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Victoria Palace Hotel & Spa

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Victoria Palace Hotel & Spa
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1,146 Reviews from our TripAdvisor Community

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Showing 913: English reviews
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Reviewed 1 week ago

Lousy cleaning. Just two times in a week. Breakfast ends and too small breakfast space for this big tourist amount. Dirty dishes and very unprofessional personnel. Avoid this as best as you can. There was mold in the bathroom and spider webs behind the sofa. Only one chair at the balcony. At very first night I asked for another chair...

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Thank Jaforsse
Reviewed 16 March 2017

The trip was on 25th of August, 2016. Can't believe that it's a 5 star hotel. Rooms are messy. They said that they havn't enaught towels to change each 3 days. So for 7 days they didn't change at all. Food is average. Breakfast maybe ok, but dinner not good. Pool outside was good. But outside was rammish - in...

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Thank Sintija P
Stara Zagora, Bulgaria
Reviewed 29 December 2016

For the second time coming to this hotel with family for the summer holidays. Unfortunately the hotel is not maintained well. Are worn Room covers. The hotel is operated at max but with minimal investment. Unfortunately nice hotel great location but shabby. Unfortunately nice hotel great location but shabby.

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2Thank RadoslavVasilev
Reviewed 9 October 2016

After a 5am flight from Manchester and arrive at the hotel for Check in, we were told we had up to wait as the room wasn't ready, even though it was after the stated check in time. While having to wait we realised that the wifi thats advertised wasn't working and reception staff didn't make any effort to help. When...

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3Thank Steven T
Dublin, Ireland
Reviewed 6 October 2016

I thought the place was spotless,quite luxurious in great location and most of the staff pleasant.Food was not the best but very cheap to eat out so would go b&b next time. I think some people just go away to look for faults.

Review collected in partnership with Alpharooms
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1Thank cathydelaney56
Cluj-Napoca, Romania
Reviewed 3 October 2016

Great value for the money that you spend...it is a mid range hotel....not quite a 4 star in the international standards but a close oane...they do their best to make you have a nice holiday with what they have. Nice rooms...we end up in an last flour apartment with a great sea view...by mistake I think.

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Thank ztunyla1023
Budapest, Hungary
Reviewed 30 September 2016

I read revews before we booked the holiday, but I thought people are too negative as they usually are. I have to note that my travel agency announced this hotel as a 3*, not 5*, so we didn't expect as much as others. This was our first holiday with my love, so we decided to have a great holiday anything...

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2Thank reni933
Reviewed 28 September 2016 via mobile

Read a lot of bad reviews about this hotel so decided to go with an open mind. Hotel looks beautiful from outside and also inside is lovely. Very antique ish look . Staff not overly friendly and didn't put themselves out but they did what they had to do . Room very spacious and bed comfortable but feel room needs...

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1Thank Karen H
Reviewed 27 September 2016 via mobile

-big and beautiful hotel -not very clean -the beach was clean -lovely view Here i was not feeling very comfortable because the staff was not very friendly. I visited Turkey before to come here, and the people were more polite with you.

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1Thank Andreea A
Sussx Coast
Reviewed 27 September 2016

Just returned from this hotel and for first time ever I couldn't wait for my holiday to end!! I hadn't chosen it, but on arrival at original hotel there was no booking for us & it was closing!! We had to pay for taxi to get to this one and initially thought 'wow' but that didn't last long. The greeting...

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2Thank lynjan2015

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Room Service
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Services
  • Room Service
Official Description (provided by the hotel)
Victoria Palace Hotel & Spa has been under renovation after listening to customers reviews. Two of our panorama lifts have been completely changed for season 2014 and number of rooms have been renovated. We are under a new management and efforts have been made to improve the product and the services. We are very excited to welcome our guests for season 2014. ... more   less 

Additional Information about Victoria Palace Hotel & Spa

Address: Sunny Beach 8240, Bulgaria
Region: Bulgaria > Burgas Province > Sunny Beach
Price Range: €37 - €110 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Victoria Palace Hotel & Spa 5*
Number of rooms: 545
Reservation Options:
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Also Known As:
Victoria Palace Hotel Sunny Beach
Victoria Palace Hotel And Spa
Victoria Palace Bulgaria
Victoria Palace Sunny Beach
Victoria Palace Hotel Bulgaria
Hotel Victoria Palace Bulgaria
Hotel Style:
#25 Spa Hotel in Sunny Beach
#55 Luxury Hotel in Sunny Beach
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Questions & Answers

Here's what travellers have asked, with answers from Victoria Palace Hotel & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My best tip is to avoid this hotel as best as you can.”
Jaforsse, 18 Apr 2017 | Read review
“get a seea view room...those are the best”
ztunyla1023, 3 Oct 2016 | Read review
“any at other hotel”
EnglandDay, 24 Aug 2016 | Read review
“sea view rooms”
_josif_best, 20 Aug 2016 | Read review
“A side sea view would be the best”
1953Graham, 1 Aug 2016 | Read review
5 of 5