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The Royal Suites Punta de Mita by Palladium

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1,042 Reviews from our TripAdvisor Community

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Showing 845: English reviews
Reviewed 2 days ago NEWvia mobile

I feel so badly that this is people's idea of what Mexico is. All inclusive resorts are not my thing but we had to leave our favorite vacation rental in Sayulita early and this was (what we thought) our cheapest option. We arrived at 11am and were told our room wouldn't be ready until 3. We couldn't access wifi because...

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Helpful?
1Thank Corina K
Ana Maria C, Director General at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear Corina K Firstly, we are very sorry that our hotel The Roya Suites in Punta de Mita didn't reach your expectations. All comments, bad and good, are very important to us for constantly improving the quality of our service. We would like to point out that we don't have a zoo, we have a Wildlife Preservation Management Unit. In...

Reviewed 3 days ago NEWvia mobile

Breakfast every morning with Alberto or Claudia at the buffet near Bambú was perfect. We literally could not ask for better service.. empty glass/ near empty never occurred. Plates were promptly taken away once finished and everyone was just so damn nice. All in all it was fantastic. Highly recommend. The deep tissue massage was DEEP.. felt it a few...

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Helpful?
Thank Becca H
Ana Maria C, Director General at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear Becca H Thank you for your kind words and for the time you took for writing this comment. We are so glad and happy to know that your time with us was great and amazing. It is a pleasure for us to know that you enjoyed the spa and also the service our staff gave you. We will definitely...

Abbotsford, Canada
Reviewed 3 days ago NEW

Room is fair size. Ivan the poolside server was awesome......remembered our names after day 1. Oriental restaurant is the best.....for food and service. Portafino restaurant had the worst food. Sunset dining at Mexican restaurant is awesome...for the view alone. Royal suites are the way to go as you can party on Palladium side then have quiet time on Royal suites...

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Helpful?
Thank hpemble
Ana Maria C, Director General at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear hpemble Thank you so much for your valuable feedback about our hotel The Royal Suites in Punta de Mita. We are so glad that overall you enjoyed our restaurants, but we will talk to the respective supervisor about the quality of the food at the Portofino restaurant. It is an enjoyment for us to know that you liked both...

Arvada
Reviewed 4 days ago NEW

How is this place any different from any other PV all inclusive ? Bad -Beach is OK, lots of rocks and not really able to walk a long distance. Beach on fancy, schmancy side is non existent. -Kind of Far, from anything. We did not leave resort enough because of the cost of a cab or length of time needed...

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Helpful?
1Thank DJFresh
Ana Maria C, Director General at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear DJFresh We really appreciate the valuable feedback that you provided us. We are so glad that you overall enjoyed our hotel The Royal Suites in Punta de Mita. Your opinion really help us see where we need to improve. We are very sorry for the inconveniences that you experienced during your stay, we will talk to our supervisors about...

Tillsonburg, Canada
Reviewed 5 days ago NEW

First time to Royal Suites Punta Mita. Stayed several times at Royal Suites in Punta Cana. Went Air Transat upon arrival in P.M. Transat rep put us in our on cab quickly and taken to resort. Checkin a breeze got room we requested. First night we discovered that our room was right over the theatre noise was excessive called front...

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Helpful?
Thank frankv78
Ana Maria C, Director General at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear frankv78 We would like to thank you for sharing your experience you had when you stayed with us. We are so happy to hear that you had a great holiday and that your requests were listened and our personal took care of them. Your feedback is realy important for us to keep improving and to give our hosts a...

Calgary, Canada
Reviewed 6 days ago NEW

Had high expectations of the resort and they fell short. Accommodations were not what we had booked - two queens and we got two doubles. Food was marginal at best. We could never find the butler in person, nor would they answer the phone when we called. Our room was starting to look the worse for wear and the lounge...

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1Thank 158family
Ana Maria C, Director General at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear 158family Thank you for sharing your feelings about the stay you had. All comments bad and good really help us to see where we need to improve our services. We regret reading about your dissatisfaction on our service. We will talk to the respective supervisors about each of your disconformities to prevent this from happening again. We are really...

Reviewed 1 week ago NEWvia mobile

Last time I went to Palladium I did the family side. This was a great get away with my boyfriend on the adult only side. We got all of the amenities on the family side plus the low key, calmer and grown up exclusives on the adults only side. Food- if you want food like you get at home; don't...

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Helpful?
2Thank Lacey L
Ana Maria C, Director General at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear Lacey L Thank you very much for your kind words about your vacation in The Royal Suites in Punta de Mita. We are really glad to know that our facilities have surpassed your expectation and provided you the dream vacation that you were looking for. It is an enjoyment for us to hear that you stayed before with us,...

Reviewed 1 week ago

We traveled to the Royal suites from Dec. 29 2016 through Jan 7, 2016. There was my 82 year old mother myself 55 and my 25 year old daughter. We did not venture to the Palladium side very often so my review is mainly for the Royal suites side. We have been to several resorts in Cancun, Cabo San Lucas,...

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Helpful?
2Thank MaryJane H
Ana Maria C, Director General at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear MaryJane H We are so glad that you enjoyed your holiday with us and that you had an excellent service. Our staff is really important to us, because they give you the services that we are offering you to make your stay a more wonderful time. So, we are really happy to hear that we achieved that with you....

northants
Reviewed 1 week ago via mobile

We stayed here in December 2016. This was our 3rd visit to this hotel and our 18th to Palladium / Fiesta hotels. We received gold bracelets as returning guests and we're recognised as such on checking in. For the first week we stayed in building 1 room 1206 overlooking the adult pool and Mexican restaurant with a superb sea view....

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1Thank janddr
Ana Maria C, Director General at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear janddr Thank you very much for your kind words about your vacation in The Royal Suites in Punta de Mita. We are really glad to know that our facilities have surpassed your expectation and provided you the dream vacation that you were looking for. It is your delightful experience that serves as motivation to continue providing our guests with...

Reviewed 1 week ago

My wife, daughter and I had a wonderful time staying at Royals Suites over the Christmas break. We have stayed 12 times at other all-inclusives throughout the Caribbean and Mexico and this includes Grand Palladium Resorts in 3 other areas. The best service that we have received is here at Royal Suites. It is also the reason we have booked...

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Helpful?
Thank John M
Ana Maria C, Director General at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear John M We would like to thank you for your comment and kind words towards our workers. They are very importat to our hotel The Royal Suites in Punta de Mita since they provide the services that we offer you. We are really glad that they gave you an excellent service and they were attentive to your requests. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Royal Suites Punta Mita is a newly constructed VIP section within the Palladium Vallarta Resort featuring 100 rooms and first class facilities and services such as a private restaurant with a la carte service, two private bars serving premium beverages, 24-hour room service, a private swimming pool heated during the winter season, unlimited dinner reservations at the theme restaurants, concierge service, and free Internet connection. Adults only during high season. ... more   less 

Additional Information about The Royal Suites Punta de Mita by Palladium

Address: Carretera Punta de Mita Km. 11.5 | Bahia de Banderas, Punta de Mita 63734, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Punta de Mita
Price Range: €238 - €713 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Suites Punta de Mita by Palladium 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
The Royal Suites Punta Mita By Palladium Hotel Punta De Mita
Royal Hotel Punta De Mita
Hotel Style:
#2 Green Hotel in Punta de Mita
#3 On the Beach Hotel in Punta de Mita
#4 Romantic Hotel in Punta de Mita
#4 Top resorts Hotel in Punta de Mita
#4 Luxury Hotel in Punta de Mita
#4 Spa Hotel in Punta de Mita
#5 Family Hotel in Punta de Mita
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Punta de Mita by Palladium staff and other travellers.
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Questions? Get answers from The Royal Suites Punta de Mita by Palladium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the jungle side.”
 of 5 bubbles 158family, 11 Jan 2017 | Read review
“Building 5 is closest to the pool. Get a jungle side room for quietness.”
 of 5 bubbles Thonger, 5 Jan 2017 | Read review
“Main floor jungle side room for access and quiet. Resort is not wheelchair accessible; 20 steps down from the rooms to the pool area.”
 of 5 bubbles DonFranW, 2 Jan 2017 | Read review
“try for even #'d rooms on the Royal side - odd #s have noise from the service road”
 of 5 bubbles Becky208, 28 Dec 2016 | Read review
“Pick an even number room, odd numbers have the service path outside”
 of 5 bubbles winger44, 27 Dec 2016 | Read review
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