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Akumal Bay Beach & Wellness Resort

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#1 of 22 Hotels in Akumal
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Akumal Bay Beach & Wellness Resort
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2,934 Reviews from our TripAdvisor Community

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There are newer reviews for Akumal Bay Beach & Wellness Resort
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Showing 2,093: English reviews
Ottawa, Canada
Reviewed 28 September 2015

As noted in other reviews this is definitely not a party place and it is a ways from town so don't come here if you are looking for a wild time. We were in building 4 which was great in terms of how quiet it was and all the buildings are fairly close to the main buffet. (building 4 is...

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Helpful?
7Thank Kendra_McLellan
AKUMALBR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Kendra_McLellan, Thank you for taking the time of sharing your detailled feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN...

Paris, Texas
Reviewed 27 September 2015

We booked Akumal Bay for a quiet week to celebrate our 20th wedding anniversary. Our choice was based on the reviews we saw about snorkeling with the turtles, the friendly staff, the food, and the quiet atmosphere. This is definitely not a party place and it is a ways from town so don't come here if you are looking for...

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9Thank Thetravelingtoads
AKUMALBR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Thetravelingtoads, Thank you for choosing Akumal Bay – Beach & Wellness Resort for your 20° wedding anniversary and for such detailled feedback. It is a pleasure to know that you have enjoyed your stay with us and you were able to have a well deserved relaxing vacation. As the bellboy greeted you at your arrival, all of us would...

chandlers ford
Reviewed 27 September 2015

My Husband and I stayed here from 7 to 21 September 2015. We had an amazing holiday On arrival we were greeted by a friendly receptionist. Check in was the quickest we have ever experienced. Welcome drink was lovely and very refreshing after a ten hour flight and 90 minute coach ride from airport. Blue bracelets were a nice touch...

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5Thank Sunshinecaz
AKUMALBR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Sunshinecaz, It is a pleasure to know how much you enjoyed while being our guest. We are really glad our staff quality service and attitude made of your holiday a memorable experience. All your suggestions will be taken into the highest consideration. We look forward to welcoming you again anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my...

Toronto
Reviewed 27 September 2015 via mobile

My husband and I traveled here between September 21st -September 28th for our wedding anniversary. As we had not traveled to this area before and never stayed at this resort, our expectations, to be honest, were not that high. We hoped for the best but as we got a pretty good deal through Sunquest, we really didn't know what to...

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14Thank candipants
AKUMALBR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear candipants, We would like to express our gratitude for the time you have taken to share your honest and detailled review. We are pleased to know that we were able to made your trip an unforgettable one highlighted by the personalized attention of our staff and enjoyable food options at our restaurants. Please rest assured our staff have been...

Los Angeles, California
Reviewed 27 September 2015

My husband and I chose Akumal Bay for our honeymoon because of the amazing reviews. We had the best time. We stayed for 5 nights and did an excursion while we were here. There are 4 amazing restaurants (one requires you to wear pants for men), 2 snack bars (one of them is a sushi bar) and a great buffet...

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4Thank Eyeris4
AKUMALBR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Eyeris4, It was an honor to have the opportunity to host such special moment as your honeymoon. We are glad you have enjoyed our Wellness and Fitness activities and, of course, our amazing restaurants. Once again we greatly appreciate your feedback and will be waiting to welcome you back in the near future. Best regards, Emanuele B. I'NA YANA...

Ancaster, Canada
Reviewed 27 September 2015

As frequent travelers to the Maya we have stayed in several resorts on the coast and this one fit our needs perfectly. We like a quiet relaxing vacation in a small resort. Being able to walk end to end of the resort and not having to take trams everywhere is great. You actually get to know more guests and staff...

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4Thank gt42r
AKUMALBR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear gt42r, It is a pleasure to know that you have enjoyed your stay with us in Akumal Bay – Beach & Wellness Resort. We are glad that our staff with great service, attitude and friendliness made were able to deliver a great vacation experience. We all look forward to welcome you back in the near future to your home...

Canada
Reviewed 26 September 2015 via mobile

I went to Akumal Bay Beach for a week with my wife and family for destination wedding. The resort was amazing and the services offered were more then I expected. Specially wedding coordinator Lilian went out of the way to make our day memorable. I highly recommend her if you are looking for any special celebration in the resort. She...

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7Thank Master N
AKUMALBR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Master N, Thank you for choosing Akumal Bay – Beach & Wellness Resort as your wedding destination. It is a pleasure to know we were able to exceed your expectations and appreciate your recommendation. Please rest assured that your message will be shared with Lilian and our Weddings department. All of us are looking forward to welcoming you back...

Chilliwack, Canada
Reviewed 26 September 2015

Return trip to the ABR....was like coming home. The people all remembered us and made us feel very welcomed and at home. The beach was beautiful. Some sargasso but they continue to stay on top of cleaning the beach. The a la carte restaurants we visited were great and the staff again, wonderful. All the staff we encountered were great...

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6Thank CookyM-G
AKUMALBR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear CookyM-G, We would like to express our gratitude for the time you have taken to share your review. We are pleased to know that your stay with us was highlighted by the personalized attention of our staff and our restaurant options. We all look forward to your return and provide you a relaxing and pampering holiday once more. Best...

London, United Kingdom
Reviewed 25 September 2015 via mobile

This hotel is set in a beautiful bay with amazing sealife. The hotel is pristine & takes care of the turtles that nest on the beach as well as the guests! The service, from all hotel staff is fantastic, rooms are extremely clean & well kept, the daily free hour for snorkel equipment was great but additional time was v...

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11Thank Lesleyla
AKUMALBR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Lesleyla, It is truly an honor to receive such flattering reviews like yours. Our staff members are one of our biggest assets and it is thanks to their efforts, kindness and smiles we are able to provide this unique kind of service. Once again we greatly appreciate your feedback and will be waiting to welcome you back in the...

Saint John, Canada
Reviewed 25 September 2015 via mobile

This resort is staffed with wonderful people and the location is . . . was . . great. My husband and I visited back in Feb while the resort directly behind it was still being constructed. It was very difficult to get away from the noise and we had two power outages. We enjoyed the food and loved the snorkling...

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6Thank nbgoose
AKUMALBR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Ronda S, Thank you for sharing your comments regarding the experience during your visit in February. It is a pleasure to know that you have enjoyed the upgrades, the food and loved the snorkeling in Akumal Bay – Beach & Wellness Resort. We appreciate bringing to our attention the noise inconveniences, that we unfortunately could not prevent due to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: €210 - €416 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Hotel Style:
#1 Family Hotel in Akumal
#1 Luxury Hotel in Akumal
#1 Spa Hotel in Akumal
#1 On the Beach Hotel in Akumal
#1 Top resorts Hotel in Akumal
#3 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Akumal Bay Beach & Wellness Resort staff and other travellers.
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Questions? Get answers from Akumal Bay Beach & Wellness Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bldg 4 was great”
 of 5 bubbles dewyy, 9 Dec 2016 | Read review
“I loved block three but each to there own”
 of 5 bubbles Yvonne333666, 8 Dec 2016 | Read review
“Every room has an ocean view. All are close to facilities and activities.”
 of 5 bubbles SweetiePumpkin2016, 7 Dec 2016 | Read review
“All rooms are close to everything.”
  • Our arrival. King size with pillow top.
  • B3212uilding # 3. Room #
  • Great ocean view.
 of 5 bubbles BURU2323, 4 Dec 2016 | Read review
“Building 4 is furthest away from restaurants and pool, is quiet and close to yoga studio. Bldgs 1 and 2 are closer to pool.”
 of 5 bubbles Lorraine2546, 3 Dec 2016 | Read review
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