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Grand Palladium Kantenah Resort and Spa

Bookit.comUS$257*
View Deal
#7 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
15/06/2017 16/06/2017
1 room 2 adults 0 children
US$409*
US$257*
Great Deal
US$300*
US$300*
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Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
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5,400 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Kantenah Resort and Spa
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Showing 2,951: English reviews
York, United Kingdom
Reviewed 10 November 2011

Stayed at the the Kantenah hotel form the 26/10/11 until 09/11/11. The hotel(s) are indeed set in some of the most delightful scenery you could imagine. Plenty of greenery, lots of "wild" animals and a lovely black and ginger cat that we adopted for the two weeks we were there. However the hotel had several issues that need resolving. Firstly,...

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Helpful?
4Thank paul h
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear paul h, I would like to give you our apologies for the inconvenience that you have had during your stay with us. I took note of all your comments and all were analyzed with our team. We respect your point of view about the situation of the plastic but we would like to comment that the hotel has a...

Chicago
Reviewed 10 November 2011

All of the positive things I read before going turned out true. Almost none of the negative things written did we encounter. I use Tripadvisor often, so feel I can pay back everyone else by providing input for this resort. I will be brief and try not to repeat other reviews. Keep in mind we went during Spring Break. Airport:...

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11Thank ChicagolandRoz88
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear ChicagolandRoz88, Thank you for taking time to give us your excellents comments about your vacation with us. I appreciate you time because all comments are a important help for us. Please, if you decide to visit us in the future, don't hesitate to contact with us. Best regards, Banesa Mª Burque Resident Manager

Vancouver, BC
Reviewed 9 November 2011

We stayed October 10 – 19, 2011. Second trip to the Grand Palladium Kantenah. We booked through an orbitz-like website, flew with US Airways YVR to CUN via PHX with no issues. **Note about those “alleged airport employees” in Cancun, as you are trying to exit the airport. If you have arranged your own transfer to the resort – don’t...

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2Thank MX_Regular_Vactioner
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear MX_Regular_Vactioner, Thank you for share with us your comments about your vacation for second time in Grand Palladium. I would like to give you our apologies for the incident with the keys and with the calls. I will check this with our Reception Manager. Please, if you decide to visit us again, don't hesitate to contact with us. Whit...

Grand Rapids, Michigan
Reviewed 9 November 2011

Just came back from a five night trip with women aged 45-65. Had a fabulous time. Food in the restaurants and buffets was delicious, plentiful and fresh. Alcoholic beverages were average, only two types of wine and only one or two types of beer. Several times we were served wine that had turned but we had no problem getting a...

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2Thank 924sandy
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear 924sandy, In behalf of Grand Palladium team, I woudl like to give you thank you for share with us your comments about you vacation with us. Sincerelly, Banesa Mª Burque Resident Manager

Kent
Reviewed 8 November 2011

if you are really thinking about going to Grand palladium resort in Rivera maya.. stop & just book it!! it was the best holiday we have EVER been on...my boyfriend and i stayed in Gran palladium Kantenah, but there's 4 hotels in the resort & you can use all the facilities. 9 amazing alacarte restaurants, that do not need morning...

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8Thank Bobbie S
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you Bobbie S for taking time for share with us and others readers your opinion about you holidays in Grand Palladium. We are glad to know that you and your boyfriend have had a nice experience with us. Best regards, Banesa Mª Burque Resident Manager

Trinidad
Reviewed 7 November 2011

We were extremely fortunate to have stayed here from October 23- October 30. On arrival, having arrived some hours before check in time, reception guided us to the courtesy changing rooms located in the lobby allowing us to slip into more comfy clothes. Our much anticipated vacation began! Check in was quick and painless. No travel club in sight! Map...

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3Thank Ackbar
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Ackbar, In behalf of Palladium team, I would like to give thank you for share with us your feedback about your vacation with us. For us, the comments from our guest are very important because this help us for improve our service every day. Thank you for your time. Cordially, Banesa Mª Burque Resident Manager

Naperville, Illinois
Reviewed 6 November 2011

I never had really strong motivation to have to return to a particular resort. But after my first experience here, I've kept my eyes open to specials to be able to return. Got a fantastic trip deal traveling at the end of October. Obviously, it's the end of Hurricane season, but that really does scare me too much. The return...

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9Thank Toastman
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you Toastman for taking time to give us your comments about your vacation with us. I will share with our staff your comments. These comments help them for improve their work day after day and it's motivation for them. Please, don't hesitate to contact with us if we can help you with anything. With best regards, Banesa Mª Burque...

West Milford
Reviewed 2 November 2011

My husband and I spent 8 days at the Grand Palladium Kantenah and loved it...We arrived Fri. Oct 21st to an awesome greeting the only thing is I had a terrible headache from the plane ride because I made mistake of looking at pictures(don't ever do this EVER...LOL)But after we ate I was fine..One thing I would make people aware...

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3Thank DHalaby73
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Dhalaby73, Thank you for your comments and for taking time to give us your feedback about you vacation with us. I really appreciate it because it's very important for us to know the opinion fo the guest that have visited our resort. With best regards, Banesa Mª Burque Resident Manager

London, United Kingdom
Reviewed 2 November 2011

Having read nearly all the reviews of this hotel my partner and I left for our holidays expecting the trip of a life time but were let down in such a major way. While the setting is amazing and most of the staff are friendly the ones that weren't were so rude that it negated most of the positives. Issues...

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Helpful?
5Thank David B
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear David B, I would like to offer you our apologies for the inconveniences that you had have during your vacation with us. In Palladium, always we are trying to be professional and improve our services and of course, quality and prestige in everything that involves services of a five star hotel. We would like to thank them for give...

Kent Uk
Reviewed 1 November 2011

We have just returned this weekend from a two week stay at this resort. We travelled as a family of four with two teenage sons. Had a brilliant time even with Hurrican Rina making herself known at the end of our break. As stated so many times before this hotel is amazing, its grounds are kept so well by the...

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7Thank ReedsKentUK
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you ReedskentUK for taking time to give us your comments about your holidays with us. I am glad to know that you had have a great moments in Grand Palladium. Fortunately, the tropical storm has passed without damages... Thank you so much and if you decide to visit us in the future, please don't hesitate to contact with us....

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15/06/2017 16/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: €195 - €576 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
#7 Luxury Hotel in Akumal
#8 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“building 60 on the riviera side is very close to the beach and the main pool and the adult pool. excellent location!”
mmwilliams2017, 27 May 2017 | Read review
“I have always asked for a quite area and found the Kantenah fine.”
660Traveller, 27 May 2017 | Read review
“When you book, ask for an upper floor and in a building close to the main building where the restaurants are.”
johnpZ4121PI, 26 May 2017 | Read review
“The pull out sofa is small - only for children or short adults! Request a room on the 2nd or 3rd floor to avoid ants & other critters.”
Caetano, 25 May 2017 | Read review
“Mayan Suite”
juliathrash, 15 May 2017 | Read review
5 of 5
Bookit.com
US$257* /night
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TravelocityUS$300
Hotels.comUS$300
PricelineUS$409
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Prices are for 1 room, 2 adults
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