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Heritage Inn

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50 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Ladysmith, Canada
Reviewed 24 October 2015

Was travelling a distance and the hotel looked ok from outside. Checked in and trusted the front desk to give me a decent room, especially for $126.87 a night + taxes. Room was very dark and even after turning on all the lights - very dark. Reason because the room was dirty - not new dirty but stained carpets, cigarette...

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Helpful?
1Thank N M
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, I was very distressed to read your comments on your recent stay. It is our goal to offer a clean and comfortable room at a competitive price and all your points are being investigated and tended to where required. All carpets on the main level of the hotel were replaced after the town flood just over a year...

Nazareth, Belgium
Reviewed 15 October 2015

The hotel looks ok from the outside and is ok on the inside. Frontdesk was friendly. I got a room on the inside, which means facing the indoor pool and that means no window facing daylight or opening a window for fresh air. If you book, just check!

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Helpful?
Thank Peterpoes
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for your patronage and for taking a moment to post your review. A number of years back our property did an expansion and there are some rooms which now face into the pool and hot tub area. We do still have many rooms facing the outdoors and when available, we are always happy to assign an...

Parksville, Canada
Reviewed 14 September 2015

I chose the Heritage because it was a bit less money than the other one I saw and it looked kept up from the outside. I asked to see a room first. It was nice and clean and the price was fair for what I paid. I'd stay there again, no problem. I had a good breakfast in the morning,...

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Helpful?
Thank dfm1960
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest Thank you for choosing the Heritage Inn, High River and for taking a moment to share your experience. Value and customer satisfaction are very important to us and we take pride in maintaining our property to the highest standards. All of our staff work very hard to ensure that our property is comfortable for all our guests. I...

New Haven, Connecticut
Reviewed 9 September 2015

Because I was doing extensive traveling before arriving at High River to attend a wedding on Saturday September 5th, I phoned the hotel to inquire and to confirm that if I sent a package in advance of my arrival that it would be accepted by the staff and that it would be there for me when I arrived. The staff...

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Helpful?
Thank Jane L
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, I would like to apologize for the misunderstanding and lack of communication that took place towards the package you were sending to our property. Our staff believed during these calls that they were dealing with a prepaid delivery and not one that would be C.O.D. I recall all 3 of your phone calls to our hotel advising us...

Vancouver Island, Canada
Reviewed 5 September 2015

I always believe first impressions of a hotel are created first by the exterior appearance and then most importantly by the front desk. I knew this was an older hotel and so the tired exterior appearance did not concern me. What did initially concern me was the front desk - totally apathetic. No eye contact, no smile - for a...

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Helpful?
Thank travelwithval
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for your comments and we hope your loved one in the hospital is doing better. During the time of your visit to High River, this area was experiencing abnormally high amounts of smoke from multiple major forest fires in Northern United States and Western Canada. This caused many area smoke alarms to go off due to...

Golden, Canada
Reviewed 21 August 2015

I called around and the whole area was busy, including Okotoks where we have stayed before. Another hotel recommended the Heritage Inn as they do accept pets. It is an older property but well kept and front desk service was very good. Huge parking lot is a bonus, I arrived very late and there was still tons of parking. Room...

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Helpful?
Thank Dan M
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for taking the time to write a comment on your recent stay with us. I am proud to say that our staff works very hard at making all our guests feel welcome. Our guest rooms have recently been updated with more property improvements planned. Guest comfort is very important to us. As you mentioned in your...

Saskatchewan
Reviewed 10 August 2015 via mobile

Updated rooms. Big TV. Nice beds with duvets. Fridge. Not the luxury of the brand new hotels but definitely a good value with a hotel breakfast in the restaurant! Could use some fitting on the black out curtains. They let in quite a bit of light.

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Thank Saskgal64
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, I was happy to read that you enjoyed all of our updated amenities. Our property received a large number of renovations in the past year, one of which was the replacement of new drapes with black outs. Thank you for pointing out that we need to adjust some of the fittings, so everyone can enjoy a good night’s...

Wainwright, Alberta
Reviewed 2 August 2015

We weren't sure we would get a room, being it was the long weekend. Luckily we came across the Heritage Inn. The staff was all very friendly and helpful. The room was clean and a good size. The only downfall was our room was right across from the pop machine and it was a little noisy. And throughout the evening,...

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Helpful?
Thank Clipper02
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for your comments and for taking the time to post. I was very happy to read that you found our staff to be friendly and helpful, our rooms to your liking and that you enjoyed the value we offer and our complimentary breakfast I appreciate your comments in regards to the pop machines. We are in...

Ketchikan
Reviewed 14 July 2015

The room was ok... The only thing was for 2 beds they only gave out 2 wash cloths, 2 hand towels, and 2 bath... I had extra cup of coffee that I left until the next morning and by the time I got back to my room housekeeping dump it...

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Helpful?
Thank Ktnlady
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for your feedback on your recent stay. I apologize for the lack of linens in your room and any inconvenience this oversight may have caused you. I have reminded our housekeeping department to ensure that the appropriate number of linens are supplied, based on incoming guests. Our front desk staff is also always available to provide...

Raymond, Canada
Reviewed 17 May 2015

Rooms were big, nice locale, good food at reasonable price in restaurant. Quiet locale.] Pool was nice. Only downside is that there was no business centre, would have been good. Will stay there again.

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Helpful?
Thank HeatherLeighCameron
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you so much for taking the time to post your review. I was very pleased to read that you enjoyed your room, the pool and your meal with us. I will be sure to pass these comments along to my staff. I also noted your comment regarding the business center and have shared this with our Head...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Heritage Inn
Heritage Inn
Cuisines: Canadian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Banquet Room
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Nestled in the picturesque Alberta Foothills, only 20 minutes south of Calgary, The Heritage Inn Hotel & Convention Centre in High River offers beautifully decorated guest rooms along with a host of modern full-service amenities. Whether travelling for business, leisure, an intimate gathering or large event, our hotel has everything to meet your needs. ... more   less 

Additional Information about Heritage Inn

Address: 1104 11th Ave SE, High River, Alberta T1V 1M4, Canada
Region: Canada > Alberta > High River
Price Range: €76 - €91 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Heritage Inn 2.5*
Number of rooms: 73
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Questions & Answers

Questions? Get answers from Heritage Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose a room on the main level on the east side away from the main areas.”
  • Morning sun although cloudy; view from our room
 of 5 bubbles miladymar, 18 Sep 2016 | Read review
“Best tip is to find another hotel.”
 of 5 bubbles HBHBEdmonton, 14 Aug 2016 | Read review
“My room looked out at the parking lot, I had the window open so it was a bit noisy at night.”
 of 5 bubbles EsoxL, 2 Jun 2016 | Read review
“Avoid Room 117 unless you are courting typhus.”
 of 5 bubbles 746nm, 24 Oct 2015 | Read review
“don't book by the pop machine!”
 of 5 bubbles Clipper02, 2 Aug 2015 | Read review
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