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3/9/2017 4/9/2017
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    Grand Palladium Kantenah Resort & Spa

    Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
    Hotel website
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    Best prices for your stay
    3/9/2017 4/9/2017
    US$382
    US$237
    SAVE US$145
    US$382
    US$237
    SAVE US$145
    US$382
    US$237
    SAVE US$145
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    Overview
    • Excellent61%
    • Very good27%
    • Average8%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “grand palladium” (542 reviews)
    “ribs” (295 reviews)
    “mayan suite” (205 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Grand Palladium Kantenah Resort & Spa
    Special Offer: EXTRA SAVING:10%OFF!
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,607)
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    1 - 5 of 3,016 reviews

    Reviewed yesterday

    In May 2017 we stayed at the Grand Palladium Kantenah Resort & Spa. My lady friend had a bad cold and decided to visit the medical center to try and get some medicine. The person in the center (don't know what her credentials were) decided...More

    Thank Richard R
    Reviewed 3 days ago

    We enjoyed our stay at Grand Palladium. The resort is absolutely huge; be prepared to do a lot of walking! We had a standard, jungle view room and it was just okay, but housekeeping maintained it really well while we were there. There were too...More

    Thank Jeannie D
    Response from Alejandro M, Gerente at Grand Palladium Kantenah Resort & SpaResponded yesterday

    Dear Jeannie, All of our guests’ comments are appreciated, as we are always researching areas to improve upon in order to provide out guests with the quality vacation experience. Our goal is to exceed your expectations and we hope that you will visit us again...More

    Reviewed 4 days ago

    In a word excellent. Hospitality and service second to none. Exceptional cleanliness. Food choices incredible with a vast array of restaurants. Very child friendly and with excellent kids menus. Beaches and pools to die for.

    Thank Ivan I
    Response from Alejandro M, Gerente at Grand Palladium Kantenah Resort & SpaResponded 3 days ago

    Dear Ivan, We are delighted to note that you had a pleasant experience on our lovely resort, we look forward to seeing you and your family again very soon.  Sincerely, Paula Montoto Customer Service Manager

    Reviewed 1 week ago

    This was my first stay at the Grand Palladium Kantenah Resort and I was extremely happy and impressed with the accommodations, the food, and especially the staff! My family and I were traveling with a group of over 20, and the hotel staff did a...More

    Thank Tali A
    Response from Alejandro M, Gerente at Grand Palladium Kantenah Resort & SpaResponded 6 days ago

    Dear Tali, Thank you for taking time to give us your feedback about your last holidays in the Grand Palladium Resort & Spa. We want to express our gratitude for your amazing words towards our staff, as you well say them truly have contributed to...More

    Reviewed 1 week ago

    My husband and I had an Ambassador suite. Wonderful space..Paul from members lounge went above and beyond to make us happy.Liliana was very helpful. Anselmo and Jesus/ room service were great, Marya & Lucy White Sands bar were great. Jose from housekeeping kept our room...More

    Thank Leslee S
    Response from Alejandro M, Gerente at Grand Palladium Kantenah Resort & SpaResponded 6 days ago

    Dear Leslee, WOW, thank you for all the staff named in your review, it is an honor for us have them as a part of our family, and of course, as we have your family as part too. thank you for your confident and trust...More

    Barcelo Maya Colonial
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    5,239 reviews
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$208 - US$475 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Akumal
    • #3 Top resorts Hotel in Akumal
    • #5 On the Beach Hotel in Akumal
    • #5 Romantic Hotel in Akumal
    • #6 Luxury Hotel in Akumal
    • #6 Spa Hotel in Akumal
    • #8 Family Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 422
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, BookIt.com, Expedia, Booking.com, Hotels.com, Travelocity, Evoline ltd, Cancelon, Hotwire, TripOnline SA, getaroom.com and HotelsforEveryone so you can book your Grand Palladium Kantenah Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • Kantenah Palladium Grand ,
    • Grand Palladium Kantenah Hotel ,
    • Palladium Mexico ,
    • Palladium Grand Resort ,
    • Hotel Grand Palladium Kantenah ,
    • Palladium Kantenah ,
    • Grand Maya Palladium Riviera ,
    • Grand Palladium Kantenah Resort Spa ,
    • g Palladium Kantenah ,
    • Grand Palladium Mayan
    Add Photo Photos
    Traveller (6889)
    Pool & Beach (1910)
    Room & Suite (761)
    Dining (637)
    Hotel & Grounds (3964)
    Family and Play Areas (113)
    Bathroom (74)
    Business Centre & Event Rooms (19)
    Nearby
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    7.30 km away
     
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    5,239 reviews
    .48 km away
     
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    10.01 km away
     
    Grand Sirenis Riviera Maya Resort & Spa
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    1.47 km away
     
    Nearby Restaurants
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    5.23 km away
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    Royal Grill
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    5.05 km away
    Turtle Bay Bakery & Cafe
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    5.39 km away
    Nearby Attractions
    Bahia Divers
    245 reviews
    5.22 km away
    Akumal Beach
    11,034 reviews
    5.50 km away
    Cenote Santa Cruz
    552 reviews
    5.63 km away
    Xpu-ha Beach
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    4.65 km away
    Ask a question
    Questions & Answers
    Melissa P
    20 August 2017|
    Answer
    Response from annoncapecod |
    Suggest you email Aqua Excursions through their website. They are a separate company with a dive shop on the Palladium beach. They are very responsive.
    0
    Votes
    Vicky H
    20 August 2017|
    AnswerShow all 2 answers
    Response from annoncapecod |
    Tipping is optional. I don't know where you're from. If you're from US bring a bunch of one dollar bills or order some pesos for better value. If you're from elsewhere bring pesos. I tip the housekeeper $3 daily or 50... More
    0
    Votes
    Elder D
    19 August 2017|
    AnswerShow all 2 answers
    Response from khandybryant | Reviewed this property |
    We were there mid June and it was open. I also saw a video someone posted this week on Facebook and they were in the salt water pool. So I would like to say yes it will be open but you can always confirm with the resort.
    1
    Vote
    Room Tips
    "Ask to be near lobbies if you don't want to rely on complimentary buggies"
    Read review
    "Ask for first floor if you have any issues. No elevators. This resort was built in a jungle. There are..."
    Read review
    "Our room was on the main floor which I liked"
    Read review
    "JUNIOR SUITES are close to the beach"
    Read review
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