in was at 3pm. As soon as we entered the room we noticed that our request at...More

Date of stay: November 2018
2  Thank henryc450
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 1 week ago

Dear Henryc, Thank you for sharing your comments with us regarding your stay at our resort, is very helpful when our guest share their thoughts with us because that is how we can truly improve. We offer our sincere apologies that your time spent with...More

Reviewed 1 week ago via mobile

Hotel was good clean rooms and good food! Good drinks! The DJ at the bar is amazing akeru DJ Ivan! I had requested some songs he didn’t have one night and the next night he made sure to have what I wanted. Great set of...More

Date of stay: December 2018
Thank Tamara W
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 1 week ago

Dear Tamara, Thank you so much for sharing your thoughts, is great to see that you had a really good time staying with us and that you really enjoyed entertainment, your room, food, and drinks, also we want to let you know that we will...More

Reviewed 2 weeks ago

After reading some reviews, I was quite wary of our upcoming stay. Here are my take away points: 1. Check-in takes a while 2. Don't expect to get into the "fancy" restaurants without waiting at least an hour and once you do get in, service...More

Date of stay: January 2018
Thank Tess G
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 2 weeks ago

Dear Tess, Thank you so much for taking the time to share your opinion with us, it makes us very happy to know that you have spent good times in our complex, despite the minor issues you comment, we will make sure our managers know...More

View more reviews
About
Description
A luxurious vacation that is delightfully down to earth: Grand Oasis Tulum is the place to go for a unique experience. This is "The Calm Resort," a haven of tranquility far away from the hustle and bustle of More the city where our guests can discover the wonders that nature has to offer. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Beachfront
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Spa
Free High Speed Internet (WiFi)
Hotel Style
Family
,
Top resorts Hotels
,
Romantic
,
On the Beach
Room types
Suites
Hotel class
Hotel Style
Family
,
Top resorts Hotels
,
Romantic
,
On the Beach
Room types
Suites
Number of rooms
114
Price range
US$174 - US$410 (Based on Average Rates for a Standard Room)
Also Known As
Grand Oasis Tulum Riviera Maya, Mexico - Akumal
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Hotel class
Hotel Style
Family
,
Top resorts Hotels
,
Romantic
,
On the Beach
Room types
Suites
Number of rooms
114
Price range
US$174 - US$410 (Based on Average Rates for a Standard Room)
Also Known As
Grand Oasis Tulum Riviera Maya, Mexico - Akumal
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Photos
Traveller (2,818)
Pool & Beach (875)
Room & Suite (440)
Dining (409)
Amenities (154)
Family and Play Areas (42)
Business Centre & Event Rooms (4)
Nearby
Nearby HotelsSee all 24 nearby hotels
Oasis Tulum Lite
54 reviews
.49 km away
Grand Bahia Principe Tulum
14,126 reviews
.88 km away
Las Villas Akumal
389 reviews
1.43 km away
Luxury Bahia Principe Sian Ka'an
8,404 reviews
1.65 km away
Nearby RestaurantsSee all 39 nearby restaurants
Taverna Akumal
530 reviews
2.80 km away
La Palapa
103 reviews
4.12 km away
Turtle Bay Bakery & Cafe
1,840 reviews
2.80 km away
Loncheria Akumalito
229 reviews
2.73 km away
Nearby AttractionsSee all 52 nearby attractions
Akumal Beach
12,523 reviews
2.68 km away
Bejil-Ha Riviera Maya
171 reviews
4.11 km away
Cenote Santa Cruz
628 reviews
2.98 km away
The Jungle Place - Tours
954 reviews
5.43 km away
Questions & Answers
Ask a question
CherylD1510
6 December 2018|
AnswerShow all 2 answers
Response from OasisHotelResorts | Property representative |
Thank you for getting in contact with us. We don't provide this services, however, we can recommend the tour operator "Caribe Maya" because they provide this service. You can contact them by writing through his Facebook... More
0
Votes
Google Translation
Olive P
1 December 2018|
AnswerShow all 4 answers
Response from OasisHotelResorts | Property representative |
Dear Olive, Every day we put a lot of effort to make your vacation one of the best experiences, and we have a good variety of restaurants and drinks, that is why you shouldn't have any future problems, don't worry, we are... More
0
Votes
Google Translation
Pem9854
1 December 2018|
AnswerShow all 3 answers
Response from EssayRoss | Reviewed this property |
Totally agree. My shirts still smell even after we laundered them. I mean, it *is* the tropics so humidity is the name of the game. But it seems clear the skeleton staff are doing everything they can up against what seems... More
1
Vote
Room Tips
"Stay somewhere else if possible. If you have to stay in this hotel, make sure you will do so in Sian..."
henryc450
1 week ago
Read review
"Get a si’an kaan room with a private plunge pool! "
948mandif
3 weeks ago
Read review
"Book the Sian Kaan or the new rooms only!"
YYZpax
12 Nov 2018
Read review
"Choose another hotel"
alu747
23 Oct 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing