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Imperial Hotel

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Imperial Hotel
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242 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Wakefield, United Kingdom
Reviewed 17 September 2012

Stayed at this hotel in September 2012 and it has everything that we needed for a good holiday. Rooms spacious with good fixtures and cleaned daily. Food in restaurant really good with plenty of choice. The staff really friendly. The only downside was that the entertainment was not very good even though it may have been fine for families and...

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Helpful?
Thank julie123190729
Northampton, United Kingdom
Reviewed 14 September 2012

Firstly I am NOT the kind of person to go overboard on complaining.. I will put up with and make the best.of my holiday... This all changed after visiting this hotel! Room Arrived to a nice looking hotel with very flash cars outside.. Around 3am. We had our bags taken to the room and all seemed ok.. The view was...

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3Thank Wendy J
ImperialGroup, Director of Sales at Imperial Hotel, responded to this review

Dear guest, First we would like to thank you for choosing hotel Imperial for your stay and for your time and effort to write this review. We are always glad to learn from direct guest experience, this way we can try to achieve the maximum for their future stay! I have a few comments about the room: The rooms are...

scotland
Reviewed 11 September 2012

Stayed here from 21st aug to 3rd sept on an all inclusive basis.Hotel on the surface looks lovely,room looked very nice and although the cleaner was in every day,not very clean,the sheets and pillow cases were not changed in the 2 weeks we were there,although the towels were.Couldn't believe the price list in the room regarding breakages or any damage...

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Thank scotlandtiger
ImperialGroup, Director of Sales at Imperial Hotel, responded to this review

Dear Guest, First of all I would like to thank you for choosing hotel Imperial and for you effort to share with us your opinion. It is always important to us to hear what guests thing in order to improve and continue to develop our product. We have the hygiene of the rooms as one of our highest priorities, and...

Moscow
Reviewed 11 September 2012

I don't know who is writing all those positive comments, but for me the Imperial hotel turned out to be total disappointment! 1. The room. The room is spacious, that is true, but who needs that space when it is not comfortable? Remember your feeling when you first enter a room in a good hotel? Yes, the feeling is that...

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1Thank Tatiana T
ImperialGroup, Director of Sales at Imperial Hotel, responded to this review

Dear guest, First we would like to thank you for choosing hotel Imperial for your stay and for your time and effort to write this review. We are always glad to learn from direct guest experience, this way we can try to achieve the maximum for their future stay! I can assure you that the hygiene of the rooms is...

newcastle
Reviewed 7 September 2012

Good location. Easy access to centre, beaches and Nessebar. Impressive looking hotel, excellent clean room but drains smelled horribly throughout our stay. Good choice of food and always fully stocked buffet but a bit bland. pool bar played very loud electro funk music continuously from 11am - 6pm so not a restful experience lying around the pool and half the...

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Thank lennyNewcastle
ImperialGroup, Director of Sales at Imperial Hotel, responded to this review

Dear Guest, I would like to thank you for your time and effort to write this review. It is always helpful to hear directly from guests how we did during your stay. We have taken into serious consideration your complaint about the loud music at the pool bar. After we have investigated the bartender was warned. The F&B manager regularly...

Reviewed 5 September 2012

Me and my family stayed at the imperial hotel for a week in late August. The kids loved this hotel and we were very calm with them being there. The territory of the hotel was closed from everywhere and the couldn't go anywhere. Also the entertainment team kept them busy the whole day. Rooms were nice and clean, pool area...

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Thank darielet
Uk
Reviewed 3 September 2012

First impressions of the hotel are good, it is in a very quiet part of sunny beach, About 45 minute walk to the centre or take the little train for 3 lev. Food not as good as some reviews on here, the food is always cold unless you wanna go down at 6 pm but your not guaranteed it's gonna...

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1Thank Minimeee45
ImperialGroup, Director of Sales at Imperial Hotel, responded to this review

Dear Guest, First of all I would like to thank you for choosing hotel Imperial and for you effort to share with us your opinion. It is always important to us to hear what guests thing in order to improve and continue to develop our product. The F&B department of the hotel ensures that throughout every meal (breakfast, lunch or...

Rio De Janeiro
Reviewed 18 August 2012

I have to say that this is one of the best all-inclusive hotels I have stayed in so far. The hotel is located in the beginning of sunny beach. Basically what you need to know about Sunny beach is that the center is very busy and noisy – perfect for young people who like to party. On the sides of...

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1Thank Diego D
São Paulo
Reviewed 17 August 2012

What got my attention at the beginning was the check-in time is after 14:00hrs. (normal standard). We arrived at 6:00 in the morning and had to wait until check-in time. The hotel manager though saw that we are really tired from the trip and immediatelly after a room was availeble we were accommodated. We had to wait only for an...

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Thank Fernando V
Vista Hermosa
Reviewed 16 August 2012

In my opinion this is one of the best looking hotel in Sunny Beach Bulgaria! Exterior especially at night is amazing. I am just back from very long journey through Europe and I have to say that the stay at the Imperial hotel was perfect. Loved the staff - very friendly and helpful. I didn't have a reservation and arrived...

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Thank Stefan D

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The beautiful and modern hotel complex is located in the southern part of Sunny Beach. It is, right next to the preserved by UNESCO dunes, just 150 metres from the sea. ... more   less 

Additional Information about Imperial Hotel

Address: | P.O. Box 57, Sunny Beach 8240, Bulgaria
Region: Bulgaria > Burgas Province > Sunny Beach
Price Range: €48 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imperial Hotel 4*
Number of rooms: 219
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Also Known As:
Imperial Hotel Sunny Beach
Hotel Style:
#28 Luxury Hotel in Sunny Beach
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Hotel staff and other travellers.
11 questions
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6 months ago
Yateley, United Kingdom
1 month ago
Yateley, United Kingdom
1 month ago

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Questions? Get answers from Imperial Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel close to the beach, food average, hotel 3*”
 of 5 bubbles silviu91, 12 Sep 2016 | Read review
“sea-view rooms started from 5 floor, lower floors only dunes-view”
 of 5 bubbles drGaiusBaltar, 10 Aug 2016 | Read review
“A pool view may also mean a sea view.”
 of 5 bubbles EC24, 2 Aug 2016 | Read review
“I would not like to be on ground floor but this is a personal thing”
 of 5 bubbles mrwales, 24 Jun 2016 | Read review
“Chose another area!”
 of 5 bubbles 793craigl, 15 Jul 2015 | Read review
5 of 5