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All reviewsbedroom suitecompetitive rateshotel is cleaninfinity poolpunta mitasales peoplebamboo restaurantbreakfast and lunchrooms are greatromantic getawayfour seasonsoceanmexicoresortnayaritgolfonsite
This is an outstanding resort with excellent service! We stayed on a timeshare week and like others, were amazed at how few people were there. But we were amazed at how it didn't feel 'dead'. The food was fresh & delicious (both the poolside restaurant...More
1 Thank TraceyB7374
Response from PJsMM, Director Comercial at La Tranquila Breathtaking Resort & SpaResponded 20 April 2016
Dear guests: Thank you so much for your review, we are delighted to learn you enjoyed your vacation experience with us, please do come back, it will be our pleasure to serve you again.
This noted 5 star resort was a disappointing experience. When making reservations they leave out that the resort stopped construction about 4 years ago. The only operating section is the main center section of the facility. When we drove up the front 4 story shell...More
3 Thank Jill S
Response from PJsMM, Director Comercial at La Tranquila Breathtaking Resort & SpaResponded 4 April 2016
Dear guest: Thank you for your comments, we are truly sorry you were not able to completely enjoy your stay. The administration will be reviewing your review in detail to search for improvement areas. Once again thank you and sorry for the inconveniences.
this hotel is an hour away from puerto vallarta airport, we recommend to go to la comer o walmart on your way to get groceries and to rent a car.
when we arrived they gave us our complimentary drink in reception, where we were advised...More
1 Thank marinalebo
Response from PJsMM, Gerente at La Tranquila Breathtaking Resort & SpaResponded 8 March 2016
Dear guest: We would like to thank you for your time and comments, rest assured they will all be considered by the administration. We are sorry our beautiful hotel did not meet your standards and we hope we can have the opportunity of serving you...More
the rooms are with no maintenance feels like the hotel needs customers, the people from Marketing are asking and asking you if you want to go with them to some conference to sell you an RCT... (shared time) $$$
we were here for our honeymoon...More
1 Thank Daniel S
Response from PJsMM, Gerente at La Tranquila Breathtaking Resort & SpaResponded 4 April 2016
Dear guest: We are sorry the hotel did not meet your expectations, we hope we can have the opportunity of serving you again.
This is our third time to this resort and I am sure we will be back. We have traveled annually to nice spots for over 6 years and this one tops it. On our first visit 4 years ago we brought our whole family, our...More
Thank Ethan L
Response from PJsMM, Gerente at La Tranquila Breathtaking Resort & SpaResponded 26 February 2016
Dear guests: We very much appreciate your kind comments, thank you for your preference and you know this is SU CASA, we hope to see you soon.
Response from pepperdinemom | Reviewed this property |
My bill total was $1793.00 US for 4 nights for basic king room, not a suite. This price did not include any extras, just the room, which had Small fridge, safe, balcony. No in room coffee, no mini bar, just basic.