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Just returned from a week here the hotel is very clean we had room 402 with a pool view the room had a big comfortable bed large bathroom cleaned to a good standard the balcony had 2 big chairs and table. We was on bed and breakfast basis which was a continental and cooked sections and tea coffee and juices included all was of good quality and they keep it very clean as soon as someone leaves table the staff are straight on with clearing tables, it has a small poolside bar reasonable prices 2.50 for large beer. All staff are very polite, reception check in and out was very smooth and quick and you need to leave a 50 lev per person security deposit per person which was refunded within a hour of us leaving we had a great stay thank you best western we will be returning this was my second visit my first was with a group of lads and that was a great stay too. Ps it's a great location too bars and restaurants all within 5 to 10 mins walk.
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Date of stay: June 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from A A, Other at Best Western PLUS Premium Inn
Responded 13 Jun 2024
Dear guest, Thank you for sharing your experience. We are glad that you enjoyed your stay in our hotel. We hope you will visit us again. Best regards, Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have recently came back from a holiday of 5 people. I would rate the hotel a higher rating if I could, because our holiday was perfect. It was my first time staying at this hotel, but the other 4 people have stayed last year as well, and since they have enjoyed it so much they have decided to come back this year too. To start off with the staff, they were amazing, someone 24/7 around to help you regardless of where you were, either bar, restaurant, reception or housekeeping. Staff were friendly and approachable. Kitchen chefs coming outside and taking care of the food to look good and taste good, would talk with people to see how they are enjoying the food and would give a friendly and enjoyable time while having a meal. I was looking forward to our holiday long before coming to the holiday, as a montb prior I went on a cut knowing that I would eat a lot, and I did. Each meal, (lunch and dinner) I would have 2 plates of food and added dessert, because the food was amazing. Cooked fresh and nothing pre-heated from prior meals or prior days, as mentioned in some reviews. Multiple types of rice, chicken cooked in different spices, different types of fish and cooked in different ways, pork as well and many types of salads too. (Tend to mention that we had all-inclusive package, so we took advantage of that!). Bar staff always smiling and happy and attentative, and at some point they started remembering our drinks as well from coming that many times at the bar. While we was on the beach, housekeeping team would change our essentials in the room, fresh towels, bin bags, fresh linen on the beds, would air out the rooms for us to be fresh once we would be back. Reception team gave us a proper start to our holiday which led us to enjoy our stay from minute one. Even thought we haven’t requested our rooms to be together or on the same floor, the team tried to make our stay better by providing us with these options, however, 1 of the rooms wasn’t quite next to the others so 1 room got upgraded to a higher standard room, which was great (Rooms 402, 413, 418). Pool staff always happy and smiling and always helped us when we needed their help.
Staff is the asset at this hotel, and they have made our holiday better, all praises to them and we are looking forward to coming next year as well!
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Parking can be a bit tricky, entrace needs to be taken onto the pedestrian sidewalk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from A A, Other at Best Western PLUS Premium Inn
Responded 1 week ago
Dear Guest, Thank you for your review! We are more than glad to understand that you enjoy you holidays with us. Our pool are is in operation instantly after the breakfast at 10 AM and our pool tables, air hokey and rats are located in the indoor bar. Hope to see you again be our guest and to have more pleasant vacation. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We travel to Sunny Beach every year and this is our second year in succession staying in this hotel,,, we stay bed and breakfast basis and it’s fantastic,,, there’s always lots and lots of options for breakfast and everything is continuously cooked fresh…. The bedroom is very spacious with a big bathroom with a brilliant shower… You also get a fridge and tea and coffee making facilities…. The hotel overall is very very clean with fantastic friendly and very helpful stall… You are located very close to Flower Street and the amazing beach… We really look forward to our next visit here next year….
Thank you Best Western Hotel….
Mel….
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Date of stay: June 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from A A, Other at Best Western PLUS Premium Inn
Responded 29 Jun 2024
Dear guest, Thank you for sharing your experience. We are glad that you enjoyed your stay in our hotel. We hope you will visit us again. Best regards, Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terrible! They canceled my reservation just 3 days before after payment and still selling same dates to other clients just on double price. but they didnt offer you to pay extra. just cancel it !!!!! And you dont get it as cancelex reservation you just get some notify in service messages which you can easily miss. come to reseption and understand that your reservation is canceled.
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from A A, Other at Best Western PLUS Premium Inn
Responded 2 days ago
The paid reservation through the hotel con not be cancel, you comment is irrelevant. If your reservation is coming via 3rd parties and payment / cancelation policy or any applying terms and conditions a breached the provider may cancel it- you may feel free to contact your provider at any time for more detailed information.
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Great hotel with Amazing service and comfortable stay Jun 2024 • Friends Amazing hotel with great service and location. Food We got a Half Board option, the breakfast is very rich, with espresso coffee and even Coca Cola drinks available. The diner is served from 6 till 9 PM we and huge variety of food fresh fruits and nice salads Pool and Water Slides Pool is operated till 6 PM it is very clean and the towels are changed every day. the jacuzzi are for free and very warm. Location is great just 4-5 min walk to the flower street and very quite Bar The drinks are very cheap We definitely recommend the hotel!
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Date of stay: June 2024Trip type: Travelled as a couple
Room Tip:Deluxe room
Great spaces and very comfortable beds
Conform bathroom
Smart TV
Safety box
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from A A, Other at Best Western PLUS Premium Inn
Responded 8 Aug 2024
Dear Guest, Thank you for sharing your experience. We are glad that you enjoyed your stay in our hotel. We hope you will visit us again. Best regards, Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel, modern, clean and staff very friendly and helpful. It's very central to all amenities. Pool area spotless. Has own little water park which is great fun, alough pool rather cold 🤣. Would definitely recommend for adults and families.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from A A, Other at Best Western PLUS Premium Inn
Responded 6 days ago
Dear Guest, Thank you for your review! We are more than glad to understand that you enjoy you holidays with us. Our pool are is in operation instantly after the breakfast at 10 AM and our pool tables, air hokey and rats are located in the indoor bar. Hope to see you again be our guest and to have more pleasant vacation. Kind regards
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a great experience for me and my family Such a wonderful place for relax and enjoy in this spring weather Heated swimming pool, water slides mini pool for kids Staff are welcome helpful and friendly. Rooms are good comfortable bed. Mini bar is extra. Breakfast is also amazing!! Even sparkling wine for breakfast is it an amazing option for guests ))) You will find everything just everything for yourself it's doesn't matter you are vegan or no. The only one thing that maybe the hotel should fix -no normal coffee for breakfast pity .
Diffidently recommend !!!
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from A A, Other at Best Western PLUS Premium Inn
Responded 17 Jun 2024
Dear guest, Thank you for sharing your experience. We are glad that you enjoyed your stay in our hotel. We hope you will visit us again. Best regards, Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had to check out of another hotel due to poor… well everything So we found this place on booking.com We where greeted with a smile, it was nice and clean , on our way to the room we meet several cleaning personel and they greeted with a smile. We had a realy nice suite. With big balcony. Room was huge and verry nicely decorated And it was clean and bed was verry comfy.
All meals was nicly presented and tasted real good, and every where the staff was friendly and smiling. The couryard is not verry big but had sunbed and a pool and 2 big water slides Overall we had a superstay here for 3 days and wish we could have stayed longer
Its a 4 min walk to the beach and shops and resurants all around
We def. come back if we going to Sunny Beach again
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Date of stay: August 2024Trip type: Travelled as a couple
Room Tip:The morning sun hits the far end of the courtyard first,
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from A A, Other at Best Western PLUS Premium Inn
Responded 13 Aug 2024
Dear Guest, Thank you for sharing your experience. We are glad that you enjoyed your stay in our hotel. We hope you will visit us again. Best regards, Hotel Management Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is below average, I don’t rate it more than 3 stars, room is spacious but nothing special. Haim at the guest relation is very rude and he does not understand any thing in how to deal with customers. He is not polite at all and he had to make many fights with several guests. Forget about English. Overall, it was a mistake booking this hotel and you should avoid!
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is the best hotel ever! Great service at the reception there was a guy called ELMIR on night duty. He helped me so much on my check inn and explained all the hotel stuff. With people like Elmir your hotel is in good hands! The rooms were clean, towels changed everyday and the food was nice. Pool was top notch! Enough beds to relax at the pool. This hotel is in great location, Solo or family everything is near by. I really enjoyed staying in Best western. Definitely coming back again!!😊😊
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Date of stay: September 2024Trip type: Travelled solo
Room Tip:Everything is nearby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from A A, Other at Best Western PLUS Premium Inn
Responded 1 week ago
Dear Guest, Thank you for your review! We are more than glad to understand that you enjoy you holidays with us. Our pool are is in operation instantly after the breakfast at 10 AM and our pool tables, air hokey and rats are located in the indoor bar. Hope to see you again be our guest and to have more pleasant vacation. Kind regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Sunny Beach area.
PRICE RANGE
€56 - €84 (Based on Average Rates for a Standard Room)
LOCATION
BulgariaBurgas ProvinceSunny Beach
NUMBER OF ROOMS
145
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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