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27/8/2017 28/8/2017
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    Grand Palladium Colonial Resort & Spa

    Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
    Hotel website
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    Best prices for your stay
    27/8/2017 28/8/2017
    US$382
    US$237
    SAVE US$145
    US$382
    US$237
    Traveller (6675)
    Pool & Beach (1742)
    Room & Suite (937)
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    Overview
    • Excellent61%
    • Very good25%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “grand palladium” (693 reviews)
    “ribs” (380 reviews)
    “the white sands” (336 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Grand Palladium Colonial Resort & Spa
    Special Offer: EXTRA SAVING:10%OFF!
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    Barcelo Maya Colonial
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    Grand Palladium Kantenah Resort and Spa
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    Grand Sirenis Riviera Maya Resort & Spa
    11,524 reviews
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,237)
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    There are newer reviews for Grand Palladium Colonial Resort & Spa
    See the most recent reviews

    1,801 - 1,805 of 3,601 reviews

    Reviewed 14 October 2013

    The Gran Palladium Colonial is a world class resort with top notch accommodations, service, and ambience. A few of the many highlights include Zentropia spa, which offers an excellent gym, hot and cold pools, massage, and many other ways to sooth and pamper far beyond...More

    3  Thank sababennett
    Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 19 October 2013

    Dear sababennett, Thank you so much for your good comments and for your time. Best regards from the Riviera Maya. Banesa Burque Resident Manager

    Reviewed 14 October 2013 via mobile

    Please ignore any bad reviews as we personally couldn't fault this hotel. We've been going to the caribean for 10 years sometimes twice and stayed at the melia, gran bahia, iberostar etc but this was the best for adults and the first I would say...More

    5  Thank dazalix
    Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 15 October 2013

    Dear dazalix, I am glad to know that you have had a nice vacation with us. Thank you for your good comments and your time. Please, if we can help you with anything, don't hesitate to contact with us. Have a nice day!!! Banesa Burque...More

    Reviewed 12 October 2013 via mobile

    What a relaxing holiday this was. Excellent service, fantastic accomodation, room came with i pod dock and tv aswell as a mini bar replenished daily... nothing seemed to much trouble. Just one small point check in was a little slow as staff seemed to be...More

    4  Thank Neil T
    Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 13 October 2013

    Dear Neil T, Thank you for taking to share with us your comments. Have a nice day!! With best regards, Banesa Burque Resident Manager

    Reviewed 11 October 2013

    this hotel is not for family's with children and food is very terrible and service is terrible had a very bad experience what a wasteeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee of money drink was watered down and food not cooked properly

    5  Thank craphotels141
    Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 16 October 2013

    Dear craphotels141, Thank you for to contact with us and it's a shame to know that you have had a bad experience with us. In every moment we try to help to our guest during their stay. Best regards, Banesa Burque Resident Manager

    Reviewed 11 October 2013

    Just returned Oct 5/13 from a week at this resort. I have nothing bad to say about the entire week. Stayed in Villa 30 after being upgraded. Our Villa was a very short distance to Beach, Pool and Lobby.

    8  Thank cherylsmith_12
    Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 12 October 2013

    Dear cherylsmith_12, Thank you for your comments and for your time. Best regards from the Riviera Maya. Banesa Burque Resident Manager

    Barcelo Maya Colonial
    5,817 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    Grand Palladium Kantenah Resort and Spa
    5,599 reviews
    #6 of 23 hotels in Akumal
     
    Grand Sirenis Riviera Maya Resort & Spa
    11,524 reviews
    #14 of 23 hotels in Akumal
     
    Barcelo Maya Palace
    6,771 reviews
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$218 - US$522 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Akumal
    • #5 Top resorts Hotel in Akumal
    • #6 Romantic Hotel in Akumal
    • #7 On the Beach Hotel in Akumal
    • #8 Luxury Hotel in Akumal
    • #9 Family Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 414
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Orbitz, Expedia, Hotels.com, Travelocity, Cancelon, Hotwire, HotelQuickly, TripOnline SA and getaroom.com so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • Grand Palladium Colonial Hotel ,
    • Hotel Grand Palladium Colonial ,
    • Grand Palladium Mexico ,
    • Palladium Colonial Resort ,
    • Grand Palladium Spa ,
    • Grand Palladium Colonial Resort & Spa Riviera Maya, Mexico - Akumal
    Add Photo Photos
    Traveller (6675)
    Pool & Beach (1742)
    Room & Suite (937)
    Dining (718)
    Hotel & Grounds (3818)
    Family and Play Areas (139)
    Bathroom (101)
    Business Centre & Event Rooms (18)
    Nearby
    Barcelo Maya Palace
    6,771 reviews
    7.12 km away
     
    Barcelo Maya Colonial
    5,817 reviews
    7.16 km away
     
    Grand Palladium Kantenah Resort and Spa
    5,599 reviews
    .48 km away
     
    Grand Sirenis Riviera Maya Resort & Spa
    11,524 reviews
    1.64 km away
     
    Nearby Restaurants
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    Turtle Bay Bakery & Cafe
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    5.59 km away
    Nearby Attractions
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    5.04 km away
    Akumal Beach
    11,025 reviews
    5.71 km away
    Cenote Santa Cruz
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    5.75 km away
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    4.52 km away
    Ask a question
    Questions & Answers
    Tina0612
    18 August 2017|
    Answer
    Response from annoncapecod |
    Soda, (Pepsi), orange soda, water, beer. It should be re-filled once daily. If you need anything like more water or Pepsi lite leave a note in the fridge with a small tip.
    0
    Votes
    connietivnan
    14 August 2017|
    AnswerShow all 6 answers
    Response from YvonneAlanH | Reviewed this property |
    Hi we had a couple of queries to ask about and we contacted Paula Montoto (Palladium Customer Services Manager) who did reply to us after a few days, I have an email address but am unable to send you email address as am... More
    1
    Vote
    Tina0612
    13 August 2017|
    AnswerShow all 4 answers
    Response from Corrie B | Reviewed this property |
    I would recommend pesos. When using USD the local people have to exchange them for pesos and lose several percent in the exchange. When purchasing excursions, we always have used our credit card and have never had an issue... More
    0
    Votes
    Room Tips
    "we had no issues with noise, try to pick villa near lobby...we were in #2."
    Read review
    "Ask for a top floor room in one of the villas in the 'colonial' part of the hotel complex, to..."
    Read review
    "Make sure you figure out the best routes around the hotel. It's a huge complex and getting from one place..."
    Read review
    "Colonial is very central to resort and makes getting about a bit easier"
    Read review
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