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Grand Palladium Colonial Resort & Spa

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Traveller (7310)
Pool & Beach (1865)
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Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“ribs”(411 reviews)
“the white sands”(368 reviews)
“adult pool”(276 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
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Reviews (5,763)
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3,882 results
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2,247
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2,247
988
364
162
121
Show reviews that mention
All reviewsribsthe white sandsadult poolthe salt water poola la carte restaurantsfishel doradosports barmayan suitemain pooltravel clubpunta emiliajunior suitewhite partysegway tourmare nostrumriviera lobby
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1 - 5 of 3,882 reviews
Reviewed yesterday via mobile

This is a little late in posting. We stayed here in April 2018. I'm not sure how many times we've visited a Palladium but I think it could of been our 16th or 17th visit. We holiday here at easter and the Grand Palladium lady...More

1  Thank Ruth T
Hotel's Favourite
Reviewed 4 weeks ago

Arrived to be greeted with a cold Cocktail. After 15 hours on the go it was appreciated! Our room was nice. Perfectly ample. Im not overly fussy with a super plush room as I dont spend an awful amount of time in it when on...More

2  Thank NW1011
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded 4 weeks ago

Dear Guest, Thank you for writing this wonderful comment, we truly appreciate your confidence when selecting our Hotel for your holidays. we are thrilled you enjoyed every aspect of your stay among us, from the moment you checked in, to when you enjoyed the comfort...More

Reviewed 3 days ago via mobile

It was in 2013 we were last here. We rarely return to the same place twice, but was so good we decided to revisit. We had 3 rooms between our party. Reception smooth with a welcome drink brought to us. Fast to rooms. Rooms a...More

Thank mark b
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded 2 days ago

Dear Mark, Thank you for deciding to make our Grand Palladium Colonial, your first choice for future visits to the Riviera Maya. We are very pleased to know that your second experience in our Hotel was so great and that you enjoyed the comfort of...More

Reviewed 3 days ago via mobile

We stayed at The Colonial for 6 nights. We enjoyed our stay very much. The staff met our every need with a smile on their faces. The beach was favorite place to be each day because it is close to all of the action, and...More

Thank Amy B
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded 3 days ago

Dear Amy, Thank you for sharing the great vacation that you enjoyed in our resort. Your comment will be very inspiring for the people that offer you so many smiles, attentive service and fun entertainment. You are very kind for describing the many aspect of...More

Reviewed 5 days ago

This was a good resort for travelling with a variety of age groups. We had ages 2-73 in the group; 6 kids and 7 adults.The grounds are fun with all of the animals. The kids really enjoyed that aspect as did the adults. The staff...More

Thank Jenny B
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded 3 days ago

Dear Jenny, Thank you so much for sharing your detailed review about your holidays in our paradise. It was a pleasure welcoming you and your beautiful family, and we are very grateful to know that you were satisfied with the facilities, services and entertainment for...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Breakfast included
Room Service
Free Internet
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$201 - US$465 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Family Hotel in Akumal
#7 On the Beach Hotel in Akumal
#8 Luxury Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$201 - US$465 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Family Hotel in Akumal
#7 On the Beach Hotel in Akumal
#8 Luxury Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (7310)
Pool & Beach (1865)
Room & Suite (1094)
Dining (769)
Amenities (342)
Family and Play Areas (151)
Business Centre & Event Rooms (19)
Questions & Answers
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TannedBodies
14 June 2018|
AnswerShow all 2 answers
Response from janddr | Reviewed this property |
Hi Annoncape Please could you send me the email for smile services also. We will be staying in October and it will be our 21st visit to palladium resorts. Thanks.
0
Votes
ljn89
12 June 2018|
AnswerShow all 3 answers
Response from cmr2pups | Reviewed this property |
We were there May 13-20th and the apps predicted thunderstorms everyday however we only had then the day we flew in on the dice tipi the Palladium and on that Wednesday. If you are checking the weather for Cancun keep in... More
0
Votes
ljn89
5 June 2018|
AnswerShow all 6 answers
Response from Geordie101 | Reviewed this property |
There's no limit to the number you can use you could use the a m&s cartes every night. We lived the fish restaurant on the beach but you need to book this also the steak house was lovely. We used pesos and dollars so... More
1
Vote
Room Tips
"The villas have 3 floors and we prefer the 2nd or 3rd floor"
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"Villas have three floors, no elevators"
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"upper floors seemed more private in the colonial section, check to see how para you are from the facilities..."
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"We got third floor. We were okay with it but if you have problems with steps may want to consider a lower..."
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