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Melia Grand Hermitage

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Melia Grand Hermitage
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1,088 Reviews from our TripAdvisor Community

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Showing 681: English reviews
Reviewed 5 September 2014 via mobile

Just like the heading this hotel really is faultless we as a family group of 16 (7 Adults & 9 kids) had a wonderful time here staff all excellent and plenty to do for kids at night this is really the cream of Hotels just luxury we will definitely be back!!

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Helpful?
Thank Denise M
qualityhermitage, Manager at Melia Grand Hermitage, responded to this review

Dear Denise M, On behalf of the Team of Hotel Melia Grand Hermitage – Thank you for reviewing us! Your kind words and appreciation are the most wanted recognition for our hard work and efforts to make each and every one of you feel special in our Hotel! We are happy that you have had an amazing vacation here and...

london
Reviewed 5 September 2014 via mobile

Worst Hotel we ever stayed for a 15 days. Clueless Menegment with disturbing services. Managments behave UNPROPRITE and make you fill that you work in hotel. All around Unhappy faces of workers. Uctually a lot of workers dosnt want to be there at all. British.....This is worst 3 Star hotel you will ever visit... 1.Dont trust Good revives from Eastern...

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Helpful?
3Thank sani_nadia
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review

Dear sani_nadia, Thank you for your comment here in Tripadvisor. We are really sorry that you were not satisfied with your stay in Melia Grand Hermitage. The whole team is working hard with the main task to make our guests happy and enjoying their holidays. About the pictures you've mentioned I would say that, here in tripadvisor, they are or...

Sofia, Bulgaria
Reviewed 5 September 2014

We stayed 7 nights in Melia Grand Hermitage in the end of August - everything was fantastic from check in till check out. The room - incredible sea view, large balcony, very comfortable bed, huge bathroom with 2 sinks. The receptionists - polite, warm, smiling crew, the waiters and bartenders - helpful and very fast crew. The food - fantastic,...

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Helpful?
1Thank 32321n
qualityhermitage, Manager at Melia Grand Hermitage, responded to this review

Dear 32321n, Thank you for reviewing our Hotel in TripAdvisor. The whole Team of Hotel Melia Grand Hermitage is proud we managed to make your vacation here enjoyable and pleasant! Making each and every one of our guests feel special and well pampered is our main priority. Your gratefulness and appreciations to all of our Team members are motivating us...

Iran
Reviewed 4 September 2014

i was there with 2 other freinds in room 6019 from 27 august till 2nd of sep. everything fine/the level reception/room cleanings/pool/poll bar/on c floor breakfast/lunch and dinner service/massage centre/on 8th floor level longue and stuffs specialy pool bar tender/and rest cheff were too kind. i suggest time of gem and pool can be changed to 7 oclock. and also...

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Helpful?
1Thank 1333reza
qualityhermitage, Manager at Melia Grand Hermitage, responded to this review

Dear 1333reza, Thank you for taking the time to review Hotel Melia Grand Hermitage! We are happy to know that you have enjoyed our The Level program, which is created specially with attention to the last detail to make our guests feel even more pampered and well pleased. Thank you for evaluating most of our services so highly! The Team...

Vienna, Austria
Reviewed 3 September 2014

We stayed there for a week and we were more than satisfied. The food was really nice, the service was perfect and staff was always smiling and ready to help you. We would love to go there again next year.

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Helpful?
Thank Nicole R
qualityhermitage, Manager at Melia Grand Hermitage, responded to this review

Dear Nicole R, Thank you for sharing your opinion with other travelers in TripAdvisor! The Team is happy your expectations about your stay here in the Hotel have been met and you are satisfied with our services! The best recognition, we can have, are your smiles and appreciation! We will keep working with same passion and love for service and...

Reviewed 3 September 2014

Melia deserves to be called a 5* hotel with 5* service! We loved it all from the location to the toilette amenities in the bathroom. Everything is made with style and perfection. Competent staff on the reception desk, resolved our requests quickly. Also with good language knowledge – I personally heard one of them speaking English, Russian and German in...

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Helpful?
Thank Jivko G
qualityhermitage, Manager at Melia Grand Hermitage, responded to this review

Dear Jivko G, Thank you for taking the time to write a review for us in TripAdvisor! Your lovely words about our Hotel are making the whole Team proud with our work! The appreciation you are showing to all of our departments is motivating us to be even better in our job and provide you excellent experiences in the Hotel,...

Yambol, Bulgaria
Reviewed 2 September 2014

Melia Grand Hermitage is the best hotel ever! Me and my friends were amazed by its magnificent look and luxury rooms! Than comes the service and the staff – friendly, young /like us /, nice, helpful. Big restaurant with super tasty food for an All-inclusive program! Great value for money! Close to all the fun in Golden Sands – disco...

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Helpful?
Thank Mihail Y
qualityhermitage, Manager at Melia Grand Hermitage, responded to this review

Dear Mihail Y, Your opinion in TripAdvisor is highly appreciated! All of us are happy that you have had a wonderful vacation in Hotel Melia Grand Hermitage! Thank you for recognizing our efforts to make each and every one of You, our guests, happy and well satisfied with all of our services! It will be our pleasure to welcome you...

Moscow, Russia
Reviewed 1 September 2014

A lot of people with children and very noisy. Good food, really good rooms and hotel. Beach 300 m from hotel for step. Good coast line....................................................................

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Helpful?
Thank Светлана С
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review

Dear Светлана С, We are very happy to know that you and your family enjoyed your stay with us. We hope to see you again soon and to surprise you with more and better facilities and services. Best wishes, Anna Gancheva

Stellenbosch
Reviewed 1 September 2014

We stayed for a week on a special as a family. The Melia more than delivered in terms of value, the food was good and the facilities great. As a family we will definitely revisit. There is a very large pool and a free water slide that my kids lived on. The beach is fine although the loungers are quickly...

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Helpful?
Thank Bruce H
qualityhermitage, Manager at Melia Grand Hermitage, responded to this review

Dear Bruce H, On behalf of the Team of Hotel Melia Grand Hermitage – Thank you for sharing your opinion with other travelers in TripAdvisor! It is joyful to know that your expectations about your stay here have been met and you and your family have had an amazing vacation! Your smiles, memorable experiences and satisfaction are our strongest motivation...

Tehran, Iran
Reviewed 31 August 2014 via mobile

I had a very interesting time with my family in this hotel last week. Everything was in their order and we enjoyed all the interesting planed programs as aquagym and waterpolo. Steam bath and massage were unexpectedly relaxing ways to make us more enjoy of this hotel. Staffs had polite behaviors and wanted to satisfy us. I recommand you to...

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Helpful?
4Thank drfbehnia
qualityhermitage, Manager at Melia Grand Hermitage, responded to this review

Dear drfbehnia, Thank you for sharing your opinion in TripAdvisor! The whole Team is happy to know, that you have spent a memorable and pleasant vacation in our Hotel! Our main priority is to serve to all of our guests well and make their stay in Hotel Melia Grand Hermitage wonderful and miraculous! Your appreciation of our passion for service...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Imagine a place with a unique atmosphere and service where you can relax and enjoy the serenity, the sun and the sea... Imagine a place that will exceed your expectations... Located on a quiet hill and surrounded by a green park, this exquisite luxury hotel offers the tranquility you are longing for. The 5-star resort welcomes you with stylish atmosphere, quality service and refined cuisine. Lounge on the sunniest balconies, relax in the SPA centre or have fun on the beach with the water sports available. Indulge your senses in the 5-star YHI SPA Centre: exclusive high quality massages, therapies and procedures offer a chance to get away from the stress and enjoy the serenity of your vacations. ... more   less 

Additional Information about Melia Grand Hermitage

Address: 1 Grand Hermitage Alley, Golden Sands 9007, Bulgaria
Region: Bulgaria > Varna Province > Golden Sands
Price Range: €94 - €231 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Grand Hermitage 5*
Number of rooms: 727
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Hotels.com so you can book your Melia Grand Hermitage reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Melia Grand Hermitage Hotel Golden Sands
Melia Golden Sands
Melia Hotel Grand Hermitage
Melia Grand Hermitage Bulgaria/Golden Sands
Hotel Style:
#4 Luxury Hotel in Golden Sands
#4 Spa Hotel in Golden Sands
#5 Romantic Hotel in Golden Sands
#7 Family Hotel in Golden Sands
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Questions & Answers

Here's what travellers have asked, with answers from Melia Grand Hermitage staff and other travellers.
54 questions
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Questions? Get answers from Melia Grand Hermitage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5