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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

#5 of 23 Hotels in Akumal
Certificate of Excellence
12/06/2017 13/06/2017
1 room 2 adults 0 children
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6,913 Reviews from our TripAdvisor Community

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Showing 4,632: English reviews
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Cleveland, Ohio
Reviewed yesterday NEW

We have been to Mexico over 30 times, and we had done our homework on this property. We read TA reviews for months and even reached out to a regular reviewer who not only answered numerous questions, but also welcomed us to the property and arranged our first two a la carte dinners. For this we are very grateful. Those...

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9Thank NanSea123
Oshawa
Reviewed yesterday NEW

We love it so much that we are returning for our 3rd visit in a year and again bringing friends with us . The quality of the Food and Drinks is superior to any other resort that we have stayed at and the staff make sure that everything is perfect and if you need anything just ask. We cannot say...

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3Thank Donna B
ontario
Reviewed yesterday NEW

Will definitely be back. My husband and I celebrated our 59th wedding anniversary and the staff made it unforgettable. We booked a Jr. Penthouse suite (40 steps up) with hot tub ( up another 15 steps) but, because of the 90 degree weather and direct sun all day on that balcony, were unable to use that area during the day....

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1Thank newarkOntario
Calgary, Canada
Reviewed yesterday NEWvia mobile

Overall great resort. Food is very good. We only ate at either Sian Ka'an or Akumal. When visiting Akumal, note that there is an adults-only section with Infinity Pool and outdoor eating area almost opposite to the designated beach (if you're looking for something different). Just ask the staff at Akumal where the Infinity Pool is. One thing I wanted...

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1Thank pacmanto
Reviewed 2 days ago NEWvia mobile

The staff and the food are amazing. The buffet is the best I've had, and the staff are incredibly helpful, experienced, polite and friendly. Our room was beautiful and clean, and we're right by the pool. The only downfall is the bars and entertainment close at 11, and your not right on the beach (5-10 minute trolley ride).

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2Thank Jesse M
RRPPTULUM, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Jesse: We take this opportunity to thank you for the review you have written for the benefit of the Trip Advisor community. There is immense pleasure of having a guest such as your self speak in such high regard for our Bahia Principe Riviera Maya Resort. We thank you for your support and above all your recommendation that makes...

London, Canada
Reviewed 3 days ago NEW

We just returned from a 5 night stay at Sian Ka’an. Originally I was hesitant to book this property as we stayed at the sister property in Jamaica and were disappointed. I have family that had stayed here though and they encouraged us to give it a try. I am so glad we did. Our superior garden room in building...

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6Thank OntarioSandyBeach
RRPPTULUM, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear TripAdvisor member, First, thank you very much for your stay at Luxury Bahia Principe Siankaan Resort and taking the time to write your impressions and suggestions for improving the service we offer. The comments and suggestions we receive from our customers are very important to maintain quality and service in the Grand Bahia Principe Riviera Maya Resort Sincerely, Lucero...

Reviewed 3 days ago NEWvia mobile

We didn't know what to expect but from the moment we arrived we loved it, the reception and concierge staff are friendly and helpful and the check in each easy and the golf buggy transport to the room. We had a garden apartment with a jacuzzi, the rooms are large and the A/C is fabulous, the butler service is a...

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4Thank Kateyb43
RRPPTULUM, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, On behalf of the entire Luxury Bahia Principe Siakaan team I would like to take this opportunity to thank you for your feedback regarding your recent stay with us. We are glad to hear that our personnel have left a good impression; your comment is a great motivation for them to keep up with the professionalism and good...

Stoke-on-Trent, United Kingdom
Reviewed 4 days ago NEW

We have just returned from 2 weeks in paradise and are looking to book again for next year already. The hotel is 1hr 15mins from the airport and was (with Thomsons TUI) by individual taxi transfers which was good. Arrival at the hotel was fast and easy and we were in our suite in minutes via the trolley-bus. The room...

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6Thank Dave R
RRPPTULUM, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Dave: We take this opportunity to thank you for the review you have written for the benefit of the Trip Advisor community. There is immense pleasure of having a guest such as your self speak in such high regard for our Bahia Principe Riviera Maya. We thank you for your support and above all your recommendation that makes our...

Reviewed 5 days ago NEWvia mobile

First of all not to overshadow our trip so far we are still here for four more days we have for the most part had a great time. However customer service in a so called 5 star hotel is paramount and it has been lacking. Before arriving I emailed to upgrade rooms to be told I have to wait to...

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2Thank Craig H
RRPPTULUM, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guests: Thank you for taking the time to share your feedback on TripAdvisor of your stay with us. I would like to apologize for situation described referring the service, as a company we greatly value the feedback which we receive from our guests as we constantly strive to maintain consistently high standard of service. On behalf of all the...

Canada
Reviewed 5 days ago NEW

Just returning from a visit at SK. This was our 3rd visit and for this reason they upgraded us to a penthouse. Our building was located at the far end of the resort, in the back of another building, which provided for more tranquility and peace. The room was spotless and cool. I enjoyed having my coffee on the roof...

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3Thank M J
RRPPTULUM, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest: We take this opportunity to thank you for the review you have written for the benefit of the Trip Advisor community. There is immense pleasure of having a guest such as your self speak in such high regard for our Bahia Principe Riviera Maya Resort. We thank you for your support and above all your recommendation that makes...

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: €174 - €373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
Reservation Options:
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Riviera Maya, Mexico - Akumal
Hotel Style:
#2 Romantic Hotel in Akumal
#2 Family Hotel in Akumal
#5 Spa Hotel in Akumal
#5 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and other travellers.
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Questions? Get answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for a cool, quiet non-smoking room. We were in building 14 on the 3rd floor. Loved it and would request it again.”
NanSea123, 28 May 2017 | Read review
“Quiet rooms in the 17, 18 and 19 blocks.”
newarkOntario, 28 May 2017 | Read review
“Upper rooms have more privacy”
373daver, 25 May 2017 | Read review
“They are all really lovely and the complex is quiet”
karenmP5675PC, 24 May 2017 | Read review
“Basic rooms are plenty big enough upper floors are best if you want to avoid bugs and noise if you don't mind climbing stairs.”
tammyl981, 22 May 2017 | Read review
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