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Victoria Palace Hotel & Spa

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Victoria Palace Hotel & Spa
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1,138 Reviews from our TripAdvisor Community

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Showing 910: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 October 2016

After a 5am flight from Manchester and arrive at the hotel for Check in, we were told we had up to wait as the room wasn't ready, even though it was after the stated check in time. While having to wait we realised that the wifi thats advertised wasn't working and reception staff didn't make any effort to help. When... More 

Helpful?
1 Thank Steven T
Dublin, Ireland
1 review
Reviewed 6 October 2016

I thought the place was spotless,quite luxurious in great location and most of the staff pleasant.Food was not the best but very cheap to eat out so would go b&b next time. I think some people just go away to look for faults.

Review collected in partnership with Alpharooms

Helpful?
Thank cathydelaney56
Cluj-Napoca, Romania
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 October 2016

Great value for the money that you spend...it is a mid range hotel....not quite a 4 star in the international standards but a close oane...they do their best to make you have a nice holiday with what they have. Nice rooms...we end up in an last flour apartment with a great sea view...by mistake I think.

Helpful?
Thank ztunyla1023
Budapest, Hungary
1 review
Reviewed 30 September 2016

I read revews before we booked the holiday, but I thought people are too negative as they usually are. I have to note that my travel agency announced this hotel as a 3*, not 5*, so we didn't expect as much as others. This was our first holiday with my love, so we decided to have a great holiday anything... More 

Helpful?
Thank reni933
Level Contributor
1 review
Reviewed 28 September 2016 via mobile

Read a lot of bad reviews about this hotel so decided to go with an open mind. Hotel looks beautiful from outside and also inside is lovely. Very antique ish look . Staff not overly friendly and didn't put themselves out but they did what they had to do . Room very spacious and bed comfortable but feel room needs... More 

Helpful?
Thank Karen H
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 September 2016 via mobile

-big and beautiful hotel -not very clean -the beach was clean -lovely view Here i was not feeling very comfortable because the staff was not very friendly. I visited Turkey before to come here, and the people were more polite with you.

Helpful?
Thank Andreea A
Sussx Coast
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 September 2016

Just returned from this hotel and for first time ever I couldn't wait for my holiday to end!! I hadn't chosen it, but on arrival at original hotel there was no booking for us & it was closing!! We had to pay for taxi to get to this one and initially thought 'wow' but that didn't last long. The greeting... More 

Helpful?
2 Thank lynjan2015

Travellers are raving about these Sunny Beach hotels

Nowy Sacz
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 September 2016

I am traveling quite a lot, but so bad 5 stars hotel I did not see !!! This hotel should have max 2 stars. Only localization is good the rest is so poor!!! beter go to the other hotel, neighbour hotel or any other...

Helpful?
1 Thank leonardo27
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2016

Been there with my friends, first when we arrive nobody told us about extra charge of parking they just charged it, the reception doesnt speak english at all, he just gave us the key, dont complain something to them because they dont care. When we came back in lobby late night they was sleeping every night in the reception. No... More 

Helpful?
1 Thank KujtimHamidi
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 September 2016 via mobile

This place is one star at best. People who have left good reviews must have low standards in life! Food is terrible, place is dirty and falling apart! Smells funny and staff are rude, but I don't blame them as I would be in a mood if I worked in such a dive!! I will be complaining to tour operator... More 

Helpful?
3 Thank Aaron A

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Official Description (provided by the hotel)
Victoria Palace Hotel & Spa has been under renovation after listening to customers reviews. Two of our panorama lifts have been completely changed for season 2014 and number of rooms have been renovated. We are under a new management and efforts have been made to improve the product and the services. We are very excited to welcome our guests for season 2014. ... more   less 

Additional Information about Victoria Palace Hotel & Spa

Address: Sunny Beach 8240, Bulgaria
Region: Bulgaria > Burgas Province > Sunny Beach
Price Range: €50 - €111 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Victoria Palace Hotel & Spa 5*
Number of rooms: 545
Reservation Options:
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Also Known As:
Victoria Palace Hotel Sunny Beach
Victoria Palace Hotel And Spa
Victoria Palace Bulgaria
Victoria Palace Sunny Beach
Victoria Palace Hotel Bulgaria
Hotel Victoria Palace Bulgaria
Hotel Style:
#24 Spa Hotel in Sunny Beach
#53 Luxury Hotel in Sunny Beach
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Questions & Answers

Here's what travellers have asked, with answers from Victoria Palace Hotel & Spa staff and other travellers.
35 questions
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Questions? Get answers from Victoria Palace Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a seea view room...those are the best”
 of 5 bubbles ztunyla1023, 3 Oct 2016 | Read review
“any at other hotel”
 of 5 bubbles EnglandDale, 24 Aug 2016 | Read review
“sea view rooms”
 of 5 bubbles _josif_best, 20 Aug 2016 | Read review
“A side sea view would be the best”
 of 5 bubbles 1953Graham, 1 Aug 2016 | Read review
“Pay extra for sea view, avoid high floors to not wait hours for elevator”
 of 5 bubbles 54michalw, 27 Jul 2016 | Read review
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