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The Sian Ka'an at Grand Tulum

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Location
Cleanliness
Service
Value
DELUXE RESORT ALL INCLUSIVE. TULUM, MEXICO. "I'm exquisite and exclusive, laid-back and off the beaten track: a jewel-box resort that's away from it all but close to perfection with a beach that's incredibly unique because of its exquisite shape and its amazing coral reef. Here you can enjoy reconnecting as a couple. I may have that all-natural look, but I'm a first-class place to stay."
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Dry Cleaning
Meeting Rooms
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Free High Speed Internet (WiFi)
Tennis Court
Business Centre with Internet Access
Non-Smoking Hotel
Outdoor pool
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Room features
Suites
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL CLASS
Reviews (180)
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108 results
Traveller rating
52
24
12
5
15
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LanguageEnglish
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52
24
12
5
15
Show reviews that mention
All reviews white box calm resort maki champagne lounge dos lunas taco smart car ocean view butler service sian ka'an pool bar the pool view rooms lovely concierge bad wine resolved immediately the general manager adults only section
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1 - 5 of 108 reviews
Reviewed yesterday via mobile

I’ve just checked in. My first two hours have been brutal. First off the champagne bar has no champagne, being the key reason I booked here. I’ve lived in the area 8 years so I have more than a general sense of what is expected...More

Date of stay: December 2018
Thank melissaelizabeth
Reviewed 5 days ago

I had a very nice relaxing experience at Sian Ka'an at Grand Tulum.. The GM was very friendly and accommodating as was the staff.. Some of the Oceanview rooms do not have balconies or even windows that open which was the room I got when...More

Date of stay: January 2018
Thank TommySpinelli
Response from OasisHotelResorts, Director General at The Sian Ka'an at Grand TulumResponded 4 days ago

Dear Guests, Thank you so much for the recommendations, we are so glad we are what you came looking for, we love making our guests feel pampered and for what you share with us, you did. We truly appreciate the opportunity you have given to...More

Reviewed 1 week ago via mobile

Thanks to everyone at the hotel It is the first visit to Mexico. Mexican food in the hotel is delicious, My girlfriend and I appreciate the service throughout the hotel and especially the time of Our Butler Jazmin an amazing person recommended many beautiful places...More

Date of stay: November 2018
Thank I2713RS_
Response from OasisHotelResorts, Director General at The Sian Ka'an at Grand TulumResponded 6 days ago

Dear Guest, Thank you so much for the time you have taken to share your comments with us, is great to know our teammates help you out during your stay so it could be a great one, we will congratulate them for their outstanding job,...More

Reviewed 1 week ago via mobile

I went with my wife for our first anniversary and we had a great time!! Lovely place and lovely staff! Jazmin our Mayordomo was the best! Great attention and beautiful in every way! Thanks for everything! You made my anniversary unforgettable and I'm looking forward...More

Date of stay: November 2018
Thank Angus R
Response from OasisHotelResorts, Director General at The Sian Ka'an at Grand TulumResponded 6 days ago

Dear Angus, Thank you so much for sharing your experience with us, we love that you had a great time for your anniversary and it makes us feel so proud of the excellent our teammate Jazmine has done, we will for sure congratulate her for...More

Reviewed 1 week ago via mobile

I spent my honeymoon Just Last month, I Loved the room we got and food at careyes restaurant was as the service from Angela was great, we had some manteinance issues but Jazmín our buttler was very helpful, always making sure we were ok all...More

Date of stay: November 2018
Thank Ana Rebeca H
Response from OasisHotelResorts, Director General at The Sian Ka'an at Grand TulumResponded 6 days ago

Dear Ana Rebeca, It is great to see that you had an unforgettable honeymoon, it was our pleasure to make of your special date the best of it. Also, we want to apologize for the minor issues you had to encounter during your visit, however,...More

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Questions & Answers
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Kimmie S
13 December 2018|
AnswerShow all 2 answers
Response from OasisHotelResorts | Property representative |
Dear Kimmie, The upgrades are attached to disponibility and the season upon your arrival, so you will have to ask in reception when you arrive. Best Regards Social Media Team
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Kimmie S
11 December 2018|
AnswerShow all 2 answers
Response from OasisHotelResorts | Property representative |
Dear Guest, Thank you for contacting us by this means, One way to ensure you have the room you have booked is to contact us by email, phone call or through our social media; Facebook, Instagram or Twitter. Now answering... More
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Explorer42918615221
20 November 2018|
Answer
Response from OasisHotelResorts | Property representative |
Dear Guest, Yes, The Sian Ka'an side is Adults Only. Best Regards
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Room Tips
"The Sensoria Section are the best views with plunge pools"
Sunlover1201
1 week ago
Read review
"all room was quite"
310peppev
1 week ago
Read review
"choose a pool view room with a balcony and not an ocean view"
Steph1314_13
2 weeks ago
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"I requested ocean view and could not have been closer."
82reidp
4 weeks ago
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PRICE RANGE
US$239 - US$542 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
NUMBER OF ROOMS
50
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