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28/1/2018 29/1/2018
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    Helena Sands Hotel

    Sunny Beach 8240, Bulgaria
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    28/1/2018 29/1/2018
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    Traveller (270)
    Room & Suite (130)
    Dining (119)
    Overview
    • Excellent64%
    • Very good25%
    • Average9%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “fish restaurant” (29 reviews)
    “sea view” (27 reviews)
    “lovely hotel” (28 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (371)
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    1 - 5 of 262 reviews

    Reviewed 4 weeks ago

    Every year we go back to this hotel. It is at the quiet end of Sunny Beach but with all the amenities close at hand. The hotel is superb and the hotel Manager Mr Cvetan Ivanov is a true professional and knows the meaning of...More

    1  Thank PaulB77
    Reviewed 8 November 2017

    The vacation in august in Helena Sands Hotel was brilliant. The hotel itself is one of the nicest ones I have ever been to. -ROOM: very big and spacy, loved the evening drinks at the balcony and watching the sunset. Bed was very comfortable. -FOOD:...More

    Thank GlobeTrotterK90
    Reviewed 23 October 2017

    the hotel is nice the staff are not!! my mum fell in the hotel on the bridge due to a lip that was not visible, doctor came out and whisked her of in a wheelchair one bandage later and a bill for 300 lev!! I...More

    1  Thank traci888
    Reviewed 12 October 2017 via mobile

    Stayed at this hotel for a week had really high expectations as it was a 5 star hotel. Our first impression was as we arrived yes we had chosen well. Reception staff seemed pleasant unfortunately we arrived just after lunch so our room wasn't ready...More

    Thank GillyNorthWest
    Reviewed 11 October 2017

    On arrival the hotel seemed great, reception quick, friendly. We booked a 1 bedroom suite, well worth the extra. Food in restaurant was fine with plenty of choice. However within a day we realised the hotel was closing down due to it being end of...More

    Thank crate02
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$88 - US$275 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Sunny Beach
    • #5 Romantic Hotel in Sunny Beach
    • #8 Luxury Hotel in Sunny Beach
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 190
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Priceline, Orbitz, Travelocity, getaroom.com, TripOnline SA, Evoline ltd, Agoda, Cancelon and Booking.com so you can book your Helena Sands Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Bulgaria >
    • Burgas Province >
    • Sunny Beach
    • Also Known As
    • Riu Palace Helena Sands Hotel
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    Traveller (270)
    Room & Suite (130)
    Dining (119)
    Pool & Beach (104)
    Hotel & Grounds (222)
    Bathroom (3)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    traci888
    24 November 2017|
    AnswerShow all 2 answers
    Response from colesmuppet | Reviewed this property |
    Yes my son slipped on the steps on the bridge that comes from the Helena Sands towards the beach. To be honest I wasn't impressed with the lighting which should have been better. Thankfully only his pride was really hurt
    1
    Vote
    steven5598
    30 August 2017|
    AnswerShow all 5 answers
    Response from elou62 | Reviewed this property |
    There was a couple of guys singing outside beside the pool 1 night and a magic show another night but there was a charge for it. I don't know about Helena Park. To be honest we went further down the promenade most nights... More
    1
    Vote
    Ken B
    29 July 2017|
    AnswerShow all 5 answers
    Response from scottiemint | Reviewed this property |
    Not. For evening meal in restaurants ok at other times in all areas of hotel
    1
    Vote
    Room Tips
    "A sea view room is well worth the little extra"
    Read review
    "Upgrade to a suite."
    Read review
    "Some had better views than others."
    Read review
    "Rooms on the top floors might be less noisier as the hotel tends to put all families with children on the..."
    Read review
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