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Mision Grand Valle de Bravo

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Mision Grand Valle de Bravo
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374 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Worthing, United Kingdom
Reviewed 25 August 2014

My partner and I booked one night at the Mission Hotel to celebrate her birthday. We booked their Preferencial Special room, which is advertised as being in front of the waterfall, special quality bed linens, welcome cocktail, fruit, full breakfast and other special amenities. We were warmly welcomed om arrival and our initial impression were highly favourable. However the bedroom...

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Helpful?
2Thank willisar90
GERENTEHOTELMISIONVB, Gerente at Mision Grand Valle de Bravo, responded to this review

We appreciate your comments which feed back and help us to enhance process improvements, which rest assured you will have possible solutions. We have various room types and will be watching your next visit to allocate according to your specifications

Mexico DF
Reviewed 7 August 2014

Firstly, the location of this hotel, with the waterfall as a backdrop, is stunning. It is let down in other ways, however. At check in, we were given the key to the wrong room. After returning to reception, we were given the correct key. On opening the room door, we were hit by a stench of vomit that prevented us...

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Helpful?
Thank JohnnyK476
GERENTEHOTELMISIONVB, Manager at Mision Grand Valle de Bravo, responded to this review

We apologize a lot for all this inconveniences, isn`t our service Standard, and please let us serve to you again for give our best effort to demostrate our tue service We are working in all this flash points.

Mexico City, Mexico
Reviewed 28 July 2014

I´m really amazed of Mision Refugio del Salto Hotel!! This is one of the best places I´ve ever known in my life! It has the best views and incredible sights, in the middle of the nature, the waterfall of Salto is just incredible, amazing!!! The whole team that attends, the quality of the products and the service in each area...

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Helpful?
2Thank Rossie V
GERENTEHOTELMISIONVB, Gerente at Mision Grand Valle de Bravo, responded to this review

is a pleasure to know that we serve pleasantly for us all comments are important because they allow us to work more on the way we look for quality, with our best effort. thank you

Mexico City, Mexico
Reviewed 23 July 2014 via mobile

We stayed over a weekend with all the family. We booked two rooms and two cabinets. The two rooms inside the main building are brand new. The cabinets are ok not the newest they have. Ask for the new ones before during checkin. Hotel staff is very friendly. The landscape is beautiful and most of the views to the fall...

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Helpful?
Thank Christian P
GERENTEHOTELMISIONVB, Gerente at Mision Grand Valle de Bravo, responded to this review

appreciate your post and very happy to be offered a great experience, this is your home and we hope to return soon where you will be able to consistently realize further improvement

Austin, Texas
Reviewed 25 June 2014

We stayed the weekend in this hotel and loved it. The cabins are unique and have a beautiful view to the forest/jungle. The waterfall in the restaurant and bar area is amazing and makes for a nice experience. It can be cold, however their unique fireplaces kept us warm for the night. The pool is alright and hot tubs were...

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Helpful?
1Thank ara030
Oscar S, Gerente at Mision Grand Valle de Bravo, responded to this review

We are very happy to have covered their expctativas and have been able to achieve a good experience, rest assured that we will work on your suggestion, which was caused by a fault which was repaired Gladly

Mexico City, Mexico
Reviewed 9 June 2014

We arrived to the hotel early in the morning and the staff gave us our room as soon as we arrived, nice detail. A great waterfall inside the hotel is the great plus, that it is seen from the Spa or the restaurant. The hotel is near downtown but it is 15 min away by car. All cabins have a...

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Helpful?
Thank Lalo_estebanes
GERENTEHOTELMISIONVB, Gerente at Mision Grand Valle de Bravo, responded to this review
Google Translation

Muchas gracias pro sus comentarios, siempre nos impulsa a continuar dando nuestro mejor esfuerzo y tomar en cuanta sus opiniones...

Reviewed 29 October 2013 via mobile

I love the hotel. Very nice cabins with fire place inside which is very beautiful. There is a cascade that is gorgeous at the restaurant but their service is more than terrible. Awful , I really can't find the right words to deceive how bad it was. It took almost 40 minutes to bring the drinks that may say all....

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1Thank Yikesx
direct0rH0tel, Gerente at Mision Grand Valle de Bravo, responded to this review

Dear Guest: Sorry for your bad experience at the time you were waiting for your drinks, this is not our normal standard , we are checking this situation to prevent this happening again. We hope you can give us the chance to prove it that your review was used to correct this detail. Best regards Oscar Serrano Director Misión Valle...

Rennes, France
Reviewed 31 July 2013

Situated next to a natural waterfall, the place is the perfect romantic get-away. Service is extremely attentive and not tip-beggers. We were upgraded to a Chalet and it was such a cozy spot I'd have loved to stay there for another 4 days. Only inconvenient; it was very, very cold (it's in the middle of the woods, so, it's a...

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Helpful?
1Thank SergioIvan
GERENTEHOTELMISIONVB, Gerente at Mision Grand Valle de Bravo, responded to this review
Google Translation

Estimado Sr Sergio, una disculpa por el atraso en darle respuesta y agradecimiento a sus comentarios, nos llena de satisfaccion...

Mexico City, Mexico
Reviewed 27 July 2013

We arrived at the hotel and were informed we had been upgraded to a chalet since they had received a large party and could not accommodate us in the regular rooms. Great. The staff that greeted us were very nice and eager to help. The way the chalets are located is very uncomfortable since the walkways were muddy from all...

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Helpful?
Thank LIA37
GERENTEHOTELMISIONVB, Gerente at Mision Grand Valle de Bravo, responded to this review

Your comments always help us to improve our service , we appreciate your help, to detect improvements and achieve satisfactory stays Gladly

Chicago, Illinois
Reviewed 24 March 2013

I spent a weekend in this beautiful place. Is located near downtown of Valle del Bravo. This place is sorrounded with nature is a little piece of heaven on earth. We stayed in a chalet, the rooms were beautiful with a small living room with a chimney to warm you during those cold nights. The staff of the place are...

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Helpful?
Thank anabelltenorio
direct0rH0tel, Manager at Mision Grand Valle de Bravo, responded to this review

We appreciate your feedback and foremost would be happy to continue to have a preference in this home, we like what has generally enjoyed, but we also care about your impression of the restaurant and rest assured we will be ready to make the necessary steps to provide optimum service despite the high demand of people who could receive and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Mision Valle de Bravo, located in the Avándaro Forest, beautifying our facility is located the Natural Waterfall Salto and Rio, so I we turn into the ideal place to carry out their important work meetings in a relaxed atmosphere surrounded by the nature or enjoy a wonderful weekend with family or friends. We have 93 rooms, standard sized, Jr. Suite, Villa Classic and Luxury Villa, so that any of them live the unique experience Mission in Valle de Bravo and the combination of forest and river with the comfort and luxury of our facilities , will make you feel in an atmosphere of total relaxation and recreation. We come discover our renewed SPA Real A'ayaní, Integral Development Center where you can achieve a body connection - mind - spirit, because we have everything necessary for you to achieve the perfect balance daily life with an extensive menu of services such as ... more   less 

Additional Information about Mision Grand Valle de Bravo

Address: Fontana Brava S/N | Col Avandaro, Valle de Bravo 51200, Mexico (Formerly Refugio del Salto)
Region: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Valle de Bravo
Price Range: €98 - €230 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mision Grand Valle de Bravo 3*
Number of rooms: 93
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Valle de Bravo
#5 Romantic Hotel in Valle de Bravo
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Questions & Answers

Here's what travellers have asked, with answers from Mision Grand Valle de Bravo staff and other travellers.
8 questions
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Questions? Get answers from Mision Grand Valle de Bravo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to stay in the main hotl instead of the cabins”
 of 5 bubbles flameforever, 26 Feb 2017 | Read review
“ask for the riverside rooms”
 of 5 bubbles segevh, 31 Dec 2016 | Read review
“Do not leave any valuables out, they came during the evening to drop chocolates and stole my earrings.”
 of 5 bubbles rantunes2016, 8 Oct 2016 | Read review
“near the cascada.”
 of 5 bubbles LaPalomilla, 26 Aug 2016 | Read review
“If you want lots of space, any of the chalets. If you want to be near the pool, one of the interior rooms.”
 of 5 bubbles 10neilm, 20 Jul 2016 | Read review
5 of 5