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Akumal Bay Beach & Wellness Resort

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#1 of 23 Hotels in Akumal
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Akumal Bay Beach & Wellness Resort
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3,248 Reviews from our TripAdvisor Community

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There are newer reviews for Akumal Bay Beach & Wellness Resort
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Showing 2,292: English reviews
Winnipeg, Canada
Reviewed 5 days ago NEW

beautiful room in building 1. Stayed in a penthouse room with hot tube balcony. Very friendly staff and excellent food. smaller resort and they really look after the small things. DJ Leonardo provided us with an excellent evening in the disco and the beach is stunning with amazing snorkeling. They need to improve the wine brands and options. I like...

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Helpful?
2Thank paulmoniz
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear paulmoniz, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my...

Denver, CO
Reviewed 5 days ago NEW

This was our first time on the Mexico's east coast and I am so happy we chose Akumal and ABBWR to spend out vacation. My husband and I spent 6 days here, we are in our mid 40s with no kids, and we prefer a low-key atmosphere. The town and resort were the perfect mix of activity and relaxation and...

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2Thank Lori213
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Lori213, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

Whitecourt, Canada
Reviewed 5 days ago NEWvia mobile

Just returned from Akumal Bay Beach Resort. What a wonderful Resort. Everything from the beach, rooms, food entertainment was fantastic! A big shout out to the amazing staff Maria, Marcia, Marbella, Angela, Wilver, Freddy, Abel orchestra man. And I've missed many I'm sure. Also to Martin for taking time to take us to drop off our donations for the library....

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1Thank oleksow7
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear oleksow7, Thank you for allowing us the opportunity to host your holidays. It is with great pleasure we aknowledge our staff continue to provide an excellent service by exceeding our guest’s expectations with their friendliness. We all look forward to welcome you back in the near future to your home under the sun. Best regards, Emanuele B. I'NA YANA...

Channahon, Illinois
Reviewed 6 days ago NEW

Once again we had an amazing week in the sun and water. We ran into friends we have met over our last few times to the resort. Everything was great, we did not even have to get up early to get a shady place to sit on the beach. Snorkeled, swam and relaxed all week. I had a massage appointment...

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Helpful?
3Thank Julie F
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Julie F, We are pleased to know that you have enjoyed your stay at Akumal Bay – Beach & Wellness Resort. We all look forward to welcome you back in the near future to your home under the sun. Kind regards, Emanuele B. I'NA YANA KIN (my home under the sun)

Reviewed 6 days ago NEWvia mobile

We visited end of January for 14 nights, to say we loved it is an understatement, it really exceeded our expectations of Mexico, from the wonderful staff, waiting staff bar staff everyone really was so nice and helpful and as a gay couple everyone made us feel very welcome. Beautiful clear ocean to snorkel with rays, Dory, Turtles. Everything you...

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5Thank Richard M
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Richard and Simon, It is a pleasure to know that you have enjoyed your stay with us in Akumal Bay – Beach & Wellness Resort. We are really proud that our staff attitude and friendliness made of your stay an exceptional experience. We all look forward to welcome you back in the near future to your home under the...

Burlington, Canada
Reviewed 6 days ago NEWvia mobile

Great resort. The rooms were very nice. Confused by the rook top patios, there was no furniture up there and extremely hot! The food was good. A lot of variety and great restaurants. The house wine was disgusting and they didn't allow you to buy better wine in the lobby. I suggest that a five star resort has better house...

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4Thank Isimanic
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Isimanic, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my...

Plymouth, United Kingdom
Reviewed 6 days ago NEW

First time to Mexico so wasn't sure what to expect and therefore was very pleasantly surprised. This hotel is excellent. Flight out was with Thomas Cook,who now charge for pretty much everything,apart from using the toilet and then delayed for an hour in baggage claim on arrival. So we were feeling rather frazzled on arrival at the Akumal hotel. However...

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6Thank DJM06
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear DJM06, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

Eden Prairie MN
Reviewed 6 days ago NEW

There are many great reviews here of this resort, so I will try to add something new. Staff: All very customer oriented and friendly. Activities: When you arrive, they give you an activity calendar. It is not well defined. We should have spoken with staff at the desk for a better description of the types of activities and better descriptions...

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Helpful?
6Thank mare8805
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear mare8805, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my...

Reviewed 1 week ago NEWvia mobile

Stayed for two weeks with my husband and 1 year old son. Lengthy transfer from the airport after the long flight but well worth it when you see the resort for the first time. Was met by a margarita and a cold towel lovely! Quick check in and off to our room. Was allocated a ground floor room in building...

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5Thank Pinkteeth
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Pinkteeth, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. As for info, Kids clud service and play area are available for kids from 4 to 12 years...

Windsor, Ontario
Reviewed 1 week ago NEW

After reading many very positive comments on the hotel I decided to visit the resort. Unfortunately I was a little disappointed. Mostly maybe because of my high expectations but also that the resort in my opinion does not quite meet 5-star standard. 1. Water was not clean. In some area you can even feel disgusting smell from sewage. In particular...

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3Thank Chelst
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Chelst, Thank you for taking the time to share your comments, we understand you did not have the experience that you were anticipating. We are glad you have enjoyed the location, view, food options and the kindness of our staff. The most important for us is to ensure that you, as our guest, spend a memorable beach vacation in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: €220 - €371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Hotel Style:
#1 Luxury Hotel in Akumal
#1 Family Hotel in Akumal
#1 On the Beach Hotel in Akumal
#1 Spa Hotel in Akumal
#1 Top resorts Hotel in Akumal
#3 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Akumal Bay Beach & Wellness Resort staff and other travellers.
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Questions? Get answers from Akumal Bay Beach & Wellness Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are ocean-view. Ground level is nice for walking right out to beach. 2nd floor better view of ocean - not blocked by palm trees.”
 of 5 bubbles R6082RSpauld, 20 Feb 2017 | Read review
“Block 3 is nice and quiet”
 of 5 bubbles happyholidaymaker010, 20 Feb 2017 | Read review
“If you like quiet and don't mind a little walk, building 3 or 4”
 of 5 bubbles pamiela, 20 Feb 2017 | Read review
“The 3rd and 4th building are the most quiet but all have gorgeous views.”
  • Sliding doors so clean my son walked full on into one.
  • In shower there's a very handy retractable clothes line.
  • Dear Lord I wanna be on that chair right the heck now.
 of 5 bubbles U4948SFchristinem, 16 Feb 2017 | Read review
“get a room in building 1 or 2 the rooms closer to the gym/spa have a strong smell to them”
 of 5 bubbles paulmoniz, 16 Feb 2017 | Read review
5 of 5