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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

#5 of 23 Hotels in Akumal
Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
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6,889 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Showing 4,619: English reviews
Akron, Ohio
Reviewed 28 August 2016

My wife and I stayed at the Sian Ka'an from August 9th-August 16th. Awesome place but it was across the street from 307. My wife and I had to take a tram ride over to the beach everyday. This was a bit inconvenient. We couldn't just pop into our room to grab something after arriving at the beach and then...

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Helpful?
Thank Jarred77
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest: On behalf of our team we appreciate you taking time to express your comments about your stay with us. Positive comments always motivate the staff to provide excellent service. We are more than happy to know that you enjoyed your holidays; as well as for targeting the points we can improve. All your observations are well received and...

Phoenix, Arizona
Reviewed 28 August 2016 via mobile

I think this is a bit overpriced for what you get. Grounds are lovely, rooms are ok. Basic. Clean. Concierge is great. Restaurants offer good fare. Buffets have great variety and surprisingly good. Pool areas are nice. The beach is across road but shuttles run regularly. Beaches can get crowded Not enough chairs/umbrellas tho. People stake them out early, go...

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2Thank gypsy_heart_and_soul
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest: On behalf of our team we appreciate you taking time to express your comments about your stay with us. Positive comments always motivate the staff to provide excellent service. We are more than happy to know that you enjoyed your holidays; as well as for targeting the points we can improve. All your observations are well received and...

Reviewed 28 August 2016 via mobile

What can I say everything was absolutely perfect. I cannot say enough good things about this resort. We absolutely LOVE It here. This was our third stay and this time we brought 25 family and friends for our small beach wedding. We stayed in a penthouse again and it was beautiful just like the last time. They knew we were...

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1Thank Lily K
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest: First of all thank you for visiting our hotel and for sharing your point of view. It is rewarding for us to know what you spent a wonderful days of holidays in the resort. We would like to express our appreciation for your comments and for mentioning our Fausto. It was honor for our entire team to be...

Duns, United Kingdom
Reviewed 28 August 2016 via mobile

If you are looking for a holiday where the staff will spoil you, the food is great and you like the beach then this is for you. Although this hotel is not directly on the beach ( you have to get the little bus/cart) that is not a problem they run frequently from the hotel directly to the area of...

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2Thank alwee849
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest: It is always encouraging to read your reviews. We are more than happy to know that you enjoyed the services, the staff and our facility. It is a great pleasure to receive so encouraging reviews that give our team energy to keep up great work every day. We would like to express our appreciation for your comments and...

Toronto, Canada
Reviewed 26 August 2016

I just returned home yesterday evening from a one week vacation to the Bahia Principe. We stayed at the Sian Ka'an resort, which is adults only. The food was spectacular. Our favourite restaurant is the Japanese - which requires a reservation. However, the buffet was absolutely amazing as well. They offer a variety of food, which is fresh, tasty and...

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3Thank nicole11223
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest: First of all thank you for visiting our hotel and for sharing your point of view. It is rewarding for us to know what you spent a wonderful days of holidays in the resort. We would like to express our appreciation for your comments and for mentioning our mexican staff. It was honor for our entire team to...

Reviewed 26 August 2016 via mobile

Just returned from the Sian Kaan after a two week stay, it was amazing from the food to the settings. The buffet restaurant was just fantastic the quality and presentation was brilliant, hence gained 10lbs in the 2 weeks stay. We loved the beach area as it was adult only, we had great service from all the beach staff, again...

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2Thank Angela M
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Hello dear guest : Thank you very much for sharing your experience , all your comments are very important to us. We are delighted to know that you enjoyed your holiday and resort . It is a pleasure to know that we cover all possible points to make your holiday a 5 star stay . We are really looking forward...

Charlottesville, Virginia
Reviewed 25 August 2016

Returned to the Luxury Bahia Principe Sian Ka'an for our fourth visit July 4th-10th comprising 52 days in total. We enjoyed our stay as always, but noticed some changes this time which were understandable but a little disappointing. One was there is no longer daily towel art, which we had always enjoyed. It was explained to us that this was...

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2Thank onevagent
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Customer, First of all thank you very much for staying in the Luxury Bahia Principe Sian Ka’an, and sorry for the delay on the answer; I was not able to answer e mail until today. We are really sorry for the fact you have felt that the new changes we are improving in order to develop our complex are...

Reviewed 25 August 2016

I stayed here with my partner from 5-19 August 2016. I will try not to write a super lengthy review but to sum it up - this place is paradise! Food: The food was amazing! I am a fussy eater and there was always something for everyone at the buffet. I agree that you do need to get your restaurants...

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2Thank Shell O
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all thank you for your loyalty in Gran Bahia Principe Hotels & Resort and for choosing us once again to enjoy your holidays. We really appreciate you taking the time to send some valuable comments about your stay with us. The comments and suggestions we receive from our guests are very important to maintain the quality...

Birmingham, United Kingdom
Reviewed 24 August 2016

Loved every part of this holiday, food was lovely, rooms were spotless and service was brilliant. The resort was set in the jungle and this hid all the buildings from view. The beach is a short trolley bus away which were frequent and never more than a 10 minute wait. The hotel complex is huge and there is plenty to...

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1Thank Sharon C
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, We appreciate you choosing our resort for your holidays and sharing your impressions. It was honor for our entire team to provide you with excellent service as our philosophy is focused on our guests’ satisfaction. We are always striving to provide our guests with the highest quality service so that they could stay absolutely content with their vacations...

Wigan, United Kingdom
Reviewed 24 August 2016 via mobile

Really, really enjoyed the holiday. Staff made it special being so friendly and attentive and nothing was a problem. Shout out to Oscar at the pool bar - exceptional cocktails and company whilst working non stop! Room was perfect - many reviews have complained about storage space but we didn't find it an issue and we bring loads!! As all...

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6Thank Bek12345
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, On behalf of our team we appreciate you taking time to express your comments about your stay with us. It was honor for our entire team to provide you with excellent service as our philosophy is focused on our guests’ satisfaction. We are always striving to provide our guests with the highest quality service so that they could...

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: €167 - €367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Riviera Maya, Mexico - Akumal
Hotel Style:
#2 Family Hotel in Akumal
#2 Romantic Hotel in Akumal
#5 Spa Hotel in Akumal
#5 Luxury Hotel in Akumal
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Basic rooms are plenty big enough upper floors are best if you want to avoid bugs and noise if you don't mind climbing stairs.”
tammyl981, 22 May 2017 | Read review
“Take a room Midway between the pools and entrance, they're quiet and near everything.”
Bruce_H29461, 22 May 2017 | Read review
“a junior delux garden room is the best”
wilson1950, 22 May 2017 | Read review
“Junior Superior Garden Suite is worth the money. You get a personal butler as well as a jacuzzi.”
reganwagner98, 20 May 2017 | Read review
“Book the Penthouse, the extra cost is well worth the money.”
juliamS2127TS, 19 May 2017 | Read review
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