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Helena Park Hotel

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Traveller (547)
Room & Suite (176)
Traveller (547)
Room & Suite (176)
Pool & Beach (142)
Overview
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
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Reviews (645)
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511 results
Traveller rating
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131
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9
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295
131
62
14
9
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All reviews sister hotel beach bar animation team khans tent pizza indoor pool superior room free sunbeds free safe salad lovely hotel all inclusive package beach towels mini bar basket of fruit something for everyone soups
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1 - 5 of 511 reviews
Reviewed 1 week ago

Staff generally friendly but security staff a bit like prison officers. Room was nice and clean, but advertised as garden view but was mainly of a roof below room and a car park and road beyond a small strip of grass, very disappointing. Food good....More

2  Thank Scolly50
Reviewed 1 week ago

Delayed flight by about an hour, nightmare at Bourgas airport, queued for about an hour and a half to get to passport control; upside of that was the bags were there waiting by the time we got through. Not a long journey to Sunny Beach...More

2  Thank oldbat56
Reviewed 1 week ago

My Mum and I booked a holiday in this 5* Platinum hotel expecting great things. However, upon checking into the hotel, our room had stained carpets, poor quality pillows and quilt and a bath that would not empty. The room also had air conditioning which...More

Thank Josh L
Reviewed 12 October 2018 via mobile

3rd visit to Helena as always a warm welcome staff couldn't be more helpful & accommodating,hotel very clean as always rooms very clean and tidy cleaners always there to help n make sure rooms always clean with fresh towels every day. Resturant staff exceptionally attentive...More

2  Thank clarer696
Response from HelenaP1930, Helena Resort Team at Helena Park HotelResponded 2 weeks ago

Dear Clare R, Thank you very much for taking the time to comment on your 3rd stay at Helena Resort. Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your stay with us. We thank you once more...More

Reviewed 9 October 2018 via mobile

Deffo not 5* I have stayed in 3* with better facilities Hotel is lovely, grounds lovely staff are very friendly Our waiter Jani was fabulous Overall the hotel and our holiday was fab just the odd minor issues The only downside is that the hotel...More

1  Thank cherylandgary
Response from HelenaP1930, Helena Resort Team at Helena Park HotelResponded 2 weeks ago

Dear cherylandgary, Thank you for your choise for holiday at Helena Resort and for your feedback. We truly appreciate your positive words regarding the hotel's area and staff. Still, we are sorry to read that we haven't managed to meet all your expectations, our team...More

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About
Description
* In the Sunny Beach resort area on the Black Sea * 3 to 6-story building * 150 m from the beach * Sun loungers and parasols on the beach (additional charge) * In a 14,500 m2 garden together with the Riu Palace More Helena Sands Hotel * 2.5 km from the center of Sunny Beach * 28 km from Burgas airport * Credit cards accepted: MasterCard, Visa Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Beachfront
Free Internet
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Airport Transportation
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Outdoor pool
Tennis Court
Wheelchair Access
Room Service
Free High Speed Internet (WiFi)
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
On the Beach
,
Spa
,
Luxury
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
On the Beach
,
Spa
,
Luxury
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
236
Price range
US$82 - US$304 (Based on Average Rates for a Standard Room)
Also Known As
Helena Park Hotel Sunny Beach
Location
Bulgaria > Burgas Province > Sunny Beach
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
On the Beach
,
Spa
,
Luxury
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
236
Price range
US$82 - US$304 (Based on Average Rates for a Standard Room)
Also Known As
Helena Park Hotel Sunny Beach
Location
Bulgaria > Burgas Province > Sunny Beach
Photos
Traveller (547)
Room & Suite (176)
Pool & Beach (142)
Dining (94)
Amenities (64)
Family and Play Areas (4)
Nearby
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Nearby AttractionsSee all 51 nearby attractions
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Questions & Answers
Ask a question
paul b
22 October 2018|
AnswerShow all 9 answers
Response from Bee727 | Reviewed this property |
I never saw one anywhere near the hotel
1
Vote
paul b
21 September 2018|
AnswerShow all 5 answers
Response from annjones30 | Reviewed this property |
Hawaii for me is hard to beat …. enjoy
1
Vote
sazcasey
18 September 2018|
AnswerShow all 4 answers
Response from Dave B | Reviewed this property |
I have just put a photo of the AI times on my review
1
Vote
Room Tips
"Ask for a sea view or pool view , street views are not to nice !!"
annjones30
20 Sep 2018
Read review
"When booking put a request in for a pool view they may be able to accommodate"
MandyG238
18 Sep 2018
Read review
"Few garden or pool view. Take an umbrella!"
I9501IZkimp
13 Sep 2018
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"Rooms overlooking pool are better and the view is much more nicer, the main street side is noisier because..."
janov28
6 Aug 2018
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