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Grand Palladium Kantenah Resort & Spa

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Traveller (7818)
Pool & Beach (2104)
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Overview
  • Excellent61%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“grand palladium”(567 reviews)
“ribs”(309 reviews)
“mayan suite”(212 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Offers from Grand Palladium Kantenah Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium Kantenah Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
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Reviews (6,107)
There are newer reviews for Grand Palladium Kantenah Resort & Spa
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3,213 results
Traveller rating
1,779
933
307
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77
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1,779
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307
117
77
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All reviewsgrand palladiumribsmayan suitebeach bara la carte restaurantsel doradofishthe salt water poolmain poolthe white sandscolonial lobbyoutdoor showerspa poolpunta emiliajunior suitewhite partymake reservations
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1,941 - 1,945 of 3,213 reviews
Reviewed 30 August 2012

Hughe roooms with jacuzzy, 2 TVs, free minibar and nice bed, make it easy to enjoy Food at buffets aren't spectacular; but some didhes are very good. speciality restaurants has better food. try to be there early. after 8pm you'd have to wait an hour...More

6  Thank MannyT
Response from ColonialKantenah, Gerente at Grand Palladium Kantenah Resort & SpaResponded 31 August 2012

Dear MannyT, Thank you for your time. All comments are very important for us.. With best regards, Banesa Burque Resident Manager

Reviewed 29 August 2012

Went to this hotel on 5th July 2012. I was a little worried before i went because of previous reviews. I can honestly say that i enjoyed it very much. The maids always ensured that we had clean towels and toiletries. The food wasn't brilliant...More

11  Thank lynette1954
Response from ColonialKantenah, Gerente at Grand Palladium Kantenah Resort & SpaResponded 30 August 2012

Dear lynette1954, Thank you for your good comments. Don't hesitate to contact with us if we can help you with anything. With best regards, Banesa Burque Resident Manager

Reviewed 27 August 2012

We visited Grand Palladium in Riviera Maya resort at the end of June this year (2012). I requested a building close enough to my other two friends families we were traveling with. They got standard room as there were a family of 4 each, while...More

6  Thank SGfromNJ
Response from ColonialKantenah, Gerente at Grand Palladium Kantenah Resort & SpaResponded 30 August 2012

Dear SGfromNJ, I would like to offer you our apologies for any incident that you have had during your vacation with us. I will take note about your comments and I will see this with our chef. Best regards, Banesa Burque Resident Manager

Reviewed 27 August 2012

The resort is huge but it is all walkable. Our room was large and very comfortable, the comp mini bar is re-filled daily, lovely towel art. The pools are constantly being cleaned and you could always find a sun bed. The bars were always busy...More

3  Thank gerberajo
Response from ColonialKantenah, Gerente at Grand Palladium Kantenah Resort & SpaResponded 30 August 2012

Thank you gerberajo for taking time to share with us your opinion about your vacation in Grand Palladium. Regards, Banesa Burque Resident Manager

Reviewed 25 August 2012

firstly this complex is large which is evident on other reviews but there is very easy paths to get around, shortcuts to take and the hotel buggys and trains which are constantly ferrying people around. even with a young child this was not an issue...More

4  Thank MummySW
Response from ColonialKantenah, Gerente at Grand Palladium Kantenah Resort & SpaResponded 30 August 2012

Dear MummySW, I appreciate your time and your comments. All comments are help for improve our service every day... Please, if we can help you with anything, don't hesitate to contact with us. With best regards, Banesa Burque Resident Manager

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Best Value Properties in Akumal, Mexico
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Free Parking
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$208 - US$536 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 Family Hotel in Akumal
#8 On the Beach Hotel in Akumal
#8 Spa Hotel in Akumal
#8 Luxury Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$208 - US$536 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 Family Hotel in Akumal
#8 On the Beach Hotel in Akumal
#8 Spa Hotel in Akumal
#8 Luxury Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (7818)
Pool & Beach (2104)
Room & Suite (904)
Dining (681)
Amenities (306)
Family and Play Areas (159)
Business Centre & Event Rooms (21)
Questions & Answers
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Latoyia M
25 April 2018|
AnswerShow all 5 answers
Response from travelchic77 | Reviewed this property |
We were there about 2 weeks ago and they closed around 6 pm
1
Vote
donna p
21 April 2018|
AnswerShow all 2 answers
Response from Sam E | Reviewed this property |
there are no elevators but there are ground floor rooms, we were in the Jr suite and there was a small fridge they kept stocked with water, juice and beer. There are shuttles you could take to get from your room to the lobby... More
1
Vote
Anne M
16 April 2018|
AnswerShow all 4 answers
Response from Diana L | Reviewed this property |
There is a towel hut by the main pool. No cards required-- just ask for fresh towels.
0
Votes
Room Tips
"Mayan suite is adult only and close to beach “heaven”"
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"Mayan suites are on the beach and suitable for couples. Jr suites are great for families."
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"Clean rooms, some restaurants have adult-only evenings, keep this in mind when travelling with kids"
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"rooms downstairs are more efficient"
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