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Hilton Garden Inn Toronto/Ajax

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493 Reviews from our TripAdvisor Community

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Showing 478: English reviews
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Wall Hexham
Reviewed 6 days ago NEWvia mobile

Stayed here for only one night. But we enjoyed every minute .reception was really quick and easy, rooms large spotlessly clean and had everything you could possibly need bed was very comfortable nothing at all to complain about. Breakfast was very good would definitely recommend this hotel.

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Helpful?
Thank kylecurt
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for the outstanding review. It was a pleasure having the chance to accommodate you. I am happy to learn that you thoroughly enjoyed your stay and we exceeded your expectations with the facility and the services we offered. Thank you so much for staying with us and we look forward to welcoming you back in the...

HOTEL’S FAVOURITE REVIEW
Reviewed 27 October 2016 via mobile

I recently stayed at this Hilton Garden Inn for three nights to deliver a couple of customer service training seminars to a local business. I will say that this hotel is heads and tails above nearly all other hotels in providing excellent customer service! From my first encounter at checking in to my early morning departure on day 4, they...

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Helpful?
1Thank Ddrw
About Hotel's Favourite Review
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

What an outstanding review! Thank you so much for sharing your recent stay experience with us. I am so happy and excited to learn that you had an exceptional stay and that the facility and service offered here exceeded your expectations. I will be sure to share this wonderful feedback with my team. We sincerely appreciate your business and look...

Reviewed 1 week ago

Spent one night here and would use this hotel again in a minute. The stay, although high priced was pleasant, staff were friendly and the room was quiet. There's not a lot to do in Ajax so it'd good to have a nice room to relax in ;)

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Helpful?
Thank Robert P
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We sincerely appreciate your kind comments about our staff and hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you stay with us again very soon!

Newmarket, Canada
Reviewed 1 week ago

We had a family wedding at this hotel . Family and guests stayed in the hotel and the reception was at the conference centre across . The front desk staff is one of the best I've seen . The banquet manager and bartender in charge on the conference side were absolutely terrific. It made us feel like they really like...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Anna H
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for such a wonderful review. I am extremely happy that you enjoyed your stay with us and that you found the facility and the services offered here exceed your expectations. I will be sure to share your feedback with the rest of the team. We sincerely appreciate your business and look forward to welcoming you back...

Saint Lazare, Canada
Reviewed 1 week ago

Clean, quiet, great food and staff, made me feel like home. Nice to keep seeing the same faces, and can count on a great dinner, and a restful stay. Handy location right off the 401, and out of the busy section of the GTA.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mike H
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for the outstanding review! It is always a pleasure to welcome regular guests like you. Thank you for your business and your continuous loyalty towards the Hilton brand. We look forward to hosting you again very soon!

Calgary, Canada
Reviewed 2 weeks ago

Wanted to thank the excellent staff at HGI for fixing a bad situation. We were booked for a 3 night stay - had an excellent 1st night - then a terrible 2nd. A hockey team rolled in - decided they were the 'only' guests in the hotel - yelling - playing 'hockey' -running up & down the hallways- b/c 'they...

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Helpful?
Thank Altius10
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for staying with us. My sincere apologies for the teams that disrupted your second night stay with us. We sincerely appreciate your recognition for Brittany and will be sure to share this wonderful feedback with the team. It is always a great motivator to be recognized by guests like you! Thank you so much for staying...

Reviewed 3 weeks ago

We just wanted a night out but looking for a pool for the kids. This was close to home and an alternative to Niagara. We went with our 3 yr old and 16 month old. They don't know the difference but having a pool and hot tub was like a vacation to them. The room was spacious we got a...

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Helpful?
Thank Jennifer S
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Dear Ms. Jennifer, Thank you for your review and for choosing the hotel. I'm happy you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Call us if there is anything we can help you with.

Boston, Massachusetts
Reviewed 4 weeks ago

From checkin till checkout, this was just a very good solid hotel experience. It is a lovely hotel and nicely appointed. The desk clerks were so friendly and helpful and our room was immaculate. Nice toiletries, a microwave and small fridge as well as a very comfortable kind size bed. First time staying this is brand and I was pleasantly...

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Helpful?
Thank patj0hn
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Dear Guest, We appreciate your kind comments about our staff and hotel. I'm happy that the stay was to your liking. We look forward to having you stay at our hotel as a guest. Call us if there is anything we can help you with.

Brooklyn, NY, United States
Reviewed 4 weeks ago

Very firm but comfortable bed, great service from staff and room was very spacious. Great hotel facility overall. Also it was very close to the places I needed to go to as far as shopping and eating. The complementary water that was in the lobby was very good as well.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank johnnief2017
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Dear Guest, We appreciate your kind comments about our staff and hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Call us if there is anything we can help you with.

Carmel
Reviewed 4 weeks ago

Visited the Hilton Garden Inn - Ajax to attend a Celebration of Life. The hotel has excellent banquet facilities with accommodating staff. I would say that all the guests enjoyed the celebration albeit a bit sad. Good location on the 401 with restaurants and shopping nearby.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Scott C
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Dear Mr. Scott, We appreciate the feedback and hope you visit us again in the future. We do take pride in accommodating to our guests needs the best way we can. Call us if there is anything we can help you with.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Toronto/Ajax

Address: 500 Beck Cres, Ajax, Ontario L1Z 1C9, Canada
Region: Canada > Ontario > Ajax
Price Range: €96 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Toronto/Ajax 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hilton Garden Inn Toronto/Ajax Hotel Ajax
Hilton Garden Inn Ajax
Hilton Ajax
Ajax Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Toronto/Ajax staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Toronto/Ajax staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“backside away from highway”
 of 5 bubbles JandBMontrealCanada, 17 Dec 2016 | Read review
“don't stay on the highway 401 room”
 of 5 bubbles Seethaler, 21 Oct 2016 | Read review
“For accessibility, this room cannot be beat!”
 of 5 bubbles GreyDiamond, 26 Sep 2016 | Read review
“We chose a room away from elevators and vending machines.”
 of 5 bubbles margaretm364, 7 Sep 2016 | Read review
“Request a room away from the elevators. Its really noisy! Make sure to bring a towel to the pool. Eat out!”
 of 5 bubbles irie_male, 24 Jul 2016 | Read review
5 of 5