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Relais Gouverneur Saint-Jean-sur-Richelieu

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Relais Gouverneur Saint-Jean-sur-Richelieu
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150 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Reviewed 4 January 2017

For starter my expectations were high so I was expecting more for my money. I spent $109 plus tax on my room that brought it to just about $135 CAD The room was ok, but I could not get the door unlocked and maintenance had to come help. The room was clean and comfortable but nothing special in anyway. Everything...

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Thank Suzanne C
Reviewed 30 December 2016 via mobile

Everything was good in this hotel. The one minus is - it's far away from the center. We stayed with a child and we can't complain. Room is large, beds were large. Clean. They have a breakfast in cafe - $12.

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Thank Oleksandra M
Whitby, Canada
Reviewed 8 November 2016

Spent 2 nights here. Property is in reasonably good upkeep. Rooms are spacious and beds comfortable. Breakfast choices were good also. Had to inquire about why some people had free breakfast voucher and we did not. Found the answer to be a bit questionable. I then questioned why the room rate had been jacked higher. No doubt it was because...

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Thank Scott P
Reviewed 23 October 2016

Stayed there for a business trip. Quiet hotel. There is no gym however they do offer a 1 day gym membership at a local gym. swimming pool onsite however did not have the opportunity to use it. The selection for the onsite restaurant was good for the breakfast and lunch however felt was restrictive for the supper.

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Thank ancas15
Reviewed 9 October 2016 via mobile

We stayed here for 2 nights. The room was nice, lots of room, clean. The staff was awesome too. The hotel has a nice lobby and breakfast, seems a bit pricey. Restaurant on site too. Reasonably priced. Coming back in December.

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Thank Susan M
GouverneurRelais, Room manager at Relais Gouverneur Saint-Jean-sur-Richelieu, responded to this review

Hi Susan M, We are very happy you appreciate your stay with us. Thank you to have taken time to share your experience with us. It is a good motivation for all employees to offer the best service possible. Many thanks and see you soon!

PHL
Reviewed 20 September 2016

The Relais Gouverneur was easy to find - on the main track - it was quiet and restful and I enjoyed the plants and foliage around the hotel whenever we entered or left. Free parking a plus. Rooms good, bathroom the same. What I was missing was a fridge, however, at $10 more I declined. It is my opinion that...

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Thank Christa E
GouverneurRelais, Room manager at Relais Gouverneur Saint-Jean-sur-Richelieu, responded to this review

Dear Christa E, Many thanks to take your time to share your experience with us. We consider your suggestion. We appreciate you like our services. We will be happy to welcome you once more. Sylvie Baril Room manager

Reviewed 9 July 2016 via mobile

I had 5 guests who did stay at the Gouverneur and appreciated the service and quality of the rooms clean and efficient. The staff was responsible and of great assistance. too bad the chef did not show up for work!!

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Thank jacquesmasson
GouverneurRelais, Room Manager at Relais Gouverneur Saint-Jean-sur-Richelieu, responded to this review

Dear Mr Masson First we thank you to take your time to write your appreciation on your last stay with us. Customer service is our priority and we are proud to deliver clean and comfortable rooms. We wish you can appreciate the cuisine of our Chef the next time you will visit us. Many thanks! Sylvie Baril Room manager

Quebec City, Canada
Reviewed 15 June 2016

This a great hotel if you want discover the area. The staff was great and helpful. We even got an upgrade to a suit. Was amazing! Close by are the old military base and college, Parc Safari in Hemmingford, old forts, wineries, etc.

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Thank gallons
GouverneurRelais, Room manager at Relais Gouverneur Saint-Jean-sur-Richelieu, responded to this review

Dear Gallons! Many thanks for your excellent comments on your last stay. Families are welcomed and we are pleased to make every sejourn a pleasant one. There is so much to discover in our area, we would be pleased to suggest other attractions on your next visit. Sylvie Baril Room manager

Toronto, Canada
Reviewed 21 March 2016

On March 18th, 2016 my family and I went to Saint Jean Qubec to see one of my sons who is in basic training. This was our first trip to Quebec and we stayed at the Gouverneur Relais Saint Jean. There were 8 of us in total using two rooms and our stay was very nice and comfortable. The rooms...

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1Thank Foolishfather
GouverneurRelais, Director of Sales at Relais Gouverneur Saint-Jean-sur-Richelieu, responded to this review

Dear Foolishsfather, Thank you for taking your time to write your positive review about our hotel. We are glad to ear that you have enjoyed the rooms and its equipment. Its a pleasure to read your opinion about our front desk clerk, Shenique, we will pass her the message. Don't hesitate to come and visit us again! Bienvenue chez nous!...

Kingston, Canada
Reviewed 3 December 2015 via mobile

With limited time in St. Jean I picked this location/hotel because it allowed me to meet business associates for dinner in the restaurant. The bar an restaurant are closed for a private function.....all night! I was not informed of this at the time of booking or check in. I would not have stayed here if I knew. I'm uncertain why...

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Thank BigYinBhoy
GouverneurRelais, Manager at Relais Gouverneur Saint-Jean-sur-Richelieu, responded to this review

Dear BigYinBhoy, We do apologize for the inconveniences that you had regarding the booking of our Restaurant for a group. We take your comment in consideration and will try our best to accommodate our guests the best that we can. Thank you for your comment. Véronique Soucy Lodging Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Gouverneur Relais Hotel St-Jean-sur-Richelieu,your hotel in the Montérégie region! Just 20 minutes from Montreal, 113 comfortable rooms are available to help you enjoy trips to the Safari Park, the International Balloon Festival at Fort Lennox, Fort-Chambly and other activities south of Montreal. Gouverneur Hotel Saint-Jean-sur-Richelieu is ideal for meetings and celebrations with 11 multipurpose rooms, with one room offering a 500 guest capacity. For the connoisseurs of brunch, our Sunday brunch is a must in the area! ... more   less 

Additional Information about Relais Gouverneur Saint-Jean-sur-Richelieu

Address: 725 Boul. Seminaire Nord, Saint-Jean-sur-Richelieu, Quebec J3B 8H1, Canada (Formerly Gouverneur Relais Saint Jean)
Region: Canada > Quebec > Saint-Jean-sur-Richelieu
Price Range: €99 - €127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Relais Gouverneur Saint-Jean-sur-Richelieu 3*
Number of rooms: 113
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Questions & Answers

Questions? Get answers from Relais Gouverneur Saint-Jean-sur-Richelieu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor away from the elevators is best. Do not pay extra for a view of the river.”
 of 5 bubbles 245suzannec, 4 Jan 2017 | Read review
“We have stayed on the 5th floor and ice machine is on the 4th.”
 of 5 bubbles Cruzdiva67, 15 Sep 2015 | Read review
“If you drive, you may go little further to town center to buy grocery at super market.”
 of 5 bubbles Dongnan, 16 Jun 2015 | Read review
“Ask for a view of the water. Wifi reception sucks on higher floors.”
 of 5 bubbles Expat_Chic, 12 Aug 2013 | Read review
“Book directly through the hotel”
 of 5 bubbles Angierobrts, 14 Jul 2013 | Read review
5 of 5