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Best Western Hotel Plaza Matamoros

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Traveller (29)
Room & Suite (17)
Pool & Beach (11)
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Overview
  • Excellent74%
  • Very good18%
  • Average6%
  • Poor0%
  • Terrible2%
Travellers talk about
“mr salvador”(24 reviews)
“visa stamping”(29 reviews)
“place to stay”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (144)
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122 results
Traveller rating
98
20
3
0
1
Traveller type
Time of year
LanguageEnglish
98
20
3
0
1
Show reviews that mention
All reviewsmr salvadorvisa stampingplace to staythe hotel staffmy friendmanager mrthe hotel is cleanvisa interviewrecommend this hotelhotel restaurantlocal marketthe hotel is conveniently locatedsafe placefree breakfastnice gentlemanexceptional servicevegetarian options
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1 - 5 of 122 reviews
Reviewed 8 February 2018

Clean & comfortable rooms, Good restaurant, and excellent staff. Mr. Salvador and Mr. Julio are awesome people. They are knowledgeable and very courteous towards their guests. This is the place to stay and highly recommended for people visiting Matamoros for visa stamping. Their restaurant even...More

Thank Surya D
Response from JULIO H, Front Office Manager at Best Western Hotel Plaza MatamorosResponded 15 February 2018

Good Evening Surya D Thank you for your comments It has been a pleasure to have you as our guest we hope that you enjoyed your visit that our service has pleased you. Please call me if you need to come to Matamoros again My...More

Reviewed 17 December 2017 via mobile

This is a great hotel. The best part is the staff who are very helpful. I would like to extend a special thanks to Mr. Salvador and Julio who made my stay a comfortable one. The restaurant at the hotel also serves great Mexican food...More

Thank Abe74
Response from JULIO H, General Manager at Best Western Hotel Plaza MatamorosResponded 19 December 2017

Thank you for staying at Best Western Plaza Hotel in Matamoros. We look forward to seeing you again and we Wish you Happy Holidays and a Merry Christmas to you and your family. Salvador Castañeda Gen. Mgr.

Reviewed 16 November 2017

This easily has to be the best location in Matamoros. It is 2 min walk from the nearby marketplace where you can enjoy food, do shopping, 3 blocks from a Spa, couple of blocks away from good restaurant. The hotel itself has an excellent restaurant...More

Thank Anand N
Response from JULIO H, Front Office Manager at Best Western Hotel Plaza MatamorosResponded 17 November 2017

Hi Anand !! Thank you for your comments and recommendation It has been a pleasure to have you as our guest we hope that you enjoyed your visit that our service has pleased you. Please call me if you need to come to Matamoros again...More

Reviewed 8 November 2017 via mobile

I am usually too lazy to write reviews but felt compelled to highlight the great service provided by this hotel and Mr. Salvador the owner. Mr. Salvador was extremely helpful all through the stay and with facilitating visits to the US consulate for visa processing....More

Thank Paragthatte
Response from JULIO H, Front Office Manager at Best Western Hotel Plaza MatamorosResponded 12 November 2017

Hi Paragthatte Thank you for your comments It has been a pleasure to have you as our guest we hope that you enjoyed your visit that our service has pleased you. Please call me if you need to come to Matamoros again My u.s. cell...More

Reviewed 1 November 2017

I found this place on internet as I had read good words about Mr. Salvador from various immigration related websites and I second that opinion. Mr. Salvador have current information about the whole stamping process and really made the whole process easy and saved lot...More

Thank rajusa10
Response from JULIO H, Front Office Manager at Best Western Hotel Plaza MatamorosResponded 3 November 2017

Hi ¡ Thank you for your comments It has been a pleasure to have you as our guest we hope that you enjoyed your visit that our service has pleased you. Please call me if you need to come to Matamoros again My u.s. cell...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Room Service
Breakfast included
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Room Service
Breakfast included
Business Centre with Internet Access
Concierge
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$53 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$53 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (29)
Room & Suite (17)
Pool & Beach (11)
Dining (10)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
tinamariepage
22 March 2018|
Answer
Response from JULIO H | Property representative |
You can call me on my U S cell phone 956-545-5255
0
Votes
Christopher L
21 June 2016|
Answer
Response from JULIO H | Property representative |
Good day, we have no service animals.
0
Votes
Google Translation
Christopher L
21 June 2016|
Answer
Response from JULIO H | Property representative |
An apology not accept pets
0
Votes
Google Translation
Room Tips
"2 and 3 levels give you a classic view . Rooms on the higher levels look modern - it may be a extension of..."
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"No tips to add"
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"Close to shops. Help with transport for visa processing"
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"Clean rooms, nice views , nearer to the town center and marketplace. definitely good to visit."
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