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Sun Peaks Grand Hotel & Conference Centre

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Sun Peaks Grand Hotel & Conference Centre
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1,015 Reviews from our TripAdvisor Community

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Showing 986: English reviews
Seattle
1 review
Reviewed 3 days ago NEW

This was the beginning of the season and we expected things to be disorganized, but definitely not. The front desk staff was the friendliest and most genuinely helpful I have encountered in many years of travel. The housekeeping staff checked in on us regularly to see if we had everything we needed.

Review collected in partnership with this hotel

Helpful?
Thank Mary R
David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Mary Thank you for the great comments. While we do have many new staff, we also have a pretty intense training program to make sure they are ready to go even right at the beginning of the season. I'm pleased to hear we met your expectations. Kind regards, David More 

Kamloops, Canada
Level Contributor
6 reviews
4 hotel reviews
Reviewed 4 days ago NEW

It is always a pleasure to stay at the Sun Peaks Grand Hotel and Conference Centre. Staff are always welcoming, courteous and willing to help. The hotel itself is very clean. The daily service in our room was excellent.

Review collected in partnership with this hotel

Helpful?
Thank Dick T
David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Dick Thank you for the great review and for visiting us again. We look forward to welcoming you back next year. Kind regards, David More 

Vancouver, Canada
1 review
Reviewed 4 days ago NEW

We stayed at this hotel on the openning day of ski seanson at sun peaks, it is located very close to the lifts and sun peaks customer service facilities, surrounded by rental shops and cafes, had everything we needed to make our skiing trip perfect (including 3 hot tubs outdoor). Will definitely go there again

Review collected in partnership with this hotel

Helpful?
Thank 828serhiin
David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Guest Thank you for the great review. I am pleased to hear that you enjoyed your stay with us and that you would choose our hotel again. See you next time! Kind regards, David More 

Montreal, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 days ago NEW via mobile

We stayed in the Residences which is attached to the hotel. The difference is these are condos with full kitchens. Nice place, overall very clean but sooooo noisy! I asked for a condo on the 4 th floor ( highest) to avoid being walked on by upper floors but it ended up being just as bad because the people below... More 

Helpful?
Thank Julie M
Kamloops, Canada
1 review
Reviewed 1 week ago

Attended an event at the property...From arrival to checkout we had a phenomenal experience. The service was exceptional and every team member was truly engaged and went out of their way to make us feel welcome. The rooms were very comfortable, amenities were great... and I would have loved to take the bed home ... I would definitely recommend this... More 

Review collected in partnership with this hotel

Helpful?
Thank 738beverlyd
David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Guest Thank you for the great comments about the service during your recent stay. Our team loves seeing this kind of feedback after all the effort they put in to make our guests happy. I too am a big fan of the beds here as well! Kind regards, David More 

Kamloops
1 review
Reviewed 1 week ago

We have always enjoyed the spacious comfort and decor of the guest rooms at the Grand at Sun Peaks and this visit was no exception. The hotel has always been beautifully maintained and that continues to be the case. Mantles Restaurant is working with a new executive chef and a redesigned menu and it includes a number of nice items... More 

Review collected in partnership with this hotel

Helpful?
Thank murrayf336
David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Guest Thank you for the great review and for sharing your great comments about Ed. I will be sure to share it with him and I know he will be pleased to hear the great feedback you had about his service levels. We do have a new Executive Chef and Food and Beverage manager and the feedback from the... More 

Kamloops, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

My wife & I have stayed at the Sun Peaks Grand a number of times over several years and never been disappointed. From the reception desk on, the staff are friendly, professional and always prepared to assist you. The guest rooms are nicely decorated and larger than your average hotel room. During our stays, we always have at least one... More 

Helpful?
Thank Murray355
Surrey
1 review
Reviewed 2 weeks ago

This was our first time in Sun Peaks and we weren't disappointed. Our hotel room was roomy, clean and comfortable. The pools were clean and hot, we loved sitting outside in the weather (snow/rain/sleet) in the heat of the pools. The big pool was a perfect comfortable temperature. The lobbies were large, yet cozy and comfortable. None of the grand... More 

Review collected in partnership with this hotel

Helpful?
Thank W7738UCkarenv
Kamloops
1 review
Reviewed 2 weeks ago

The location was very nice. The two hot tubs on the third floor were exceptionally nice and very warm. The time of year was very quiet and we had the tubs completely to ourselves. The only thing that was poor was the lack of lighting in the room, however this would not stop us from coming again

Review collected in partnership with this hotel

Helpful?
Thank 221toddp
Saskatoon
1 review
Reviewed 3 weeks ago

The hotel was excellent to remind me for booking...upgraded our room for being an early booker I think???...and staff were helpful and courteous...not to mention a beautiful location and hotel...thanks Sun Peaks Grand!

Review collected in partnership with this hotel

Helpful?
Thank Keith O

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled in British Columbia’s striking Thompson Okanagan region, the Sun Peaks Grand makes it easy to immerse yourself in the beauty of nature. Located in the middle of Sun Peaks, the resort offers something for every guest in every season, from award-winning ski slopes and rugged hiking trails to relaxing spas and boutique shopping. ... more   less 

Additional Information about Sun Peaks Grand Hotel & Conference Centre

Address: 3240 Village Way, Sun Peaks, British Columbia V0E 5N0, Canada (Formerly Delta Sun Peaks Resort)
Region: Canada > British Columbia > Sun Peaks
Price Range: €85 - €209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sun Peaks Grand Hotel & Conference Centre 4*
Number of rooms: 220
Reservation Options:
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Also Known As:
Delta Sun Peaks Hotel Sun Peaks
Delta Hotel Sun Peaks
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Questions & Answers

Here's what travellers have asked, with answers from Sun Peaks Grand Hotel & Conference Centre staff and other travellers.
6 questions
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Questions? Get answers from Sun Peaks Grand Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the club floor, great option for Families!!”
 of 5 bubbles Kantonerro, 18 Oct 2016 | Read review
“Try to get top floor, especially if your room faces south.”
 of 5 bubbles edh718, 18 Oct 2016 | Read review
“Eat somewhere else.”
 of 5 bubbles johnathanm282, 17 Oct 2016 | Read review
“Skip the breakfast.”
 of 5 bubbles 292shaip, 11 Oct 2016 | Read review
“We had a mountain view room but it was quite a walk from reception”
 of 5 bubbles JanYoung, 15 Sep 2016 | Read review
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