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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

#5 of 23 Hotels in Akumal
Certificate of Excellence
15/05/2017 16/05/2017
1 room 2 adults 0 children
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6,788 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Showing 4,560: English reviews
Reviewed 26 July 2016

This resort is very clean, modern, and the rooms are well done. The bed was very hard and the pool area is relatively small. The food quality is great, but making reservations is REQUIRED. The only place to eat was the buffet without a reservation. Even without anyone in the restaurant we were turned away without a reservation. We asked...

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Helpful?
1Thank Dana B
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, First of all thank you for your loyalty and for choosing us once again to enjoy your holidays. Thank you so much for advising our future guests and for mentioning not only the things that you enjoyed but the points were we can improve. The comments and suggestions we receive from our guests are very important to maintain...

Bossier City, Louisiana
Reviewed 26 July 2016

This was a great place. The entire resort was great. Food was wonderful and lots to choose from. The staff was very friendly. Only issues we had were the key cards would stop working from time to time and since we were so far from the front desk It caused a lot of walking but overall it was wonderful.

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Helpful?
Thank jncost
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Thank you very much for your choosing and for reviewing your recent stay with us It is an honor for us to read that you had a great experience and that you enjoyed the food and the hospitality. The comments and suggestions we receive from our guests are very important to maintain the quality. Looking forward to welcome...

Norwalk, California
Reviewed 25 July 2016 via mobile

We had a fabulous time this hotel was amazing and our butler was Fantastic I recommend this hotel it's an adult only hotel so no kids. The private beach was amazing and the tram takes you anywhere on the property and sister properties. . You have a huge selection of where to eat at you can eat at the other...

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Helpful?
1Thank dorsey63
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, We are glad to read that you had a wonderful time at our hotel, thank you so much for choosing us for your vacation. It is so nice for us to read that you enjoyed our facilities, the beach, the butler service and the entertainment. It will be wonderful to welcome you again and give you the good...

Toronto.
Reviewed 25 July 2016

We arrived at Cancun and took AirCanadaVacactions shuttle to Hotel. Is about 11/2 hour driving,comfortable riding, beer available for purchase for 3dls. Check in very easy and fast. Junior suites are small,especially closet not enough room for clothes. The resort isn't beach front but there is all day shuttles to the private adult only beach. Beach bar is well stock,...

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Helpful?
2Thank sunnyandcold
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, On behalf of the entire team, I would like to thank you for choosing us as you hotel destination; it is an honor for us to read that you had an amazing time with us. Thank you for your recent stay at our hotel and for the comments you wrote about it in which you experienced the great...

Reviewed 25 July 2016

We were one of those couples who have vacationed with Apple Vacations numerous times and decided to try and save some money by purchasing a square deal for a 6 gold apple,adults only Riviera Maya. (We paid a lower amount and Apple Vacations chooses the resort) Without a doubt, we had a wonderful vacation, but after staying in some 6...

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Helpful?
1Thank Meneelyb
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Thank you for choosing us to spend your holiday, it is a great pleasure to know that you had a great time with us. Thank you for taking time to review your recent stay with us and to mentioning not only the good things but the points where we can improve our customer service. Thank you once again...

New York, NY
Reviewed 25 July 2016

This was my first all-inclusive experience and I was a little nervous at first but I have to say that it was a very relaxing and enjoyable experience. My boyfriend and I stayed for 3 nights/4 days and wished we could've stayed longer. Being on the adults-only side was a plus for us, even though it wasn't on the beach,...

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Helpful?
4Thank FunandSunNYC
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Thank you for choosing us as your first all-inclusive resort and for sharing how your experience was with us. We are glad to hear that you enjoyed the exceptional food at the Alux restaurant with their top notch service, the facilities, the grounds and the golf course. We would be delighted to assist you in the future if...

Ontario, Canada
Reviewed 25 July 2016

The service at Sian Ka'an was fantastic from the minute we arrived. Checking in was a breeze and the bellhops quickly escorted us to our Suite. We opted to upgrade from a Junior Suite to the Garden Suite with Jacuzzi (well worth the fee). The room was in immaculate shape and every day housekeeping was performed to keep the room...

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Helpful?
2Thank Todsquad
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest First of all thank you for trusting and for choosing us to enjoy your holidays. For us it is very rewarding to read that you had a great vacation in which you enjoyed your room, the butler service, the buffet, the drinks, the pools and the beach. We would be delighted to welcome you again at the Riviera...

Atlanta, Georgia
Reviewed 24 July 2016

You will pay for NO service hotel. To get to the Have to wait for bus around one hour in hot weather, plus wait bus for one hour to get back to hotel. Housekeeper will check your suitcases. Like housekeeper did with our. Looked in my. Be a ready, never get room service THAN YOU PAID. Because hotel has no...

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Helpful?
6Thank At L
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest:   We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel.   Regarding the situation described please kindly excuse us for this unfortunate experience. We aim to provide excellent service to our customers. Security is a priority in our company that...

North Shields, England, United Kingdom
Reviewed 24 July 2016 via mobile

Had a lovely 2 week stay. We had a private transfer which took about 1 hour. Once at hotel were greeted with a drink and check in was quick and easy. We had booked a superior junior suite and did think about upgrading to the penthouse but once I saw the room it was great. We'd only been there 5...

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Helpful?
7Thank Elaine H
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Thank you for staying with us and for taking the time to write some valuable comments about your stay at our hotel It is a pleasure to read that you appreciate the food, the buffet, the pools, the rooms, the butler service and the service of our great staff. Your feedback will be shared with our team and...

Chicago, Illinois
Reviewed 23 July 2016 via mobile

Absolutely amazing! Customer service was outstanding seriously the sweetest most hard working individuals you will ever meet! Plenty of things to do, buffets are great so much to choose from and Faustino, Teodorro made us feel very welcomed and had EXCEPTIONAL service! They have an event every night which are a blast as well as entertaining....the list could go on...

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Helpful?
1Thank sweetmom2
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, First of all thank you very much for your recent visit and for taking the time to write your positive impressions about our hotel. We are glad to hear that you enjoyed the buffet and the entertaining. Thank you for mentioning the customer service that our staff strives for. Your comments really incentive and encourage us to keep...

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15/05/2017 16/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: €179 - €376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Riviera Maya, Mexico - Akumal
Hotel Style:
#2 Romantic Hotel in Akumal
#2 Family Hotel in Akumal
#5 Luxury Hotel in Akumal
#5 Spa Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior suite with garden view definitely worth the extra cost”
fwogs, 29 Apr 2017 | Read review
“Penthouse suite has a large balcony with soaker tub, table and chairs and loungers.”
Garth_Ross, 27 Apr 2017 | Read review
“Remember second floor are 40 steps up but we never had any noise problems”
pepplerr, 26 Apr 2017 | Read review
“2nd and 3th floors are better”
diannarodabaugh, 26 Apr 2017 | Read review
“No comment”
241davent, 26 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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