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Grand Palladium Colonial Resort & Spa

CancelonUS$236*
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#8 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$656*
US$236*
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US$257*
US$300*
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Grand Palladium Colonial Resort & Spa
Grand Palladium Colonial Resort & Spa
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5,083 Reviews from our TripAdvisor Community

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Kansas City, Missouri
Reviewed 2 days ago NEWvia mobile

The Grand Palladium was a fantastic spot for our family vacation. The huge resort offered us everything from sports and leisure to great dining options. All of the employees were extremely friendly and helpful. Make sure to do the tequila taste testing with Gabriel!

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1Thank jacksmith321
Reviewed 2 days ago NEWvia mobile

We stayed at the resort for 7 nights and absolutely loved it! There are things to do for anyone, from being lazy on the beach, drinking at the swim up bar, to participating at the activities, learning how to dance and attending themes discos. You will never stay hungry, as there is food for everyone. (You will be asked if...

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Helpful?
1Thank Oleg P
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Oleg P, It is a pleasure reading your review about your recent vacation with us at Grand Palladium Colonial. You have done an incredible job recounting your first visit to our Hotel and we cannot be happier to have made your stay so lovely. Thank you for describing the fun time you had with the entertainment crew every day,...

Liverpool
Reviewed 2 days ago NEWvia mobile

7 in our party and we all stayed in the colonial suites. They were nice rooms only my husband and I had to change rooms after 3 days as the a/c flooded the room. This was a long way to travel to basically a beach holiday. Glad I visited but wouldn't return. 1 member of our party contracted salmonella 2...

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Helpful?
1Thank Helen P
UK
Reviewed 2 days ago NEW

For the cost of the holiday I found the hotel to be extremely good value. The rooms were on the rustic side but that is what I expect from Latin American resorts. The choice of restaurants was great, although the lining up process was frustrating; it would be far more efficient if the a la carte restaurants were pre booked....

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Helpful?
2Thank MJM01
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear guest, Thank you for thinking of us again after your visit to our resort in the beautiful Riviera Maya a while ago, and writing this comment. We are humbled to have made such a deep and lasting impression on you and appreciate your kind words regarding your enjoyable visit at Grand Palladium Colonial. From your last stay, we have...

Chelmsford
Reviewed 2 days ago NEWvia mobile

Second visit to this beautiful hotel and resort Things have changed a bit since 2014 waiter service around the pool and additional restaurants. My favourites being the Japanese and the steakhouse also the Thai. Felt a bit let down by room cleaning. Cleaned very late in the day. after 4 most times and not a lot done only the bare...

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Helpful?
2Thank christine32mason
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear christine32mason, Thank you for returning to our paradise after so long, and for sharing your comment about your second experience in our Grand Palladium Colonial. We are very pleased to know that you noticed the improvements made in our resort since your last visit, like drinks service at the pool and the new restaurant addition Chang Thai, we are...

Foster City, California
Reviewed 3 days ago NEW

The Grand Palladium Colonial was absolutely fantastic. Beautiful resort, excellent accommodations, and the service was amazing. Everyone at the resort was very friendly and very helpful, always with a smile. This is our 4th year going on a vacation with our group of friends. 6 of us went on our Mexico trip this time & we all had a great...

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Helpful?
3Thank michaelkT1957ZO
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear John, Thank you very much for your great review about your friends trio to Mexico. We are very pleased to have made your stay absolutely fantastic at Grand Palladium Colonial. It is great to know that you enjoy so many aspects of your stay, from the relaxing days at the pools and the beach, to the kind attentions of...

new hampshire
Reviewed 3 days ago NEW

I had a great time at the Palladium and I wanted to send a few shout outs. Thank you to Guillermo and Fernanda at the sports center, my husband and son had a great time at archery and air rifles everyday. Also want to give a big high five to Leonardo A. who is the best damn waiter around the...

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Helpful?
1Thank coates4
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Guest, First of all, thank you very much for choosing our Grand Palladium Colonial Hotel to spend your family vacation in the Mayan Riviera. We are very pleased to know that the attentions of our entertainment team in the sports center were great, and we will be sure to congratulate Guillermo and Fernanda for their fabulous performance, as well...

Swansea, United Kingdom
Reviewed 3 days ago NEW

Just returned from this resort which was my third visit this hotel it just keeps getting better the service you get his wonderful the staff are wonderful they really know how too treat there guests . All the staff are so friendly always smiling and hopeful and I will be returning next year

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2Thank Lesley T
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Lesley T, We are happy to share this comment with all our readers, for us it is a pleasure to be able to receive our repeat guests, who more than guests become family. Thank you for visiting your second home again, we are very glad to know that your vacation was great thanks to the fantastic attentions from our...

Essex
Reviewed 3 days ago NEW

I have just returned from the colossal Grand Palladium Colonial Resort and Spa in Mexico this morning and have nothing but absolute praise and admiration for the hotel. Firstly, you have use of 14 restaurants, countless bars, entertainment, pools and a beautiful beach over four resorts which are all together in one complex. You will be allocated a resort with...

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4Thank GolfMum
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear guest, We are delighted that your first experience of Grand Palladium Colonial was such a positive one and that you enjoyed your overall experience. Thank you for sharing this fantastic comment, it is great to read the many aspects that ,made this trip perfect, like the wide variety of restaurants and endless food choices, the clean facilities and pools,...

London, United Kingdom
Reviewed 6 days ago NEW

An amazing hotel, all staff work so hard, food is fab and plenty of choice, the buzzer idea is really good too, would definitely return. Cleanliness is paramount and any problems are resolved immediately. Beach towels are supplied.

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Helpful?
2Thank evans7268
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear evans7268, We are glad that you could visit our resort and had a fantastic time during your holidays. Thank you for sharing your experience with other viewers of this forum, we are also grateful because you enjoyed our Hotel facilities, the attentions from our staff and deligted with the wide variety of food in our restaurants. The buzzer we...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Internet
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Colonial Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Colonial are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Colonial Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: €190 - €879 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Colonial Resort & Spa 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Grand Palladium Colonial Hotel
Hotel Grand Palladium Colonial
Grand Palladium Mexico
Palladium Colonial Resort
Grand Palladium Spa
Grand Palladium Colonial Resort & Spa Riviera Maya, Mexico - Akumal
Hotel Style:
#3 Green Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 On the Beach Hotel in Akumal
#8 Luxury Hotel in Akumal
#9 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Colonial Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Colonial Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5
Cancelon
US$236* /night
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Bookit.comUS$257
Expedia.comUS$300
AMOMAUS$656
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Prices are for 1 room, 2 adults
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