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Hotel Chateau Roberval

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112 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Gatineau, Canada
Reviewed 16 May 2016

My first time in Lac-St-Jean and I pick this Hotel because of the location, and the inside pool and other services. The price was very good for what you have. Easy access, Free parking, WiFi access and a grocery store 5 minutes walk. I stay 3 nites and enjoyed every one of them. Clean, the employees are friendly but not...

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Helpful?
1Thank jipig2016
Jolyne C, Gérant at Hotel Chateau Roberval, responded to this review

Dear Mr. Jipig2016, it is a pleasure to read your comment. Our location, as you discovered, is ideal for the proximity of many attractions. We are happy to learn about your good experience with our employees; we’ll share your comments with our team with pride. We hope you will come back soon!

Reviewed 7 August 2015 via mobile

Very clean and staff was friendly. Overall a poor nights sleep. Beds are very hard and room was noisy. WiFi also didn't work well. Connection was not solid and made planning our next days events difficult. Not sure I'd stay again.

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Thank Adam C
Jolyne C, Gérant at Hotel Chateau Roberval, responded to this review

Dear guest, First of all, thank you for taking the time to give us your comments. Those are helping to improve our establishment. We are sorry that your stay was not as expected. We are gradually working on making our installations better. Be sure that your comments will be noted. Thank you.

Chatelet, Belgium
Reviewed 11 December 2014

No single consistent messages from the front office regarding prices, rebates,... Seems to make prices based on your outlook. The restaurant was awful, food was cold and the personal even was shocked that I claimed to warm back my plate. As well declining many choices on the menu, stating that we were guilty to have selected our journey to happen...

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1Thank Flying_Teddy
Ottawa, Canada
Reviewed 5 August 2014

Very nice hotel, very clean, nice big rooms and nice bathrooms. I would definitely recommend staying there if you are going to Roberval. Only disadvantage was that breakfast wasn't included but we still chose to have breakfast at the hotel. Not great for the price, buffet style, the food was cold and really not great. Next time we return to...

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Thank Frabel-62
Toronto, Canada
Reviewed 4 December 2013

Not sure about the brand new hotel part. Part of the upper floor was being repair and the paint odor in the hotel hall ways are not exactly welcoming. Couldn't get a room that faces the outside but rather towards the inner court. Front desk is a variable - depending on who is on, some are very helpful and others...

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Thank DC972
Ireland
Reviewed 1 October 2011

Nice modern hotel, deluxe room very spacious. even has jacuzzi!

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Thank AlanMerrins
Montreal, Canada
Reviewed 25 August 2011

We stayed at the Chateau Roberval on August 3rd 2011. Our room smelled bad; had torn curtains and most of all, it had a broken button to control the ventilation system. We seemed to disturb the staff at the reception when we brought it to their attention. They nevertheless had us visit 2 other rooms which were no better (...

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3Thank cycliste155032
Suva, Fiji
Reviewed 21 July 2010

Nice time with swimmers and officials at the 6th FINA Open Water Swimming Championships..

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Thank DennisM2
MTL, CANADA
Reviewed 16 March 2010

I found the hotel quite pricey for the room we got. The room was clean and simple. The bar downstairs had comfortable seats. Don't know how I feel about the pool in the middle of the hotel. Lots of parking. Good for business and short stay.

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1Thank sunflowers10
Ottawa, ON
Reviewed 26 July 2009

I travel quite a bit and this has been my worse experience so far...I just got back from the Not-so Chateau Roberval!! I should have known better...When I called to reserve 2 rooms and ask questions, I felt like I was bothering Renee at the front desk, she was cold, rude and not helpful at all. I decided to go...

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3Thank TripAddict78

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Château Roberval Hôtel & Convention Centre wishes you a warm welcome, here in the heartland of the Lac-Saint-Jean visitor and business region. 124 guest rooms (non-smoking), Convention Centre (9 meeting rooms and venues accommodating 10 to 600 guests), restaurant & bistro bar, indoor pool & spa fitness room, high-speed WiFi. Do note Château Roberval Hôtel's enviable location near most of the Saguenay Lac - Saint-Jean region's top attractions. Travelling for business or for pleasure, from across Québec and beyond or from the other side of the Atlantic, touring in a group, or with your family... Welcome to the majestic world of Piékouagami! ... more   less 

Additional Information about Hotel Chateau Roberval

Address: 1225, Marcotte Boulevard, Roberval, Quebec G8H 2P1, Canada
Region: Canada > Quebec > Saguenay–Lac-Saint-Jean Region > Roberval
Price Range: €88 - €93 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Chateau Roberval 3.5*
Number of rooms: 124
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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