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Grand Palladium Kantenah Resort & Spa

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Traveller (7812)
Pool & Beach (2103)
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Overview
  • Excellent61%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“grand palladium”(567 reviews)
“ribs”(309 reviews)
“mayan suite”(212 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Grand Palladium Kantenah Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium Kantenah Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
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Reviews (6,102)
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3,212 results
Traveller rating
1,778
933
307
117
77
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1,778
933
307
117
77
Show reviews that mention
All reviewsgrand palladiumribsmayan suitebeach bara la carte restaurantsel doradofishthe salt water poolmain poolthe white sandscolonial lobbyoutdoor showerspa poolpunta emiliajunior suitewhite partymake reservations
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1 - 5 of 3,212 reviews
Reviewed today via mobile

We were booked into the Kantenah, but the moved our large group to the colonial, we found out at check in. They assured us it was the same. We stayed at the White Sands in 2006 and for entertainment value the colonial or Kantenah are...More

Thank Micker66
Hotel's Favourite
Reviewed 4 March 2018

We visited this resort as 2nd week after the Azul Sensatori. The sprawling grounds of the 3 resorts that it includes are really beautiful. It was really nice to access so many different restaurants. It's large, but there are so many great little trains and...More

6  Thank Joanne C
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 5 March 2018

Dear JLCFamily, Thank you for visiting our Grand Palladium Kantenah Resort & Spa, during your holidays in the Riviera Maya. It is very comforting to know that you were pleased with our many restaurants, the practicality to move around our beautiful facilities with our internal...More

Reviewed 6 days ago

We are heading back for our third visit. I have been to Mexico over 20 times and yes have stayed at more expensive resorts. But the staff and Gabby in customer relations is a big reason why l come back. I honestly have never had...More

1  Thank Sushiandkato
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 5 days ago

Dear Sushiandkato, Thank you for believing and trusting our Palladium family, it will always be a pleasure to be part of your wonderful vacation memories. The most impressive feedback that we can receive, is towards our staff and we are thrilled to know that they...More

Reviewed 1 week ago via mobile

My husband and I stayed here for a mini vacation in the first week of April. We had a very nice stay. Here are the pro's and con's per our experience. Pro's: Genuinely friendly and helpful staff. Family friendly with a kiddy pool area and...More

Thank TexasTraveler061
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 5 days ago

Dear TexasTraveler061, It has been an honor to know the pleasant vacation experience you enjoyed at our Grand Palladium Kantenah; where we had the opportunity to indulge with our excellent services in our beautiful facilities. We take into consideration your observations in order to continue...More

A TripAdvisor Member
42
Reviewed 1 week ago via mobile

Fabulous resort, lots to do, about an hour in a cab from cancun airport. Some points to note- Nowhere is on resort is that far away due to network of walking paths and there are little free taxi/bus things. The Japanese restaurant is fantastic! Punta...More

1  Thank A TripAdvisor Member
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 1 week ago

Dear Guest, Thank you so much for sharing your lovely experience at the Grand Palladium Kantenah. On behalf of all the team, we would like to thank you for your encouraging comment on the delicious food you enjoyed at our Japanese restaurant “Sumptuori”, our beautiful...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Free Parking
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$211 - US$518 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 Family Hotel in Akumal
#8 Spa Hotel in Akumal
#8 Luxury Hotel in Akumal
#8 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$211 - US$518 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 Family Hotel in Akumal
#8 Spa Hotel in Akumal
#8 Luxury Hotel in Akumal
#8 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (7812)
Pool & Beach (2103)
Room & Suite (903)
Dining (681)
Amenities (306)
Family and Play Areas (159)
Business Centre & Event Rooms (21)
Questions & Answers
Ask a question
Anne M
16 April 2018|
AnswerShow all 4 answers
Response from Diana L | Reviewed this property |
There is a towel hut by the main pool. No cards required-- just ask for fresh towels.
0
Votes
Ansugib
15 April 2018|
AnswerShow all 3 answers
Response from travelchic77 | Reviewed this property |
The plugs at the resort are the same as US and Canada - so you will need an adapter that will fit those kind of plugs.
2
Votes
Room Tips
"Mayan suite is adult only and close to beach “heaven”"
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"Mayan suites are on the beach and suitable for couples. Jr suites are great for families."
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"Clean rooms, some restaurants have adult-only evenings, keep this in mind when travelling with kids"
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"rooms downstairs are more efficient"
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