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Akumal Bay Beach & Wellness Resort

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#1 of 23 Hotels in Akumal
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Akumal Bay Beach & Wellness Resort
Akumal Bay Beach & Wellness Resort
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3,280 Reviews from our TripAdvisor Community

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Showing 2,318: English reviews
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Port Alberni, Canada
Reviewed yesterday NEW

This has been me and my wifes second time to the resort and we love it.Your staff is great! We would like to especially thank Amir the bartender and Sandra our waitress. Poor Maria was not in our section. We still love her! Caesar was a fantastic beach manager as well!

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Thank jerrygaiga32
Reviewed yesterday NEW

We traveled with a group of ten friends for a week long getaway. Our goal was find a relaxing, all inclusive resort with a great beach and a great deal. We were not disappointed in the Akumal Bay Beach and Wellness Resort. The beach was fabulous and our hotel room (ground floor) was a two minute walk to a white...

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Thank Breeda M
burnley
Reviewed yesterday NEW

Stayed hear recently as a special holiday for my fiancées 50th birthday. Have to say did have mixed feelings bearing in mind that from the UK this for us was a very expensive luxury holiday. Firstly the position of the rooms with sea views and Jacuzzi on the balcony are the main selling point I feel- they are spacious and...

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1Thank millsg59
toronto
Reviewed 2 days ago NEW

We recently spent 4 relaxing days at Akumal Bay Beach resort. This was our first trip to the Mayan Riviera and we were not disappointed. The hotel was spotless and staff very friendly and attentive. Having visited a Sandals resort on our last getaway, this trip had much to live up to, something ABBWR did with ease. The food was...

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1Thank luvthesun95
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear luvthesun95, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my...

Reviewed 2 days ago NEW

Recently returned from a great two weeks here!! We travelled for our honeymoon and this hotel was great!! Check in was quick and the staff here were good!! I did make an email request for block 3 but we were put in block 2, the location of block 2 is great but we found it to be a bit too...

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2Thank Claire M
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Claire M, We would like to thank you for your feedback. Every comment, and suggestions we receive from our friends are very important and taken into the highest consideration because they will help us improve our service. We are glad you have enjoyed your stay and we look forward to welcoming you again anytime soon. Best regards, Emanuele B....

Medicine Hat, Canada
Reviewed 2 days ago NEW

First time here, had an excellent time. The waitresses, Sintia and Karina, were awesome, always smiling, great with my two kids. and always there for you. Will definitely return in the future. The size of this resort is great, not for the party crowd. Buffet and a'la cartes were great. Had an issue with the shower not draining, was fixed...

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2Thank blalrandann
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear blalrandann, We would like to express our gratitude for the time you spent to send us your review, we are glad to read you had a wonderful time in Akumal Bay - Beach & Wellness Resort. We also greatly appreciate you mentioned the staff, they are hard working friends always with a smile to make you feel like at...

Winnipeg, Canada
Reviewed 2 days ago NEW

My husband I travelled with another couple for 11 days to ABB&WR- Feb.11-22,2017. We arrived late at night and although we were not welcomed with a margarita or a cool towel, we did have a smooth check-in and a speedy transfer to our room. Building- we were located in building 4 (I requested 3 or 4) and on the main...

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2Thank travelbug5300
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear travelbug5300, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. As info to our TA readers room requests are not guaranteed, nevertheless we always do our best to...

Durham, United Kingdom
Reviewed 2 days ago NEWvia mobile

My boyfriend and I have just had an 11 night stay at this hotel. I don't usually write reviews but felt the need to with this one. Neither of us could find a single fault from start to finish, the hotel itself is amazing!! All rooms sea facing with jacuzzi on the balcony. The rooms are very spacious with enormous...

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3Thank janf1981
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear janf1981, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

Weymouth, United Kingdom
Reviewed 2 days ago NEWvia mobile

This was our second visit to Akumal Bay Beach Resort. Everything that you need for an amazing holiday is catered for here. We stayed in building 1 last time in a penthouse. Looked directly out onto the swimming pool and beach. This time we stayed in building 4 abit quieter and further out but suited us. We had a balcony...

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3Thank Jane B
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Jane B, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. A brand new kids club building will be ready in the near future. We are looking forward...

Widnes, United Kingdom
Reviewed 2 days ago NEWvia mobile

This resort is simply beautiful and well worth a visit. You can see the sea turtles from the hotel beach and rent snorkels (1 hour free per day) to go and swim with them. The only major problem is there was absolutely no privacy in the rooms. They were totally open, the sinks opposite the wardrobe next to the bed,...

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1Thank lucya0101
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear lucya0101, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: €220 - €386 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Hotel Style:
#1 On the Beach Hotel in Akumal
#1 Spa Hotel in Akumal
#1 Family Hotel in Akumal
#1 Luxury Hotel in Akumal
#1 Top resorts Hotel in Akumal
#3 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Akumal Bay Beach & Wellness Resort staff and other travellers.
1,455 questions
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Questions? Get answers from Akumal Bay Beach & Wellness Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the ground floor (jr . suite) - jacuzzi outside. Very clean and near the beach and pool.”
 of 5 bubbles breedam2017, 27 Feb 2017 | Read review
“Block 3- second floor”
 of 5 bubbles millsg59, 27 Feb 2017 | Read review
“All room have ocean views. Try and choose one near the main pool so you are close to the restaurants and best part of the beach.”
 of 5 bubbles luvthesun95, 26 Feb 2017 | Read review
“Avoid building 4 due to the sewer smell”
 of 5 bubbles travelbug5300, 26 Feb 2017 | Read review
“Five minute safe walk down the beach is a great little town.”
 of 5 bubbles 690GeorgeC, 26 Feb 2017 | Read review
5 of 5