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Hilton Garden Inn Toronto/Vaughan

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Hilton Garden Inn Toronto\/Vaughan
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608 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Toronto/Vaughan
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Showing 598: English reviews
Joliette, Canada
Reviewed 4 weeks ago

The rooms have been clean, the service in the dinner and Bar are pour the staff likes to talk but just between them and you have hard time to get their attention. Same for the breakfast. The beer is 2.50$ more expensive than a Marriott Hotel, no specials, so I will take my clients to a different place. Their is...

Review collected in partnership with Hilton Garden Inn
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Thank 67heikok
KrishnaHGI, Manager at Hilton Garden Inn Toronto/Vaughan, responded to this review

Good day 67heikok, Thank-you for staying with us and sharing your feedback with the Trip Advisor. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to...

Coldwater, Canada
Reviewed 4 weeks ago

The only real issue's I had in the hotel were that the bed was very uncomfortable and that I noticed an expired fire extinguisher in the fire cabinet on the ground floor east exit hallway. I mentioned it to a staff member and they didn't seem to really care.

Review collected in partnership with Hilton Garden Inn
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Thank joewC8267GM
KrishnaHGI, Manager at Hilton Garden Inn Toronto/Vaughan, responded to this review

Good day JoewC8267GM, Thank-you for staying with us and sharing your feedback with the Trip Advisor. I apologize that our staff has not explained about our Mattress. All our King sized mattresses come with an adjustable knob, where the guest can change the preference and have the mattress soft or hard according to their comfort level. We are sorry we...

Sudbury, Canada
Reviewed 21 February 2017

Friendly and efficient service, Excellent location in order to enjoy Canada's Wonderland, the Vaughn Mall and many other local attractions. Rooms are clean and carpet free. Pool with slide is fun for kids of all ages.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank C5303GGvictoriam
Management response:

Thank you for the great comment, I'm glad the kids had fun on the water slide and the rooms were to your liking. I just want to let you know, our water slide is open for march break week, every evening from 5pm-10pm. If there is any questions please do not hesitate to contact me at anytime. Thank you again...

Scarborough, Canada
Reviewed 16 February 2017

Proper training of arrival receptionist would improve service. All staff members should offer the exact service because one can cause harm to overall performance. The appearance and cleanliness of the rooms is exceptional, great cleaning staff.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank susanwJ6027OG
Management response:

Hi susanwJ6027OG Thank you for taking the time to give us a feedback. At Hilton Garden Inn Vaughan, we are always looking to improve our service and uphold our hotel standards. I will share with our team your feedback and provide any needed training to our reception staff. Thank you again for choosing Hilton Garden Inn Vaughan, I look forward...

Wiarton, Canada
Reviewed 15 February 2017

My daughter and I throughly enjoyed the hot tub & swimming pool. Our room was clean, comfortable and most of all quiet. We are looking forward to staying at this location again in the future. We just hope they have fixed the underground parking and that they aren't hosting a seminar for both our nights stay making the parking situation...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 364clared
Management response:

Thank you for your time in writing a feedback for our property. At Hilton Garden Inn Vaughan, we are always looking for ways to improve our guest's experiences. I am happy to hear the swimming pool and hot tub was enjoyed. I will also give a pat on the back to the housekeeping team for a job well done. As...

Ottawa, Canada
Reviewed 13 February 2017

I have stayed in several Hilton family hotels, very frequently Garden Inns. I remember when Garden Inns looked like this one, and it was quite a while ago. The majority of them have upgraded or are at least carefully maintained their décor and overall structure. Not this one unfortunately. The Toronto/Vaughan Garden Inn is stuck in time, and maintenance/renovations were...

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Thank Travel_with_reason
KrishnaHGI, Manager at Hilton Garden Inn Toronto/Vaughan, responded to this review

Good day, Thank-you for staying with us and sharing your feedback with the Tripadvisor. We are sorry we were not able to provide you with the quality of services you deserve. I understand your room had some maintenance issue. Kindly contact me at 905 660 4700 I would be happy to assist you to get more information. Regarding the Water...

Toronto, Canada
Reviewed 13 February 2017

Made me park far away and then go back to my car in freezing cold weather to put ticket on the dash. Room was cold and uninviting. This is not the standard Hilton I am used to. Wood tile floors in a spartan room with little decor and an uncomfortable bed. It felt like a hospital room.

Review collected in partnership with Hilton Garden Inn
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Thank Chris B
KrishnaHGI, Manager at Hilton Garden Inn Toronto/Vaughan, responded to this review

Good day Chris B, Thank you for taking your time to reply at Tripadvisor. I understand that our staff asked you to place a parking pass in your car, since our staff wanted to make sure that you are a registered guest in our property. Our Location is fast developing and we have a major TTC subway construction happening outside...

Windsor, Canada
Reviewed 11 February 2017 via mobile

The room was clean and had everything I needed. The hotel lounge though is costly. 37 bucks for three beers is gouging in my opinion. If the prices were fair we probably would have had dinner here but decided to go elsewhere.

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Thank alex g
KrishnaHGI, Manager at Hilton Garden Inn Toronto/Vaughan, responded to this review

Good day Alex, Thank-you for staying with us and sharing your feedback with the Tip Advisor. We are sorry you feel our lounge price is expensive, our prices are par with the local hotel market lounge. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to...

Windsor, Canada
Reviewed 7 February 2017 via mobile

I've stayed here every year for the past 3 years for a 2 night stay. I am always impressed with the cleanliness and comfort of the room. Always furnished with 2 true queen beds, desk & chair. The staff is friendly and attentive and the breakfast in the morning is one of the best I've had at a hotel. Well...

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Helpful?
Thank Jason K
Management response:

Good day, Jason K Thank you for choosing Hilton Garden Inn Vaughan for your accommodation for the past 3 years and thank you for your kind comments about our hotel. I will pass on the positive feedback to our housekeeping team and food and beverage team. I hope you continue to stay at our property in the years to come,...

Southport, United States
Reviewed 23 January 2017

The hotel reception service has personal touch, professional, service are provided complete, cleanliness from entrance to rooms to breakfast area are outstanding, bedroom and sheets are clean and neat, fitness center, swimming pool are always accommodating and organized and safe.

Review collected in partnership with Hilton Garden Inn
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Thank michaelkF1384AI

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Toronto/Vaughan

Address: 3201 Highway 7, Vaughan, Ontario L4K 5Z7, Canada
Region: Canada > Ontario > Vaughan
Price Range: €100 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Toronto/Vaughan 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Hilton Garden Inn Toronto/Vaughan Hotel Vaughan
Hilton Garden Inn Vaughan
Hilton Vaughan
Vaughan Hilton
Hotel Style:
#7 Business Hotel in Vaughan
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Toronto/Vaughan staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Toronto/Vaughan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay elsewhere”
 of 5 bubbles waterlover99, 31 Dec 2016 | Read review
“Room away not facing the garbage bins. The lighting is so bright that it blares in from the cracks of the curtains.”
 of 5 bubbles lisaofottawa, 17 Nov 2016 | Read review
“used electronic check in, limited room selection”
 of 5 bubbles Cangolf, 8 Nov 2016 | Read review
“Preorder the breakfast. Very good and cheap!”
 of 5 bubbles HoppieTravel, 7 Nov 2016 | Read review
“High floor rooms with hot tubs are to die for”
 of 5 bubbles Littlemisskid, 20 Oct 2016 | Read review
5 of 5