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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

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#4 of 23 Hotels in Akumal
Certificate of Excellence
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6,658 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Showing 4,478: English reviews
Leeds, United Kingdom
Reviewed 18 July 2016

My wife and I visited this hotel from 14th June 2016 to 28th June 2016 for our Honeymoon. Check In - This was really easy, the easiest i've had at any hotel anywhere! You're greeted with a welcome drink (ours was champagne with a cherry in). Leaving your bags with a hotel porter whilst you visit the desk. The guy...

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Helpful?
7Thank JosephDitch
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all we would like to thank you for posting your review regarding your recent stay in our facilities. Every time one of our guest decide to share moments like yours with us, we feel honored and try our best, thank you once again for being so gentile and share your feedback. We really enjoyed being your...

Manchester, United Kingdom
Reviewed 17 July 2016

Best All-In hotel we have probably been to (and if you see my other reviews you'll see I'm not easily impressed). Balances small-hotel with big-hotel benefits (as a Sian Ka'an guest you can use all other hotels in the group but they can't use yours). Free wi-fi great in lobby bar though in room not good and very patchy. Pool...

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Helpful?
3Thank jamesmm86
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, First of all thank you very much for your recent visit to our facilites and for taking the time to write your positive and detailed impressions about our hotel. It is for guests like you that our resort remains one of the most appreciated hotels in the Riviera Maya. We are very happy to hear that you had...

Hamilton, Canada
Reviewed 16 July 2016

This review is quite late in coming, we thought we should at least post something before we arrive back again in November. We had had one prior tip to another resort in the Akumal area a few years ago which did not turn out as well as expected. I booked this trip as a surprise for a 50th birthday vacation...

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Helpful?
2Thank BryanCowell
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, We are really happy to know that you had one of your best vacations ever!! It is great to receive such good comments about our services and facilities. Thank you for writing about the things you enjoyed the most, specially for mentionning our staff and the great job they made, we will immediately forward your post to the...

England
Reviewed 16 July 2016 via mobile

There is little to fault, but much to praise. What a wonderful location. Staff are very friendly and attentive. Rooms are clean, food very very good. If you are looking for a great break, then go for this. Try venturing off and go to Tulum and the Mayan Temples. Push in to the local town and take in the atmosphere....

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Helpful?
Thank SnagsEngland
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, We appreciate the time you took to post a review about your recent stay, thank you for visiting us. We are really great ful to read that you enjoyed our impeccable hospitality during your recent stay at our facilities. It is for guests like you that our hotel is one of the most appreciated in this area. Looking...

Derbyshire, United Kingdom
Reviewed 16 July 2016

Excellent facilities, couldn't fault room, comfortable beds, air con was silent, we really had a fantastic time, staff were very welcoming, and friendly, nothing was too much trouble, the selection of al a carte restaurants throughout the resort was great but the buffet restaurants were just as good couldn't fault service, only tip would be to book early to get...

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3Thank 20ady2
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, First of all we would like to thank you for taking time to share your experience regarding your stay with us. Our philosophy is focused on our guests’ satisfaction and your perception is very important to maintain the quality and good service. We are glad to read that you enjoyed the facilities, the room, the restaurants ala carte,...

Glasgow, United Kingdom
Reviewed 15 July 2016

My boyfriend and I stayed at the Bahia Principe Sian Ka'an from 28th June to the 12th July. We booked this holiday through thomson and a private transfer was included which was very fast and efficient, no wait at all. Thomson rep at the hotel is James he is lovely and very helpful. Check in was very fast, we were...

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11Thank CaraC76
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, First of all thank you for trusting and for choosing us to enjoy your holidays. We are grateful for your comments regarding your recent stay with us. We are very happy to hear that you had a great vacation in Mexico and that you enjoyed the facilities, the services, your room, the bars, the drinks, the Restuarants ala...

Gilbert, Arizona
Reviewed 15 July 2016

We rely heavily on TA reviews when choosing our Mexico destinations and they are generally very fair and mostly accurate to what we experience. I have not returned the favor in most cases but felt this resort warranted the time. If it were an option I would have likely rated a 4.5, but I'll round up as the good far...

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Helpful?
5Thank Ben M
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, First of all thank you for trusting and for choosing us to enjoy your holidays. We really appreciate you taking the time to send some valuable comments about your stay with us. The comments and suggestions we receive from our guests are very important to maintain the quality. Thank you once again for your time and your opinion....

Reviewed 15 July 2016 via mobile

An amazing hotel for our honeymoon, we had a really amazing time and enjoyed every second. We would definitely come back, the staff and attention to detail is outstanding. A special mention to Ricardo the manager of the Alux gourmet restaurant, his attentiveness and professionalism is silver service standard. Staying at the Sian Ka'an gives your access to all four...

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Helpful?
1Thank mickymcc86
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. We feel glad to read that you enjoyed the Reataurants ala carte, the fabulous buffet and the staff service. I...

Reviewed 14 July 2016 via mobile

I don't usually post reviews but I need to say something regarding our waiter at the Yalku restaurant/ main buffet at Sian Khan From far best waiter ever we encountered. They all look that they work so hard and not saying they don't but Manuel went the extra mile not only with us with all the people In his area...

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Helpful?
Thank Csilla P
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Thank you for choosing our hotel for your recent stay in the Riviera Maya, we are delighted that you have spent your vacation with us. Make sure your post will be passed to our team, thank you for mentioned Manuel he will feel proud to know they left good impression on you, we will immediately forward your post...

New York City, New York
Reviewed 14 July 2016 via mobile

Luxury Bahia Principe Sian Ka'an was just the resort we were looking for! First, I would make sure that you book your airport transport through the resort to ensure your ride! We were picked up immediately upon arriving in Cancun. Be weary of the timeshare workers dressed in blue, who physically pull you to their desks as you exit the...

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Helpful?
1Thank sopmitchell
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Thank you very much for staying with us, we appreciate that you have taken the time to give us your great comments as they are valuable to us in order to continuously improve our service and standards. The entire team is very glad to know that you had a great experience during your stay, especially that you enjoyed...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: €170 - €413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Riviera Maya, Mexico - Akumal
Hotel Style:
#2 Romantic Hotel in Akumal
#2 Family Hotel in Akumal
#4 Luxury Hotel in Akumal
#4 Spa Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to avoid the ground floor as the rooms can smell musty and get insects in them. Rooms looking towards the pool area have better views.”
 of 5 bubbles jdaviesMiddlesbrough, 29 Mar 2017 | Read review
“Try to get a room near the main pool (Away from the Sushi Bar) unless secluded is what you're looking for.”
 of 5 bubbles jeffmU3920NO, 29 Mar 2017 | Read review
“Don't pay for any upgrades - not worth it.”
 of 5 bubbles Corriesmum, 28 Mar 2017 | Read review
“Le Don Pablo est idéal pour les personnes seules, ou en couple, sans enfants.”
 of 5 bubbles christianveilleu2017, 26 Mar 2017 | Read review
“You might find the lower rooms dimly lit so maybe 1st floor rooms would be better.”
 of 5 bubbles BasilIvybridge, 26 Mar 2017 | Read review
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