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    Grand Palladium Colonial Resort & Spa

    Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$371
          Traveller (6566)
          Pool & Beach (1723)
          Room & Suite (934)
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          Overview
          • Excellent61%
          • Very good25%
          • Average9%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “grand palladium” (672 reviews)
          “ribs” (373 reviews)
          “the white sands” (327 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Grand Palladium Colonial Resort & Spa
          Special Offer: EXTRA SAVING:10%OFF!
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          5,452 reviews
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          Rooms
          2 Jul3 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (5,144)
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          1 - 5 of 5,144 reviews

          Reviewed yesterday via mobile

          What can I say but thank you so much Grand palladium for another fabulous holiday. This was our fifth time at the Grand Palladium and gets better every time we go back We Always said we would never go back to the same hotel but...More

          Thank Debbie T
          Reviewed 2 days ago

          Can't fault this resort. Staff very friendly can't do enough for you. Golf cart/trains to get you around as resort is very big with 4 hotels in situ within the grounds. You can walk along covered walkways and soon get to find short cuts. Rooms...More

          Thank Vanessa D
          Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded yesterday

          Dear Vanessa, Thank you for coming for your vacations with your friends and for sharing this enriching review. We feel honored to have made your stay so amazing, giving you the perfect combination between, quiet areas to relax, and fun entertaining days and nights, along...More

          Reviewed 3 days ago

          We returned to the Grand Palladium in March during Spring Break which may have impacted the level of service. Mostly everything was still good but there were a lot of new staff going through training who weren't prepared for the hordes. The one main disappointment...More

          1  Thank Jordan22UK
          Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded 2 days ago

          Dear Guest, Thank you for returning to our Grand Palladium Colonial and taking the time to share this comment. We are always committed to ensure that your high expectations for being a repeat guest are fulfilled, and feel glad to know that most aspects that...More

          Reviewed 4 days ago

          I went to Grand Palladium Colonial recently with some girlfriends. We have a friend who is a "travel club member so my experience will be a bit different than the average traveler's. (She gets many perks). The resort itself is about a 1.5 hour drive...More

          1  Thank Les68
          Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded 3 days ago

          Dear Guest, We are glad to know that you could visit us using the special benefits that come with your friend’s Travel Club membership and enjoy our beautiful paradise. Thank you for taking the time to send us this comment regarding your experience; you are...More

          Reviewed 4 days ago

          We recently stayed at this resort with our boys (age 9, 6, and 4). It was perfect for them! The Colonial resort was great because it was close to the kids slides and main pool and beach area. There are 5 kids slides that the...More

          1  Thank lg35
          Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded 3 days ago

          Dear Guest, Thank you for sharing your vacation experience with us and all the future travelers that are looking for the ideal family holiday destination. It is very gratifying to read the great time that your kids and you spent by the slides, doing the...More

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          About
          Awards & Recognition
          GreenLeadersSilver level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Free Parking
          • Beachfront
          • Bar/Lounge
          • Breakfast included
          • Room Service
          • Free Internet
          • Spa
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Breakfast included
          • Shuttle Bus Service
          • Room Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • US$208 - US$525 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Green Hotel in Akumal
          • #5 Top resorts Hotel in Akumal
          • #6 Romantic Hotel in Akumal
          • #7 On the Beach Hotel in Akumal
          • #8 Luxury Hotel in Akumal
          • #9 Family Hotel in Akumal
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 414
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Booking.com, Travelocity, Expedia, Hotwire, Orbitz, Hotels.com, TripOnline SA, Cancelon, Hotel.de, HotelQuickly, getaroom.com and Priceline so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Akumal
          • Also Known As
          • Grand Palladium Colonial Hotel ,
          • Hotel Grand Palladium Colonial ,
          • Grand Palladium Mexico ,
          • Palladium Colonial Resort ,
          • Grand Palladium Spa ,
          • Grand Palladium Colonial Resort & Spa Riviera Maya, Mexico - Akumal
          Add Photo Photos
          Traveller (6566)
          Pool & Beach (1723)
          Room & Suite (934)
          Dining (700)
          Hotel & Grounds (3749)
          Family and Play Areas (139)
          Bathroom (101)
          Business Centre & Event Rooms (18)
          Nearby
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          .48 km away
           
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          Nearby Restaurants
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          Turtle Bay Bakery & Cafe
          1,573 reviews
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          Nearby Attractions
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          239 reviews
          5.04 km away
          Cenote Santa Cruz
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          5.75 km away
          Xpu-ha Beach
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          Questions & AnswersAsk a question
          LeapOfF8th
          We are taking private transport from Cancun - is there a Mega or store that I might be able to find Schweppes tonic at on the way to the hotel? Silly question, but i am a die hard tonic snob.....
          21 June 2017|
          Answer Show all 2 answers
          Response from klmcgovern1 | Reviewed this property |
          Yes, your driver should stop at a local food mart. I think the hotel supplies tonic water as well but I am not positive.
          0
          Votes
          LeapOfF8th
          We are arriving next week and have a JR Suite booked at the Colonial. I have read that requesting a room (specifically, king bed) ahead of time via email is helpful. My question is would a ground level floor be better for visits from wildlife? Also, are their monkeys around? There were in Playa, but I haven't seen any posts about monkeys at this location.
          20 June 2017|
          Answer Show all 13 answers
          Response from evans7268 | Reviewed this property |
          No monkeys sorry wildlife walk around everywhere in the day
          2
          Votes
          SuzB013
          Does this hotel offer free WIFI ?
          19 June 2017|
          Answer Show all 7 answers
          Response from TravelQueenBeth | Reviewed this property |
          yes it does go to the lobby desk and they will set up your phone or tablet
          1
          Vote
          Room Tips
          "We stayed in Colonial block 6 quite central,10min walk to restaurants and also main pool and beach."
          Read review
          "Request a room that is close to the beach/pools; it reduces travel time to/from room."
          Read review
          "Ask for upgrade."
          Read review
          "Colonial or white sands are nearer the middle of everything. Villa 5 at colonial was perfect for couples"
          Read review
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