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Heritage Inn Hotel & Convention Centre

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Traveller (20)
Room & Suite (28)
Dining (3)
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Overview
  • Excellent31%
  • Very good38%
  • Average20%
  • Poor9%
  • Terrible2%
Travellers talk about
“new wing”(15 reviews)
“pool and hot tub”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (185)
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179 results
Traveller rating
58
65
34
17
5
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Time of year
LanguageEnglish
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58
65
34
17
5
Show reviews that mention
All reviewsnew wingpool and hot tubfree hot breakfastattached restaurantnewer partbaconpool keyhotel restaurantscenic roadfew extra dollarsrecommend this hotel to anyoneroom had queen bedsbrunch buffeta wonderful stayprice was reasonablewould stay here againextra space
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1 - 5 of 179 reviews
Reviewed 1 week ago via mobile

I should have trusted my gut not to give them a second chance. First off waited to check in for 20 mins (21.00 pm) I booked standard room and the lady at the front desk Carol was nice enough to upgrade as I was return...More

Thank PJcoolmom
Reviewed 4 weeks ago via mobile

We stayed in Room 125. Check-in was a breeze and staff was very friendly. When we arrived in the pet friendly room, the air freshener was a bit overpowering so we closed it. The room had 2 queen beds which were very comfortable. The room...More

Thank Lottie543
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 2 weeks ago

Dear Lottie543, Thank you for sharing your feedback about your stay, we really appreciate you identifying the room you stayed in. We have passed your comments about the bathroom fan and air conditioner noise to our maintenance team to address. We hope to welcome you...More

Reviewed 4 weeks ago

I decided to stay here during a recent business trip. In order to save a little cash for my employer, I chose the "older" side, for less money. The outside of the hotel looked a bit dated, and the parking lot was a combination of...More

Thank jcsch
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 2 weeks ago

Dear jcsch, Thank you very much for sharing your review about your recent stay. We appreciate you sharing this feedback with us about your experience in our older rooms, amenities and breakfast. Should your business bring you back to the Pincher Creek area, try staying...More

Reviewed 13 May 2018

We had our dog with us so we were given a room on the first floor of the inn. I sincerely hope that the rest of the rooms are better than this one. The hair dryer was unusable - way too strong - it didn't...More

1  Thank VicsmomCalgary
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 2 weeks ago

Dear Guest, Thank you for sharing your feedback about your time at our hotel, we are sorry to hear you did not have an enjoyable stay at our hotel. We will review your comments with our maintenance and housekeeping staff to see where we can...More

Reviewed 30 January 2018

We stay here when we ski at Castle Mountain. This is a really nice size hotel the staff are really helpful the rooms are very clean and well set out. The beds are really comfortable, great water pressure and very clean. The little fridge and...More

Thank everyday_cat
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 6 February 2018

Dear Guest, Thank you very much for taking the time to share this great review of your recent stay. We are so happy you had a comfortable stay and our staff were able to accommodate you and your husband. We stock tea bags at the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$83 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$83 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (20)
Room & Suite (28)
Dining (3)
Pool & Beach (1)
Questions & Answers
Ask a question
Judy S
4 June 2016|
AnswerShow all 7 answers
Response from Adam S | Reviewed this property |
Breakfast was included yes.
0
Votes
voyager1Idaho
23 March 2016|
AnswerShow all 2 answers
Response from elen979 | Reviewed this property |
Yes, there is.
0
Votes
Room Tips
"Rooms on the east and west should offer a better view"
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"Ask for a room around back for a quiet room."
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"Rooms on west side face the highway but we did not notice any significant traffic noise."
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"Ask for the new building. The rooms are larger."
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