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Holiday Inn Matamoros

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Traveller (25)
Room & Suite (30)
Dining (4)
Overview
  • Excellent28%
  • Very good52%
  • Average10%
  • Poor6%
  • Terrible4%
29 Jun 2018
“Nice Hotel ”
13 Dec 2017
“Cold water in the bath + they think I’m stupid”
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Matamoros
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Matamoros
Special Offer: Book Direct and Save
Hotel deals
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Reviews (49)
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1 - 5 of 18 reviews
Reviewed 30 June 2018 via mobile

This is a standard Holiday Inn, the pool was nice, the restaurant over priced, the room was clean and average size, with plenty of free parking. My only complaint would be that this particular Holiday Inn does not offer a free continental breakfast.More

Thank mwilson1912
Response from HolidayInnMAMTA, Manager at Holiday Inn MatamorosResponded 4 weeks ago

Appreciable Guest, thank you for your kind feedback, It is a pleasure to receive information about how our guests felt and to be able to work on that experience and make it even better. Your comment will be followed, which is very important to us....More

Reviewed 14 December 2017 via mobile

I had to take a cold water bath today at 6:00 am because there wasn’t hot water available. When I made my complaint to the front desk clerk, he just answered that I should go back to my room to wait for a maintenance guy...More

1  Thank Manuel U
Response from HolidayInnMAMTA, Director of Sales at Holiday Inn MatamorosResponded 15 December 2017

Dear Guest, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn MATAMOROS. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant...More

Reviewed 9 August 2017

I visited Matamoros for work and although we did not have a reservation, the reception staff gave us an immediate solution. The hotel is large, the rooms are of a very good size and the view is beautiful. The restaurant and bar service is very...More

Thank Sandra C
Reviewed 16 November 2016

The hotel was a good place and the service is very good. I love the gym and the pool. The Shuttle service is nice, but I think could be better and the laundry need more maintenance. About the restaurant you have to taste the ribs...More

Thank ZAndra M
Response from HolidayInnMAMTA, General Manager at Holiday Inn MatamorosResponded 17 November 2016

Good day dear guest, We appreciate your feedback, your information is of great importance to us, we hope to see you soon. This is your home, your satisfaction is our greatest treasure. Have an excellent day.

Reviewed 5 August 2016 via mobile

I decided to spend the night in Matamoros with my family. The hotel is huge and has an indoor pool, fitness area, restaurant, and a big parking lot. One of the 2 elevators was out of order at the time, also at the 4th floor...More

Thank mexcbeto
Response from HolidayInnMAMTA, General Manager at Holiday Inn MatamorosResponded 5 August 2016

Thank you, dear guest for giving us your feedback is very important for us to know how you lived your experience at our property, we are very honored that we have chosen as the host hotel for rest, this information is analyzed by the appropriate...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Indoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$70 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Matamoros
#1 Business Hotel in Matamoros
#1 Mid-range Hotel in Matamoros
#1 Trendy Hotel in Matamoros
#6 Quaint Hotel in Matamoros
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$70 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Matamoros
#1 Business Hotel in Matamoros
#1 Mid-range Hotel in Matamoros
#1 Trendy Hotel in Matamoros
#6 Quaint Hotel in Matamoros
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (25)
Room & Suite (30)
Dining (4)
Pool & Beach (2)
Questions & Answers
Ask a question
Yvonne D
15 September 2016|
AnswerShow all 2 answers
Response from Ruben S | Reviewed this property |
I don't remember anything about handicap areas
0
Votes
Room Tips
"The location is very accessible"
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"Anything not facing the front road would be good."
Read review
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