We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Victoria Palace Hotel & Spa

Share
Traveller (994)
Room & Suite (330)
Traveller (994)
Room & Suite (330)
Pool & Beach (141)
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
About
Location
Cleanliness
Service
Value
Victoria Palace Hotel & Spa has been under renovation after listening to customers reviews. Two of our panorama lifts have been completely changed for season 2014 and number of rooms have been renovated. We are under a new management and efforts have been made to improve the product and the services. We are very excited to welcome our guests for season 2014.
Read more
Property amenities
Channel 1
Restaurant
Pool
Bar/Lounge
Spa
Outdoor pool
NTV
Sauna
Show more
Room features
Non-Smoking Rooms
Air Conditioning
Good to know
HOTEL STYLE
Luxury
Ocean View
HOTEL CLASS
Reviews (1,326)
Filter reviews
988 results
Traveller rating
132
151
141
170
394
Traveller type
Time of year
LanguageEnglish
More languages
132
151
141
170
394
See what travellers are saying:
FilterEnglish
Updating list...
1 - 5 of 988 reviews
Reviewed yesterday via mobile

No way is this hotel 5 star, always running out of drinks at the bar around the pool, when you asked about it...all you got was a rude reply. In the restaurant they was always running out of plates and cutlery. Poor management was visible....More

Thank dannienk
Reviewed 2 weeks ago

Bad service, bad food, dirty and not maintained. Never again! They could paste 20 stars onto this one, it still would not make it any better. Aprx. 500 rooms with 4 small elevators, of which only 3 were working when I was there.

Thank Metalracer
Reviewed 2 weeks ago

With a majestic, beautiful exterior and exclusive interior, a beautifully designed swimming pool area and the beach location, this hotel gives you a first-rate feeling of luxury. Too bad this feeling is quickly consumed by the hotel being mishandled. No shadow over the staff, they...More

Thank BosseLejon
Reviewed 4 weeks ago

stayed in the hotel in the middle of september, at check in the staff we not interested the gent behind the desk just gave us the keys no direction to room, no help with luggage. During our stay parts of the hotel were closed due...More

1  Thank Adam H
Reviewed 4 October 2018 via mobile

Stayed here with my family for a week it was a week all inclusive. BIG MISTAKE.It was a week of hell ,we got there early hours of the morning no refreshments after travelling for hours ,we found a local supermarket open so we could get...More

2  Thank Sharon M
View more reviews
Questions & Answers
Ask a question
Lorraine M
22 July 2018|
AnswerShow all 2 answers
Response from chelsealouiseh | Reviewed this property |
I think you did the right thing not going there you’d be so disappointed. You will probably be charged, but on your booking it should explain somewhere about cancellation etc, if there’s fees or not. If you booked through a... More
2
Votes
Lis1410
11 July 2018|
AnswerShow all 2 answers
Response from nneelendra | Reviewed this property |
I made big mistake by selecting this hotel without looking at the reviews This hotel has 5* outer appearance, But the rooms are very basic. It is very difficult to get a table at Breakfast time , cutlery is not clean, One... More
0
Votes
Room Tips
"No higher than 3. floor as there are not enough elevators."
Metalracer
2 weeks ago
Read review
"Find a clean room in another hotel"
amnonjoseph
3 Oct 2018
Read review
"Our party had six sea view rooms and one non sea view all old run down and very tired. Please go somewhere..."
Smithy1052
24 Sep 2018
Read review
"Choose a different hotel."
shinycarot
17 Sep 2018
Read review
Show More 
PRICE RANGE
US$40 - US$157 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
victoria palace hotel sunny beachvictoria palace hotel and spavictoria palace bulgariavictoria palace sunny beachvictoria palace hotel bulgariahotel victoria palace bulgaria
LOCATION
BulgariaBurgas ProvinceSunny Beach
NUMBER OF ROOMS
545
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing