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Luxury Bahia Principe Akumal Don Pablo Collection

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#5 of 23 Hotels in Akumal
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Luxury Bahia Principe Akumal Don Pablo Collection
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8,874 Reviews from our TripAdvisor Community

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Showing 6,578: English reviews
Toronto, Canada
Reviewed 28 October 2013

Service: 5* Gardens: 5* Amenities: 4.5* Dining: 5* Entertainment: 4.5* Room: 3.5* I give this rate (its spotless but...) because when it rained for 3 days (on and off) our room was flooded (2nd floor, room 6516). I traced the water where it came from and its not from the front door nor the balcony (we had the ocean view)....

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3Thank eve102030
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear TripAdvisor member: First of all we would like to thank you for your detailed feedback regarding your recent stay at the Grand Bahia Principe Akumal . Our team works very hard to ensure our facilities and service is superior and strives to be the best hotel around. Some of the problems you mentioned are totally under our standards and...

St Helens, United Kingdom
Reviewed 27 October 2013

I am sorry to admit this, standards have slipped from last year Jan & June 2012, this being our 3rd trip. The hotel did give me a gound floor good location as i requested, but chose to ignore 4th visit to a Bahia, previously to P Cana,the rule has changed to 4th visit Mexico only. There isn't enough staff anywhere...

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7Thank warry
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Trip advisor Member: On behalf the management and all the staff of the Grand Bahia Principe Akumal, Riviera Maya we would like to send you our appreciation for choosing us. Your evaluation is of special importance and please be assured that we have shared your feedback with the rest of the team, we all took your suggestions as a...

Glasgow, United Kingdom
Reviewed 27 October 2013

This hotel was great, not only that you can use all facilities of its 2 sister hotels - tulum and coba which are also great ! And also the golf resort which is across the road. All of which can be reached by jumping on a little 'taxi' bus which constantly go around the resorts. With numerous bars buffet and...

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3Thank BERTM236
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear TripAdvisor Member: Allow us to thank you for sharing your experience at Grand Bahia Principe Akumal with all the Trip Advisor readers. It is a pleasure to know that we were able to exceed your expectations and we provided you memorable moments. We hope to have the opportunity to serve you again. Our best regards from the Riviera Maya,...

Swansea, United Kingdom
Reviewed 26 October 2013

We stayed at the Grand Bahia Principe Akumal from 17th Oct 2013 to 24th Oct 2013, we had a wonderful time, the hotel is spotlessly clean, the gardens are beautiful and the beach is lovely but the sea is a bit rocky in places - (great for snorkeling you get to see loads of fish). The Bahia Principe Akumal is...

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10Thank purplemyrtos
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Trip advisor member: Thank you very much for choosing Grand Bahia Principe Akumal as your holiday destination and for reviewing your recent experience with us. It was an honor to host you and assist you. We appreciate you have mentioned the excellent food and the excelente service that you received during your stay. We would be delighted to welcome...

Epsom, United Kingdom
Reviewed 25 October 2013

Wow what can we say !! My husband and I stayed at Akumal from 27 th September ~ October 11 th . My daughter stayed here for her honeymoon 7 years ago and thoroughly recommended it . We were not disappointed everything about the holiday was perfect . We had requested a top floor room which we were given ....

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5Thank Brunoswalks
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Tripadvisor member: First of all thank you very much for staying in the Grand Bahia Principe Akumal and taking the time to write your impressions. It is great to know that you had a great time with us and It is a real pleasure to read your kind words about the services that you enjoyed. Please, do not forget...

Sheffield, United Kingdom
Reviewed 25 October 2013

Had a fantastic time. Went for brother in laws wedding and it was amazing. The days round the pool with Luis,angel,Martin,charli,Eduardo and karing were fab those guys were electric and went out of there way for everyone can't thank them enough for such fun times. The rooms were lovely the food was beautiful and everyone could not do enough for...

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2Thank Nozza78
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Trip advisor Member: Thank you for being our guest and giving us the pleasure to serve you at Grand Bahia Principe Akumal. It is amazing to read such positive comments regarding the great consistency of the service provided during your stay, All your comments will be shared with the departments involved as a tool of motivation for our staff,...

Newcastle upon Tyne, England, United Kingdom
Reviewed 25 October 2013

I can't recommend this hotel enough. Everything was amazing including the food, entertainment and surroundings. We had a fabulous two weeks enjoying the many restaurants and even the buffet restaurant was outstanding. The wildlife on site is breathtaking and we thoroughly enjoyed spotting the raccoons and iguana. We are so impressed with the resort we intend to return next year...

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3Thank Denise F
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Tripadvisor member: We appreciate the time taken by you in writing a review of your recent stay and at Grand Bahia Principe Akumal, Riviera Maya. It is great to know that you had a great time with us due the excellent quality of the food and entertainment. Please, do not forget to contact us for your next visit; it...

Aberystwyth, United Kingdom
Reviewed 25 October 2013

Just returned from the Akumal ( 7 - 21/10/13). What a superb hotel and complex! Everywhere was spotless. All staff ( and there are plenty of them ) were friendly and polite. There was always a 'hola' from everyone even down to the gardeners mate. The food was excellent, well presented with plenty of choice in the buffet restaurant besides...

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4Thank hughsarge
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear tripadvisor member: We appreciate the time taken by you in writing a review of your recent stay and at Grand Bahia Principe Akumal, Riviera Maya. We would like to express our gratitude for these kind words that you have shared and also for appreciate the excellent services and the efforts from our staff We look forward to your return,...

Midland
Reviewed 24 October 2013

Just 18 months ago I stayed at the Coba and had a fantastic vacation... the service with a smile was a delight to experience that occurred no matter which of the resorts we visited. In two weeks I'm excited to be bringing family members to experience the wonderful ambiance only this time at the Akumal. We are beach lovers so...

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2Thank highflyer_one
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Sharon: On behalf of the entire team working at Grand Bahia Principe Akumal, we would like to take this opportunity to thank you for your feedback regarding your recent stay at our hotel. We appreciate that you have mentioned the great quality of the buffet and the service of the Don Pablo restaurant. It has been our pleasure to...

Lafayette
Reviewed 23 October 2013

This was one of the best times we've had at this resort. The staff- especially Gabriela in Customer Service- is so helpful and polite. There was a night when it appeared that the mangers were actually doing the jobs if their employees. From bar tending to waiting tables. It was refreshing and fun. The rooms are great, we aren't into...

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7Thank MD1005
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Trip advisor Member: It was an honor to have hosted you for the 9th time at Grand Bahia Principe Hotels & Resorts. Your comments are really rewarding, because we can see how every day more people join our Family. We look forward to welcome you back to your home and provide you many more memorable experiences. Kind Regards from...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Casino and Gambling
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 2 swimming pools 4 jacuzzis 2 children's swimming pools Solarium with sun umbrellas and sun loungers BAHIA SPA (additional charges apply) Sports centre: a gym, 5 tennis courts, bicycles Motor sports (additional charges apply) Aquatic activity and diving centre Entertainment amphitheatre Wi-Fi access in the lobby (free) and with an additional charge in the rooms Buffet restaurant opposite the sea 3 a la carte restaurants 9 bars Cocktail Lounge Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle Hacienda Dona Isabel: karaoke bars, shows, live music and a night club Rooms 630 spacious Junior Suite Superior rooms. Equipped with: Two full-size beds or one king-size bed A living area with sofa A fully fitted bathroom: shower, washbasin, dryer and magnifying mirror Hydro massage tub Bathrobe and slippers (to be enjoyed throughout your stay) Pool towel (to be enjoyed throughout your stay) Balcony or terrace Air conditioning Ceiling fan Direct-dial telephone (additional charges applicable to external calls) Radio alarm clock Flat-screen TV Mini-bar with mini alcoholic beverages (included) Coffee set Safe (included) Ironing set 24 hour room service Butler service (upon request) Evening turn-down service Pillow menu Wi-Fi (additional charges apply). Children Bahia Scouts Children can enjoy facilities designed especially for them: Children's swimming pool Mini Club (children aged 4 to 12) Mini Disco in the evenings Bahia Scouts Water Park Teen's club (children aged 11 to 16) Other services An internal mini-train service providing access to all the facilities: 24-hour medical service (additional charges apply) Pharmacy (additional charges apply) Personalised menu options for celiacs and diabetics Specialised wedding, anniversary and event planning service Casin ... more   less 

Additional Information about Luxury Bahia Principe Akumal Don Pablo Collection

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: €212 - €424 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Luxury Bahia Principe Akumal Don Pablo Collection 4.5*
Number of rooms: 630
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Also Known As:
Gran Bahia Principe Akumal
Bahia Principle
Bahia Principe Mexico
Gran Bahia Principe Hotel Akumal
Mexico Bahia Principe
Bahia Principe Tulum
Grand Bahia Principe Akumal
Bahia Principe Riviera Maya
Bahia Mexico Principe
Akumal Gran Bahia Principe
Hotel Style:
#3 Top resorts Hotel in Akumal
#4 On the Beach Hotel in Akumal
#4 Romantic Hotel in Akumal
#5 Luxury Hotel in Akumal
#5 Spa Hotel in Akumal
#5 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Akumal Don Pablo Collection staff and other travellers.
1,989 questions
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Questions? Get answers from Luxury Bahia Principe Akumal Don Pablo Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like the Adult Only section of the Akumal. Pretty sure our block was 83 and it was very nice.”
 of 5 bubbles karenina4, 26 Feb 2017 | Read review
“Building 47 is one of the best buildings for the ocean view (2nd or 3rd floor due to trees)”
 of 5 bubbles blahz, 26 Feb 2017 | Read review
“Third floor rooms are quiet and offer the best view”
 of 5 bubbles Passportpapa, 24 Feb 2017 | Read review
“Upgrade to Adult only rooms in 82-83 if you can, great situation, particularly upper two floors.”
 of 5 bubbles Missmuffett28, 23 Feb 2017 | Read review
“Do you need oceanfront, water view, near pool ? You do have many choices.”
 of 5 bubbles rapidbill, 16 Feb 2017 | Read review
5 of 5