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Fairmont Le Chateau Montebello

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Fairmont Le Chateau Montebello
Fairmont Le Chateau Montebello
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1,724 Reviews from our TripAdvisor Community

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Showing 1,313: English reviews
Reviewed 4 days ago NEW

I'm going to gush: we loved this place. We loved it so much that we plant to visit it every January. Hubby and I needed a quick relaxing getaway post-holidays and our visit may have been the most relaxing trip I can ever remember taking. We took advantage of the pool, hot tubs and spa. We enjoyed wine and snacks...

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Thank Arien R
Reviewed 1 week ago via mobile

me and my wife spent this weekend at this beautiful hotel. it was a great experience. for dinner we book at the main restaurant. the food was excellent but the only bad thing was the service. our main dish came 1h 15min after we order it. we complained to our waiter and the manager came and apologize for the delay...

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Thank guss55
Reviewed 1 week ago

We arrived at the property as a last minute excursion. When we arrived there was a great inital charm. It wore off rather quick. The staff was wonderful, Courteous, friendly, helpful. But the age of the builiding shows. While we can appreciate the charm of a building built in 1930, it may be time to do a little 'housekeeping'. Patches...

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1Thank familyof3diningspree
Victoria
Reviewed 1 week ago via mobile

This was our second stay at the Chateau but our first winter stay. The historic hotel is gorgeous and it's construction and history is most interesting. Be sure to save time for sitting in the lobby to relax and enjoy the atmosphere (a cup of tea or cocktail adds to the experience). Kids are very welcome. There games for all...

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1Thank kktvic
Newmarket, Canada
Reviewed 1 week ago

We stay often at Fairmont properties, but this was our first ever visit to the Chateau Montebello. First of all, let me say the service was excellent, which I've come to expect at all Fairmonts. We stayed in a Signature River View room, with views in multiple directions, which was nice. Unfortunately, the property was a little too rustic for...

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1Thank DCH_in_Canada
Reviewed 1 week ago

This classic hotel is a warm and unique spot to take in the local culture and cuisine. Dining will include local produce and wonderful game from the Quebec area. Bring a book and enjoy time by the towering fireplaces in the center of the main building.

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Helpful?
Thank John M
LeChateauMontebello, General Manager at Fairmont Le Chateau Montebello, responded to this review

Thank you so much John M! I am pleased that you have enjoyed it. Geneviève

Montreal, Canada
Reviewed 2 weeks ago via mobile

Not impressed so far! Trying to get some food since 7:00. No service in restaurant so we left, went to Bistro to eat so many people can't hear ourselves talk and now No Room Service!! Much better places than this for much cheaper AND 2 double beds for a couple. Small beds may I add

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Helpful?
Thank Marzia D
LeChateauMontebello, General Manager at Fairmont Le Chateau Montebello, responded to this review

I am sorry Marzia D about this experience. I must say that we always have room service, so I do not understand your comment about it, and you must have stayed during a very busy night and hit just the peak time, but still this is not the type of experience we want to offer to our guests. Since I...

Toronto, Canada
Reviewed 2 weeks ago

No doubt a lovely and special place with the beautiful log structure, the facilities and the location on the Ottawa River... but for the high cost and the promise of a first class Fairmont experience, our family was let down and will not return. We went for 4 nights between Christmas and New Years, and paid for the breakfast and...

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2Thank Dsharpe6Degrees
LeChateauMontebello, General Manager at Fairmont Le Chateau Montebello, responded to this review

Thank you for sharing your constructive feedback Dsharpe6Degrees. I am much appreciative to read your feedback as it provides us with specific elements that we can work on and improve, and I have already shared with our team to see how we can immediately modify our service. I must say this year between Christmas and New Year was particularly busy,...

Guelph, Canada
Reviewed 2 weeks ago via mobile

The Fairmont put on a wonderful winter escape. There was tubing,skating,hockey, and dog sledding - all we could rustle up. The spa facilities are wonderful. The food was tough to rate it was a buffet except for the one night we ate in the bistro. When I go back I will balance my nights. The food did not lack quality...

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Thank Rdowhan
LeChateauMontebello, General Manager at Fairmont Le Chateau Montebello, responded to this review

Thank you Rdowhan for your great and constructive feedback! We always love to hear from our guests, and we received some raving comments for our exceptional service a lot, so I am glad you also enjoyed it! For the New Year’s Eve gala Dinner, the feedback was also fantastic, and our culinary team always does something completely different, and some...

Reviewed 2 weeks ago

We spend two nights here with my parents and sister and her partner. The facilities were fantastic and the grounds spectacular. It was so magical in the winter. We loved attempting to cross country ski and the tubing was so much fun! The staff were all very friendly and helpful, the rooms were cute and traditional. The pool is huge...

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Thank Kate C
LeChateauMontebello, General Manager at Fairmont Le Chateau Montebello, responded to this review

Thank you for sharing Kate C! I am very glad that you have appreciated your stay with us! Geneviève

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Escape from the ordinary and experience a delightful retreat at Fairmont Le Château Montebello, the world's largest log cabin! Nestled in the heart of the scenic Montebello village, surrounded by nature, the hotel is famed for its rustic yet luxurious accommodations, excellent service and refined gastronomy. Historically founded as a private club in 1930, Fairmont Le Château Montebello has had the privilege of hosting many political figures, royalty and other celebrities. The resort is now an ideal destination both for leisure and business travelers. Entertainment, local cuisine, relaxation and a warm welcome is what you will come to expect as we want your experience to be truly unforgettable. Beautiful surroundings and year-round activities offer our guests countless possibilities of adventures, including golf, cross-country skiing, snow shoeing, curling, tennis, squash as well as Canada's only Land Rover Off-Road Driving Experience! ... more   less 

Additional Information about Fairmont Le Chateau Montebello

Address: 392 Rue Notre-Dame, Montebello, Quebec J0V 1L0, Canada
Region: Canada > Quebec > Outaouais Region > Montebello
Price Range: €164 - €321 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Le Chateau Montebello 4*
Number of rooms: 211
Reservation Options:
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Also Known As:
Fairmont Le Chateau Montebello Hotel Montebello
Chateau Montebello
Fairmont Montebello
Montebello Fairmont
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Le Chateau Montebello staff and other travellers.
11 questions
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Questions? Get answers from Fairmont Le Chateau Montebello staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a quiet area as walls are paper thin.”
 of 5 bubbles familyof3diningspree, 14 Jan 2017 | Read review
“Higher floors are quieter and end of the halls will have no foot traffic”
 of 5 bubbles johnmZ7968IT, 9 Jan 2017 | Read review
“book early and ask for a view of the river.”
 of 5 bubbles Dsharpe6Degrees, 5 Jan 2017 | Read review
“The rooms on the basement level don't offer a lot of natural light, but they may be the only rooms with the jacuzzi tubs.”
 of 5 bubbles debrandi, 1 Jan 2017 | Read review
“Prepare yourself if no heating in your room”
 of 5 bubbles mtlcouple2, 20 Dec 2016 | Read review
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